Nada Mostafa Elgedawy

Executive SecretaryFull Time

• Job Details:*Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution. *Open, sort, and distribute incoming correspondence, including faxes and email. *File and retrieve corporate documents, records, and reports. *Greet visitors and determine whether they should be given access to specific individuals. *Prepare responses to correspondence containing routine inquiries. *Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work. *Prepare agendas and make arrangements for committee, board, and other meetings. *Make travel arrangements for executives. *Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. Compile, transcribe, and distribute minutes of meetings. *Attend meetings in order to record minutes. *Coordinate and direct office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives. *Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors. *Manage and maintain executives' schedules. *Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software. *Set up and oversee administrative policies and procedures for offices and/or organizations. *Supervise and train other clerical staff. *Review operating practices and procedures in order to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. *Interpret administrative and operating policies and procedures for employees.

Executive SecretaryFull Time

• Job Details:*Prepare daily reports, presentations and other important documents. *Set corporate and casual meeting. *Prepare the daily activity and important documents to be signed by the boss or the head officer. *Received and transfer important messages from clients and other important person. *Assist the boss or head officer regarding the department or company’s status by showing the documents and other important files. *Make and present presentations and proposals. *Communicates with clients, head officers and other business associates. *Create and distributes meetings minutes. *Confer with clients regarding project works or deals. *Encode and store important files or documents in computers. *Assure the confidentiality of important matters.

Customer service representativeFull Time

• Job Details:Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.