Basic Info

Muhamed Abdelwahab

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales Representative at Luna Group

Experience Details

Sales Representative

Manufacturing/Production

Entry Level

Serving customers
Displaying products
Overseeing deliveries
Handling payments
Helping with special promotions


Company Details

Luna Group

Maadi, Cairo, Egypt

51-100 employees

FMCG

www.lunagroupeg.com

Feb 2016 to present (10 months)
Usher at Philip Morris International Company

Experience Details

Usher

Manufacturing/Production

Experienced (Non-Manager)

Politely directing and escorting patrons to their seats.
Providing patrons with programs and other relevant materials.
Checking assigned section for cleanliness.
Visually sweep the theaters to check for potential safety issues and lost and found items.
Be aware of and enforce appropriate house rules.
Remain at assigned post throughout the event unless taking an assigned break.
Must be aware of, and follow, the proper procedures for assisting patrons with disabilities.
Attend pre-event Usher meetings and other trainings as required by management.
Demonstrate an in-depth knowledge of all venues within The Performing Arts Center and a good
understanding of evacuation procedures form all points within each venue.
Other duties as directed.


Company Details

Philip Morris International Company (multinational)

Cairo, Egypt

101-500 employees

Construction - Industrial Facilities and Infrastructure

http://www.pmi.com/eng/pages/homepage.aspx

Feb 2015 to Jan 2016 (11 months)
Front Office Supervisor at Holiday Inn Hotel

Experience Details

Front Office Supervisor

Hospitality/Hotels/Food Services

Entry Level

Provide outstanding services and ensure customer satisfaction.
Address customer concerns and complaints promptly and professionally.
Respond to customer needs and requests in a timely manner.
Answer phone switchboards and transfer calls and take messages.
Manage incoming and outgoing mails and faxes.
Post charges to customers and handle card and cash transactions.
Plan and assign workloads for front office associates.
Supervise associates in their assigned job duties.
Prepare operational and financial records for Manager to review.
Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.
Assist in hiring and training associates in front office duties.
Evaluate the performance of associates and provide appropriate feedback.
Ensure associates follow company policies and operational procedures.
Schedule regular meetings to discuss about issues and updates.
Educate associates on safety, emergency and security procedures.


Company Details

Holiday Inn Hotel

Maadi, Cairo, Egypt

101-500 employees

Hospitality/Hotels, Food and Beverage Production

N/A

Aug 2015 to Nov 2015 (3 months)
Public Relation at Aman Et Company for Insurance

Experience Details

Public Relation

Quality

Experienced (Non-Manager)

planning, developing and implementing PR strategies;
liaising with colleagues and key spokespeople;
liaising with and answering enquiries from media, individuals and other organisations, often via telephone and email;
researching, writing and distributing press releases to targeted media;
collating and analysing media coverage;
writing and editing in-house magazines, case studies, speeches, articles and annual reports;
preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes;
devising and coordinating photo opportunities;
organising events including press conferences, exhibitions, open days and press tours;
maintaining and updating information on the organisation's website;
managing and updating information and engaging with users on social media sites such as Twitter and Facebook;
sourcing and managing speaking and sponsorship opportunities;
commissioning market research;
fostering community relations through events such as open days and through involvement in community initiatives;
managing the PR aspect of a potential crisis situation.


Company Details

Aman Et Company for Insurance

Maadi, Cairo, Egypt

1-10 employees

Insurance

N/A

Aug 2014 to Jan 2015 (5 months)
Medical Representative at P-fizer Inc. Company

Experience Details

Medical Representative

Medical/Healthcare

Experienced (Non-Manager)

arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling;
making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue;
organising conferences for doctors and other medical staff;
building and maintaining positive working relationships with medical staff and supporting administrative staff;
managing budgets (for catering, outside speakers, conferences, hospitality, etc.);
keeping detailed records of all contacts;
reaching (and if possible exceeding) annual sales targets;
planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions;
regularly attending company meetings, technical data presentations and briefings;
keeping up to date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations;
monitoring competitor activity and competitors' products;
maintaining knowledge of new developments in the National Health Service (NHS), anticipating potential negative and positive impacts on the business and adapting strategy accordingly;
developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
staying informed about the activities of health services in a particular area.


Company Details

P-fizer Inc. Company (multinational)

Cairo, Egypt

101-500 employees

Pharmaceuticals

www.pfizer.com/

Feb 2014 to Jul 2014 (5 months)
Press Editor at Nor Al Hayat Newspaper

Experience Details

Press Editor

Writing/Editorial

Experienced (Non-Manager)

Work activities

Your duties could include:

researching, writing and presenting text in ways that appeal to the site's target audience
putting (uploading) material on to the website, often using a content management system (CMS)
making sure site content is kept up to date
monitoring and posting replies to online message boards and dealing with email enquiries
editing and proofreading text produced by colleagues or freelancers
developing new content and editorial guidelines
attending content planning and commissioning meetings with other departments or clients
keeping track of developments in web technology and good practice, for example website accessibility issues
creating and monitoring social media output and feedback
making sure web pages are picked up by search engines (search engine optimisation)
reporting on website traffic statistics
training new staff on how to produce and edit content


Company Details

Nor Al Hayat Newspaper

Cairo, Egypt

51-100 employees

Publishing and Printing, Writing and Editing

N/A

Mar 2013 to Dec 2013 (9 months)
Hotel Room Service at Meridian hotel & Resorts

Experience Details

Hotel Room Service

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

Enters and prepares the room for cleaning.

Makes bed.

Dusts the room and furniture.

Replenishes guestroom and bath supplies.

Cleans the bathroom.

Cleans the closet.

Vacuums and racks the carpet.

Checks and secures the rooms.

Replenish amenities according to the operational standards.

Deliver and retrieve items on loan to guests e.g. iron and ironing boards

Ensure security of guest rooms and privacy of guests

Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required

Cleans guest bathroom/bed room/floor corridor.

Responsible for replenishment of guest complimentory water.

Responsible for the cleanliness and maintance of his work area.

Responsible for the Hotel property in the work area.

Attends to guest calls, guest requests /guest complaints in the area assigned to him.

Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.

Responsible for following the standard operating procedures.

Resonsible for achiving and exeeding the guest satisfaction score.


Company Details

Meridian hotel & Resorts (multinational)

Cairo, Egypt

51-100 employees

Hospitality/Hotels

www.lemeridien-pyramids.com/

Oct 2012 to Feb 2012 (8 month)
Front Office at Sofitel hotel

Experience Details

Front Office

Hospitality/Hotels/Food Services

Entry Level


Answer phones and operate a switchboard.
Route calls to specific people.
Answer inquiries about company.
Greet visitors warmly and make sure they are comfortable.
Call persons waiting for visitor and book them a room to meet in.
Schedule meetings and conference rooms.
Make coffee and set out food.
Ensure reception area is tidy.
Coordinate mail flow in and out of office.
Coordinate office activities.
Handle phone calls from people calling in sick.
Gather personal and insurance information.
Hand out employee applications.
Arrange appointments.
Cash out people when necessary.
Validate parking tickets.
Give visitors badges and direct them to where they can sign in.
Issue parking passes.
Send email and faxes.
Collect and distribute parcels and other mail.
Perform basic bookkeeping, filing, and clerical duties.
Prepare travel vouchers.
Take and relay messages.
Update appointment calendars.
Schedule follow-up appointments.


Company Details

Sofitel hotel (multinational)

Maadi, Cairo, Egypt

101-500 employees

Hospitality/Hotels

www.sofitel.com

Oct 2011 to Feb 2012 (4 months)

Achievements


I learn How To Market A Product


I learn how to deal with all kind of people


Education

higher diploma in Tourism & Hotels / Guidance & Hotel Management

Education Details

higher diploma

Tourism & Hotels / Guidance & Hotel Management

MOKATTAM ACADEMY, Egypt

C / Good / 65 - 75%

N/A

N/A

MOKATTAM ACADEMY
2009 - 2013
High School - Other

High School Details

Other

Orman School of Tourism and Hotels

Egypt

2008

C / Good / 65 - 75%

N/A

Orman School of Tourism and Hotels
2008
This profile is fresh!
Last update 4 days ago.

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Profile Skills and Keywords

ArabicConstruction - Industrial Facilities And InfrastructureCreativeEditorialEnglishFMCGFood And Beverage ProductionFood ServicesFootballFront OfficeFront Office SupervisorHospitalityHotel Room ServiceHotelsHotels And TourismsInsuranceInternet ResearchLeaderManufacturingMarketingMedicalMedical RepresentativeMeridian Hotel & ResortsMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOperationsOrganizerP-fizer Inc. CompanyPharmaceuticalsPhilip Morris International CompanyPoliticsPresenterPress EditorProductionPublic RelationPublishing And PrintingQuality AssuranceQuality ControlReadingSales RepresentativeSocialSofitel HotelSwimingTourism & Hotels / Guidance & Hotel ManagementTravelUsherUsheringWatching MoviesWritingWriting And Editing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

Less than 1 year

Microsoft Outlook

Microsoft Outlook

: Advanced

: High

:

Less than 1 year

Internet Research

Internet Research

: Advanced

: High

:

Less than 1 year

Fields of Expertise

marketing

marketing

: Advanced

: High

:

Less than 1 year

hotels and tourisms

hotels and tourisms

: Advanced

: High

:

1-3 years

Medical Representative

Medical Representative

: Advanced

: High

:

Less than 1 year

Public Relation

Public Relation

: Advanced

: High

:

Less than 1 year

Ushering

Ushering

: Intermediate

: Medium

:

Less than 1 year

Sales Representative

Sales Representative

: Intermediate

: High

:

Less than 1 year

Key Skills

Leader, Presenter, Creative, Organizer, Social

Online Presence

eg.linkedin.com/in/MuhamedRoshdywww.facebook.com/MouRouu

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