Muhammad Yasar

IT Support Officer

• Job Details:Provided day-to-day IT support for end-users across showrooms and back-office operations. Installed and maintained desktops, laptops, printers, and other hardware equipment. Assisted in setting up new workstations, including hardware configuration and software installation. Resolved software-related issues with POS systems and inventory management tools. Troubleshot connectivity problems and escalated complex network issues to senior IT staff. Delivered responsive support through on-site visits and remote tools such as AnyDesk. Maintained basic documentation related to IT assets and user support requests. Supported inventory updates for IT equipment and ensured proper tagging and tracking.

IT Support Specialist

• Job Details:Delivered technical support for hardware, software, and network issues to minimize downtime. Installed, configured, and maintained network devices such as routers, switches, & access points. Designed and implemented LAN and WAN networks for optimized business connectivity. Installed and configured CCTV systems and biometric security devices to enhance security. Managed and troubleshot Windows, Linux, and macOS systems to maintain smooth IT operations. Configured Outlook email accounts, Microsoft Office applications, and provided end-user training. Monitored IT security, installed antivirus software, and enforced cybersecurity policies. Created and maintained accurate IT documentation for troubleshooting and compliance. Provided remote support using tools like AnyDesk and TeamViewer for off-site issue resolution. Managed system backups and recovery procedures to ensure data integrity. Installed and updated software applications based on user and organizational requirements. Maintained and repaired IT equipment, including printers, scanners, and workstations.

Ecommerce Manager

• Job Details:Built, hosted, optimized, and managed a Shopify website to showcase and sell products. Sourced products from the market and added them to the website. Developed a social media presence to promote products and engage with customers. Ran targeted social media ads to drive traffic and sales. Handled product deliveries to ensure timely and accurate fulfillment.