NIKHIL PINTO

Technical coordinator Full Time

• Job Details:Ø Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. Ø Coordinate technical activities amongst technicians, users, computer along with communication networks Ø Present technical assistance for applications of advanced theory, principles, concepts and methods. Ø Define, develop and review all existing and proposed applications for technical design plus development of all major customer or server projects. Ø Determined schedules, sequences and assignments for work activities, based on work priority, availability of equipment, and skill of personnel using "bay management" techniques. Ø Interact with customers to know the nature of their automotive problems. Ø Handle telephone and personal inquiries from customers. Ø Test drive vehicles with customers to understand the problems in vehicles. Ø Prepare a list of problems, the estimates and the time taken to complete the repairs. Ø Secure agreement from customers while taking over their vehicles for repairs. Ø Advise customers on taking care of their vehicles totally trouble-free at zero-maintenance costs. Ø Review work orders (what needs to be fixed on the vehicle) and discuss work with supervisor Ø Capable of leading teams comprising of other similar technicians and supervisor