Basic Info

Muhamed Abdelwahab

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Team Coordinator at The IDEA Marketing Agency

Experience Details

Team Coordinator

Marketing/PR/Advertising

Experienced (Non-Manager)

Meeting with senior managers to review organisational performance
Keeping and maintaining personnel records
Overseeing human resources in general, including policies and procedures, recruitment, induction and management of interns and volunteers
Dealing with complex queries and complaints on the telephone, by email and in person
Establishing and maintaining administrative, financial and office systems
Liaising with the landlord with regards to management and maintenance of Involve office premises
Reviewing and updating office policies and insurance
Oversight of web based communications including the Involve website and social media activity
Organising and coordinating high profile events, seminars and meetings
Corresponding with the Board Members and arrange the quarterly board meetings
Relevant duties as agreed with line manager to enhance the coordination of the Involve team


Company Details

The IDEA Marketing Agency (multinational)

Cairo, Egypt

101-500 employees

Marketing and Advertising

www.theidea-eg.com

Sep 2016 to present (10 months)
Sales Executive at Luna Group

Experience Details

Sales Executive

Manufacturing/Production

Experienced (Non-Manager)

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Contributes to team effort by accomplishing related results as needed.


Company Details

Luna Group (multinational)

Maadi, Cairo, Egypt

101-500 employees

Cosmetics

www.lunagroupeg.com

Feb 2016 to Sep 2016 (7 months)
Usher at Philip Morris International Company

Experience Details

Usher

Manufacturing/Production

Experienced (Non-Manager)

Politely directing and escorting patrons to
their seats.
Providing patrons with programs and other relevant materials. Checking assigned
section for cleanliness.
Visually sweep the theaters to check for potential safety issues and lost and
found items.
Be aware of and enforce appropriate house rules.
Remain at assigned post throughout the event unless taking an assigned


Company Details

Philip Morris International Company (multinational)

Cairo, Egypt

101-500 employees

Manufacturing

www.pmi.com

Feb 2015 to Jan 2016 (11 months)
Front Office at Holiday Inn Hotel

Experience Details

Front Office

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

Provide outstanding services and ensure customer satisfaction.
Address customer concerns and complaints promptly and professionally.
Respond to customer needs and requests in a timely manner.
Answer phone switchboards and transfer calls and take messages.
Manage incoming and outgoing mails and faxes.
Post charges to customers and handle card and cash transactions. Plan and
assign workloads for front office associates.
Supervise associates in their assigned job duties.
Prepare operational and financial records for Manager to review.
Identify resource requirements and manage resource allocations to ensure
complete coverage and continuous availability.
Assist in hiring and training associates in front office duties.


Company Details

Holiday Inn Hotel (multinational)

Maadi, Cairo, Egypt

501-1000 employees

Hospitality/Hotels, Food and Beverage Production

www.ihg.com

Feb 2014 to Jan 2015 (11 months)
Editor at Nor Al Hayat Newspaper

Experience Details

Editor

Writing/Editorial

Experienced (Non-Manager)

Researching, writing and presenting text in ways that appeal to the sites
target audience
Putting (uploading) material on to the website, often using a content management
system
Making sure site content is kept up to date
Monitoring and posting replies to online message boards and dealing with email
enquiries
Editing and proofreading text produced by colleagues or


Company Details

Nor Al Hayat Newspaper

Cairo, Egypt

101-500 employees

Publishing and Printing, Writing and Editing

N/A

Mar 2013 to Jan 2014 (10 months)
Room Service Supervisor at Meridian hotels & Resorts

Experience Details

Room Service Supervisor

Hospitality/Hotels/Food Services

Entry Level

Responsible Assistant Room Service Manager Responsible
for Head Waiter/ Waitress, Waiter/ Waitress
Report to duty punctually wearing the correct uniform, clean and well pressed
including appropriate shoes (polished) and nametag at all times according to
the hotels dress code & grooming standards, maintaining a high standard
of personal appearance and hygiene at all times.
Monitor operating supplies, equipment and reduce spoilage and wastage
successfully.
Ensure that the place of work and surrounding area is kept clean and organized
at all times.
Handle guest inquiries in a courteous and efficient manner


Company Details

Meridian hotels & Resorts (multinational)

Cairo, Egypt

501-1000 employees

Hospitality/Hotels

www.lemeridien-pyramids.com/

Oct 2012 to Feb 2013 (4 months)
Front Office at Sofitel hotel

Experience Details

Front Office

Hospitality/Hotels/Food Services

Entry Level

Answer phones and operate a switchboard.
Route calls to specific people.
Answer inquiries about company.
Greet visitors warmly and make sure they are comfortable.
Call persons waiting for visitor and book them a room to meet in.
Schedule meetings and conference rooms.


Company Details

Sofitel hotel (multinational)

Maadi, Cairo, Egypt

101-500 employees

Hospitality/Hotels

www.sofitel.com

May 2012 to Oct 2012 (5 months)

Achievements


I learn How To Market A Product


Education

BA in Tourism & Hotels / Guidance & Hotel Management

Education Details

BA

Tourism & Hotels / Guidance & Hotel Management

MOKATTAM ACADEMY, Egypt

C / Good / 65 - 75%

Hotels Management Department

N/A

MOKATTAM ACADEMY
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman School of Tourism and Hotels

Egypt

2008

C / Good / 65 - 75%

N/A

Orman School of Tourism and Hotels
2008
This profile is fresh!
Last update 12 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrative OficerArabicCommunicatorCosmeticsEditorEditorialEnglishFlexibleFood And Beverage ProductionFood ServicesFootballFront OfficeHoliday Inn HotelHospitalityHotelsInternet ResearchLeaderLuna GroupManufacturingMarketingMarketing And AdvertisingMeridian Hotels & ResortsMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOperating SystemsOperationsOrganizerPhilip Morris International CompanyProblem SolverProductionPublishing And PrintingRoom Service SupervisorSales & Marketing CoordinatorSales ExecutiveSofitel HotelSwimingTeam CoordinatorThe IDEA Marketing AgencyTourism & Hotels / Guidance & Hotel ManagementTravelingUsherWatching MoviesWritingWriting And Editing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

3-5 years

Operating Systems

Operating Systems

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Team Coordinator

Team Coordinator

: Expert

: Extreme - I love it!

:

1-3 years

Sales & Marketing Coordinator

Sales & Marketing Coordinator

: Expert

: Extreme - I love it!

:

1-3 years

Administrative Oficer

Administrative Oficer

: Expert

: Extreme - I love it!

:

1-3 years

Front Office

Front Office

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Communicator, Organizer, Problem Solver, Flexible / Adaptive

Online Presence

eg.linkedin.com/in/MuhamedRoshdywww.facebook.com/MouRouu

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