Basic Info

Muhammad Ali

3 years

Alexandria, Egypt

Master's Degree

Experienced

Work Experience

Ordering Executive at Amazon

Experience Details

Ordering Executive

Sales/Retail

Experienced (Non-Manager)

• 2013-present;The Book depository/Amazon
Job Title: Ordering executive (Purchase executive) in which I have a major responsibility of dealing with suppliers, monitor and execute the electronic transmission of orders whether through email or the EDI system (EDI fact, tradacom) file types.
Responsibilities:
 Preform daily ordering related tasks.
 Keeping an eye on the suppliers’ fulfillment rates and contacts them in case of any drop.
 Working on calls and shifting hours to cover the ordering cycle.
 Monitoring any irregularities happens with the suppliers’ SLA and changing it if needed.
 Monitor the setup of new suppliers and test it.
 Monitor the EDI process of daily orders and debug any system failure.
 Run MySQL queries against the database to retrieve data about daily orders for ex. The cross ordering percentage, unacknowledged lines, and orders count.
 Setting the Christmas / public holidays' plans with our suppliers.
 Ensure efficient and accurate verification of incoming fulfillment reports, orders figures, and acknowledgment files, Report in case of any irregularities.
 Respond to all suppliers inquiries/correspondence effectively.
 Provide timely and accurate daily reports on work progress, ongoing problems and recommendations.
 Reporting & Handling inquiries from/to various teams in the company.
 Prepare and submit daily progress report of shift to the team leader.


Company Details

Amazon (multinational)

Alexandria, Egypt

51-100 employees

Retail

Amazon.com

Mar 2012 to present (5 years 7 months)
Marketing executive at Electra group

Experience Details

Marketing executive

Marketing/PR/Advertising

Experienced (Non-Manager)

 Liaising with the developers of the website to decide on the best features of the website.
 Writing the content of the website.
 Altering customers' perception about Electra group brand image.
 Data gathering and analysis to decide on the best launch strategies.
 Studying the 4Ps of the website carefully and deciding on alterations.
 Analyzing the actions and reactions of competitors.
 Hiring and training a social media representative and sales officer to complete the marketing team.
 Deciding on the best promotional techniques and tools.
 Innovating advertising content to reach the short term and long term marketing strategy goals.


Company Details

Electra group

Alexandria, Egypt

51-100 employees

Retail

electra-group.com

May 2015 to present (2 years 5 months)
Customer service Advisor at Amazon

Experience Details

Customer service Advisor

Sales/Retail

Entry Level

 Responsible for acting as a liaison between customers and company. Assists with complaints, late deliveries, errors in orders, damaged items, account queries, cancelations, website queries, payment issues, fraudulent orders, and other queries.
 Resolve customer complaints via emails.
 Working in a team aiming to reduce the volume of emails.


Company Details

Amazon

Alexandria, Egypt

N/A

Retail

Amazon.com

Dec 2011 to Mar 2012 (3 months)

Achievements


I was promoted from an ordering assistant to an ordering executive in accordance to my contributions to the team.


The website launch will be in May 2017


Education

MBA in Marketing

Education Details

MBA

Marketing

Eton University, United States

A / Excellent / 85 -100%

(1) CRM. (2) Global marketing. (3) Strategic marketing. (4) Marketing communications

N/A

Eton University
2012 - 2014
BA in Business administration

Education Details

BA

Business administration

Alexandria University, Egypt

B / Very Good / 75 - 85%

N/A

Ranked (3rd) on the business administration dept.

Alexandria University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

GSS

Egypt

2006

A / Excellent / 85 -100%

N/A

GSS
2006

Certifications

IELTS
May 2014

Certificate details

IELTS

May 2014

7.5 out of 9

N/A

N/A

British Council

N/A

Training and Courses

Training/Course Details

Marketing, accounting

Aug 2010

Petro Jet, Vacationsclub.net

• Successfully completed a training course in petro jet company as financial auditor. • Completed a training course about investments in the stock market with minimum risk and took part in the organizing committee. • Administrative & marketing consultant of “vacationsclub.net” which is a newly established website.

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Verified Badges

Verified skills from trusted partners. Awarded badges are strong signal of high potential in certain skills.

Profile Skills and Keywords

ASP.NETAmazonAnalyticalArabicBusiness AdministrationBusiness DevelopmentCreativeCustomer ServiceCustomer Service AdvisorEdi SpecialistEnglishIELTSLeaderMBAMarketingMarketing ExecutiveMarketing, AccountingMicrosoft ExcelNegotiatorOrdering ExecutiveProblem SolverReadingRetailSalesSpanishTravelingWritting And Playing Tennis

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Spanish

Spanish

: Beginner

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

ASP.NET

ASP.NET

: Beginner

: Little

:

Less than 1 year

Fields of Expertise

edi specialist

edi specialist

: Expert

: Little

:

5-7 years

customer service

customer service

: Expert

: Little

:

1-3 years

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Leader, Negotiator, Creative, Problem Solver

Online Presence

https://www.linkedin.com/in/muhammad-abdelnaser-13404656/

Muhammad is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Muhammad's full profile and find more great talent and professionals to join your team.