NP
NIKIL PITLA
Shift Incharge
Work Experience
Sep 2023 - Present -1 yr, 9 months
- Job Details:Monitor training of new staff on shift, ensure new employees are properly registered and able to pick up a job, ensure new employees are properly licensed, directing and supporting employees during the shift, ensuring that employees provide quality customer service and responding to customer concerns.
Aug 2023 - Sep 2023 -1 month
- Job Details:Create invoices for customers with the agreed-upon amount for goods or services purchased, ensure customers pay these invoices and follow up on outstanding payments, maintain accurate records of all invoices and payments.
Wipro
Feb 2022 - Jun 2023 -1 yr, 4 months
- Job Details:Investigate fraud crimes for customers, trace transactions made and monitor account activity, determine if the customer is at risk and if there are any suspicious transactions occurring, conduct investigations to find culprits of fraudulent activity.
Education
Bachelor's Degree in Mechanical Engineering
Kshatriya CollegeJan 2023
Bachelor's Degree
Kshatriya Jr. CollegeJan 2012 - Jan 2013 - 1 Year
Bachelor's Degree
Krishnaveni Talent High School
Skills
- Leadership
- Critical Thinking
- Effective communication
- Teamwork
- flexibility
- Reliability
- Time Management
- enthusiasm
- self-motivation
- Responsibility
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Languages
Telugu
FluentHindi
Intermediate