Basic Info

Nesma Gamal

6 years

Cairo, Egypt

Diploma

Experienced

Work Experience

Operation support coordinate at Commercial International Bank

Experience Details

Operation support coordinate

Banking

Experienced (Non-Manager)

operation support coordinator , my job is to keep the custody which contgained for example :( debit cards , credit cards ) and do a daily inventory for them , resposible for inheritance cases , stop payment , internal transefers , daily and monthly control reports to manage any suspicious movement on inactive accounts or restricted accounts , i'm responsible for issue any certificate and aslo do cross selling for the bank products but without target , follow up on any request , account opening data entry , fees and issuing cards


Company Details

Commercial International Bank

Cairo, Egypt

N/A

Banking

www.cibeg.com

Aug 2014 to present (2 years 4 months)
Sales and service representative at Commercial International Bank

Experience Details

Sales and service representative

Banking

Entry Level

First i was a sales and service representative till july 2014, my job was to sell the banking products and achieve the target along with daily and monthly reports for the sales , and also provide a quality service to the customers and handle their complains


Company Details

Commercial International Bank

Cairo, Egypt

More than 1000 employees

Banking

www.cibeg.com

Jan 2011 to Jul 2014 (3 years 6 months)

Education

Bachelor's Degree in E commerce and Marketing

Education Details

Bachelor's Degree

E commerce and Marketing

Sadat Academy for Management Sciences, Egypt

C / Good / 65 - 75%

N/A

N/A

Sadat Academy for Management Sciences
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Armenian catholic sister's school

Egypt

2006

A / Excellent / 85 -100%

N/A

Armenian catholic sister's school
2006

Training and Courses

Training/Course Details

H.R

Jul 2007

Agiba Petroleum Company

N/A

Training/Course Details

Customer Service

Jul 2008

AlexBank

N/A

Training/Course Details

Tele-Cash

Aug 2008

Piraeus Bank

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBankingCats And DogsCustomer ServiceCustomer-orientedE Commerce And MarketingEnglishH.RHard WorkerKnowing New PeopleLearningLotus NotesMicrosoft OfficeNegotiatorOperation Support CoordinateOracleOrganizerSales And Service RepresentativeT24Team PlayerTele-CashTravelingWorking Out

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

T24

T24

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: High

:

More than 7 years

Lotus Notes

Lotus Notes

: Expert

: Extreme - I love it!

:

5-7 years

Oracle

Oracle

: Little knowledge

: High

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Customer-oriented, Organizer, Team Player

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