NP

NIKIL PITLA

Shift Incharge

Work Experience

  • Shift Incharge

    Sep 2023 - Present -1 yr, 9 months

    • Job Details:Monitor training of new staff on shift, ensure new employees are properly registered and able to pick up a job, ensure new employees are properly licensed, directing and supporting employees during the shift, ensuring that employees provide quality customer service and responding to customer concerns.
  • Invoicing Clerk

    Aug 2023 - Sep 2023 -1 month

    • Job Details:Create invoices for customers with the agreed-upon amount for goods or services purchased, ensure customers pay these invoices and follow up on outstanding payments, maintain accurate records of all invoices and payments.
  • Fraud Analyst

    Wipro

    Feb 2022 - Jun 2023 -1 yr, 4 months

    • Job Details:Investigate fraud crimes for customers, trace transactions made and monitor account activity, determine if the customer is at risk and if there are any suspicious transactions occurring, conduct investigations to find culprits of fraudulent activity.
  • Education

    • Bachelor's Degree in Mechanical Engineering

      Kshatriya College

      Jan 2023 

    • Bachelor's Degree

      Kshatriya Jr. College

      Jan 2012 - Jan 2013 - 1 Year

    • Bachelor's Degree

      Krishnaveni Talent High School

    Skills

    • Leadership
    • Critical Thinking
    • Effective communication
    • Teamwork
    • flexibility
    • Reliability
    • Time Management
    • enthusiasm
    • self-motivation
    • Responsibility
    View More

    Languages

    • Telugu

      Fluent
    • Hindi

      Intermediate
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