NAJM AHMAD

Restaurant ManagerFull Time

• Job Details:Managed daily operations in two distinct cuisine restaurants, a Pizzeria and an Italian restaurant, ensuring a high level of efficiency, quality in both food and service. Trained service staff, including hostesses, waiters, and cleaners, on service standards to maintain a consistent high-quality customer experience at both restaurants. Managed a professional team and successfully trained staff from scratch, transforming them into skilled professionals who contributed to the restaurants' success. Tracked daily sales transactions and invoices for accurate financial reporting, ensuring both locations maintained updated financial records. Promoted a positive work environment by resolving conflicts proactively and organizing team-building activities. Reduced staff turnover by providing effective leadership, fostering open communication, and offering employee development opportunities. Assisted in the development and implementation of new menus for both restaurants, offering variety and options to meet diverse customer preferences. Ensured compliance with local health department regulations through regular training sessions and facility inspections at both locations. Negotiated with suppliers to secure better pricing, improving profit margins for both the Pizzeria and the Italian restaurant. Interviewed, selected, trained, and supervised a multi-national team of over 30 staff members across both establishments.

Restaurant SupervisorFull Time

• Job Details:Monitored employee performance and provided coaching and constructive guidance to address areas of concern.  Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows by 50%.

Store ManagerFull Time

• Job Details:Scheduled meetings, created work schedules, controlled budget, evaluated suppliers, and engaged with customers.