Gaser Ahmed Diab

Project ManagerFull Time

• Job Details:Tracked project costs in order to meet budget - Developed and managed a detailed project schedule and work plan - Provided project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress - Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables - Utilized industry best practices, techniques, and standards throughout entire project execution - Monitored progress and make adjustments as needed - Measured project performance to identify areas for improvement - Coordinated with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules - Prepared status reports by gathering, analyzing, and summarizing relevant information

Area ManagerFull Time

• Job Details:Applied 5S, lean 6 sigma, poka-yoke and Kaizen to optimize the output of the shift - Monitored TPH and IPPs for the shift to utilize the shift’s manpower and achieve KPIs - Managed the company’s Zendesk team to solve the problems of customers and sellers related to fulfillment - Managed the company’s technicians’ validation team for the returns. - Built and managed the migration of the aftersales team to the mega facility with its various functions - Partnered closely with (HR, Finance, Facilities, Safety, Security and IT) on staffing plans - Identified useful data accumulated from multiple sources and take necessary actions - Responsible for the learning and development of the aftersales team - Managed my team to abide by SOPs in their work - Maintained health and safety standards for my team - Analyzed data and propose process improvement initiatives and problem solving - Managed interviews and recruitment of new comers in March and October