Basic Info

Mustafa Abdelaziz

More than 15 years

Hawally, Kuwait

Bachelor's Degree

Manager

Work Experience

Sr. Projects Manager/Program Manager at ZAK Solutions

Experience Details

Sr. Projects Manager/Program Manager

Project/Program Management

Manager

Managing Programs & Mega Projects that require a high level of experience in Program/Project Management and Business domains. These projects are considered Strategic Projects for Governments and Enterprise customers.
In addition, Managing Project Management Office which is responsible for implementing all projects at respective customers’ sites. Develop internal policies, procedures and organizational strategy.


Company Details

ZAK Solutions

Kuwait

501-1000 employees

Computer Networking , Computer Hardware

N/A

Nov 2016 to present (9 months)
Advisory Project Manager at IBM CIC

Experience Details

Advisory Project Manager

Project/Program Management

Experienced (Non-Manager)

Managing Transition and Transformation (T&T) Projects for IBM Europe Customers.


Company Details

IBM CIC (multinational)

Katowice, Poland

More than 1000 employees

Computer Software, Computer Hardware, Information Technology Services

N/A

Aug 2016 to Nov 2016 (3 months)
Projects Manager at ZAK Solutions

Experience Details

Projects Manager

Project/Program Management

Manager

Managing Project Management Office which is responsible for implementing all projects at respective customers’ sites. Develop internal policies, procedures and organizational strategy. Provide clients with products and services to include product management and telephony engineering.

• Managing IT/Infrastructure projects implemented by our company at different customer sites
• Managing Subcontractor and Vendor interactions for different projects
• Report project and department status to senior leadership
• Maintain updated corporate IT strategy and project road map, implementation plans, IT policies, procedures and information security policies
• Restructuring of IT organization to align with corporate business strategy and growth


Company Details

ZAK Solutions

Hawally, Kuwait

101-500 employees

Information Technology Services, Information Technology Services, Computer Networking

www.zakq8.com

Jul 2011 to Aug 2016 (5 years 1 month)
VOIP Team Leader at ZAK Solutions

Experience Details

VOIP Team Leader

Project/Program Management, Operations/Management

Manager

• Managing technical team of IPT Engineers, assigning tasks, evaluating performance, and general guidance for technical issues
• Performing Pre-Sales tasks and preparing VOIP Proposals/RFP Writing for different customer requests
• Responsible for implementations management for all VOICE projects including time management, cost management and resources allocation


Company Details

ZAK Solutions

Hawally, Kuwait

101-500 employees

Information Technology Services, Information Technology Services, Computer Networking

www.zakq8.com

Jul 2010 to Jul 2011 (1 year)
Sr. IP Telephony Engineer at ZAK Solutions

Experience Details

Sr. IP Telephony Engineer

IT/Software Development, Customer Service/Support

Experienced (Non-Manager)

• Performing installation of CISCO IP Telephony Systems
• Install and configure CISCO CRS Applications Scripting (IPCC, IVR, Q Manager,…) on the Telephony systems
• Develop Cisco/Java Scripts to provide integration between UCCX/IVR and different Database Engines and third-party applications.
• Install and configure CISCO Unity/Unity Connection Voice Messaging system
• Install and configure CISCO Unified Mobility Advantage system
• Install and configure CISCO Unified Presence system
• Developed IPT Applications using XML language on the IP Phones


Company Details

ZAK Solutions

Hawally, Kuwait

101-500 employees

Information Technology Services, Information Technology Services, Computer Networking

www.zakq8.com

Apr 2006 to Jul 2010 (4 years 3 months)
Sr. Software Engieer at QSB Soft Kuwait

Experience Details

Sr. Software Engieer

Installation/Maintenance/Repair, IT/Software Development

Experienced (Non-Manager)

• Developed and maintained a reporting system for employee use of MS VB 6.0 and MS Access
• Developed and maintained an Election system for Kuwaiti Elections using MS VB 6.0 and MS Access.
• Developed and maintained a Student Management System for Kuwait Maastricht Business School using MS VB 6.0 and MS SQL Server 2000.


Company Details

QSB Soft Kuwait

Kuwait

11-50 employees

Computer Software

N/A

Dec 2005 to Aug 2007 (1 year 8 months)
IT Instructor at HUMAN SOFT Corp

Experience Details

IT Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Instructor for different IT courses (Network+, MS Office, Computer Maintenance, Helpdesk)
• Network+ Coordinator, arranging and coordinating Network+ team
• Preparing revision and exams schedules


Company Details

HUMAN SOFT Corp

Kuwait

101-500 employees

Education

N/A

Jun 2005 to Apr 2006 (10 months)
Software Engieer at Central Lab for Agriculture Expert Systems

Experience Details

Software Engieer

IT/Software Development, Analyst/Research

Entry Level

• Developed Expert Systems in the domain of Agriculture using MS VB .Net, MS VB 6.0, MS SQL Server, MS Access, and PROLOG
• Converted previously developed systems (developed using pure PROLOG) into MS VB 6.0 and integrating them with the ontology and rules files that have been developed using PROLOG.


Company Details

Central Lab for Agriculture Expert Systems

Egypt

101-500 employees

Computer Software, Agriculture/Fishing/Farming, Research

N/A

Apr 2003 to Jun 2005 (2 years 2 months)
Software Developer at Ministry of Defense

Experience Details

Software Developer

IT/Software Development

Entry Level

• Developed a Database system for civilians working in Ministry of Defense, Egypt using MS VB 6.0 and MS Access
• Developed an Attendant System for the civilians in the ministry which manages most of the absence and latency issues


Company Details

Ministry of Defense

Egypt

More than 1000 employees

Computer Software

N/A

Jun 2002 to Apr 2003 (10 months)

Education

Computers & Information in Computer Science

Education Details

Computers & Information

Computer Science, Operations Research, Information Technology

Faculty of Computers and Information, Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Computers and Information, Cairo University
1998 - 2002
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nour Al-Din Abdel Aziz High School

Egypt

1998

A / Excellent / 85 -100%

N/A

Nour Al-Din Abdel Aziz High School
1998

Certifications

PMP
Apr 2015

Certificate details

PMP

Apr 2015

N/A

N/A

1812481

Project Management Inistitute

N/A

CCIE Voice
Jan 2014

Certificate details

CCIE Voice

Jan 2014

N/A

N/A

41986

Cisco

N/A

PgMP
May 2017

Certificate details

PgMP

May 2017

N/A

N/A

N/A

PMI

N/A

Training and Courses

Training/Course Details

Project Managements

Jan 2013

United Arab Institute

N/A

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

Advisory Project ManagerAgricultureAnalyticalArabicCCIE VoiceComputer HardwareComputer NetworkingComputer ScienceComputer SoftwareContact CenterCustomer ServiceDatabaseEducationEnglishFarmingFishingHard WorkerIBM CICIP TelephoneyIP TelephonyITIT InstructorInformation TechnologyInformation Technology ServicesInstallationLeaderMaintenanceManagementOperations ResearchPMPPgMPPresenterProblem SolverProgram ManagementProjectProject ManagementProject ManagementsProjects ManagerRepairResearchSoftware DeveloperSoftware DevelopmentSoftware EngieerSr. IP Telephony EngineerSr. Projects Manager/Program ManagerSr. Software EngieerSupportVOIP Team Leader

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

IP Telephony

IP Telephony

: Expert

: Extreme - I love it!

:

More than 7 years

Contact Center

Contact Center

: Expert

: Extreme - I love it!

:

More than 7 years

Project Management

Project Management

: Advanced

: Extreme - I love it!

:

3-5 years

Database

Database

: Advanced

: High

:

5-7 years

Software Development

Software Development

: Intermediate

: High

:

5-7 years

Fields of Expertise

Project Management

Project Management

: Expert

: Extreme - I love it!

:

More than 7 years

IP Telephoney

IP Telephoney

: Expert

: Extreme - I love it!

:

More than 7 years

Contact Center

Contact Center

: Expert

: Extreme - I love it!

:

More than 7 years

Program Management

Program Management

: Advanced

: Extreme - I love it!

:

3-5 years

Database

Database

: Advanced

: High

:

5-7 years

Software Development

Software Development

: Intermediate

: High

:

5-7 years

Key Skills

Analytical, Leader, Hard worker, Presenter, Problem Solver

Online Presence

https://kw.linkedin.com/pub/mustafa-abdelaziz/24/5a4/637https://www.facebook.com/mustafa.abdelaziz.39

Mustafa is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mustafa's full profile and find more great talent and professionals to join your team.