Basic Info

Mohamed Tawfik

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

IT Technical support Engineer at Emerging markets payments

Experience Details

IT Technical support Engineer

IT/Software Development

Entry Level

N/A


Company Details

Emerging markets payments (multinational)

cairo., Egypt

501-1000 employees

Banking

www.emp-group.com

Mar 2013 to present (3 years 10 months)
IT Infrastructure Engineer at Emerging Markets Payments

Experience Details

IT Infrastructure Engineer

IT/Software Development

Experienced (Non-Manager)

■ Installing, Configuring and Administering Physical/Virtual Infrastructure
✔ Installing and Configuring XEN And VMware Components
✔ Provisioning Virtual Machines
✔ Configuring High availability Techniques
✔ Advanced Virtual Networking Configuration

■ Configuring and Administering Storage Area Network (SAN) Components
✔ Administering brocade fabric switches
✔ LUN Provisioning Using NetApp , EMC2, HP EVA, Storage Arrays
✔ Configuring Hosts and Mapping Using Mentioned Arrays

■ Designing Responsibilities
✔ Creating High Level Design Documents for SAN and Virtual Infrastructure
✔ Collecting information about Design Factors for Future Projects
✔ Creating Logical Designs for All Infrastructure Components
✔ Creating Physical Designs and hardware mapping for technologies solutions
✔ Creating Implementation Plans for Future Projects

■ Configuring and Administering Server Hardware Infrastructure
✔ Configuring Rack Servers and Blades
✔ Configuring Enclosures On board Admin Bays
✔ Configuring Virtual Interconnects for Enclosure external Connectivity
✔ Configuring SAN Switches\fiber Channel bays
✔ Configuring Blade Server Profiles and ILO Administration
✔ Blade OS Installation using ILO

■ Monitoring Duties
✔ Configuring PRTG Servers to Monitor Data Center Devices
✔ Providing L2 Support to Service desk team in case of sensor failure
✔ Providing Recommendations to other teams based on Monitoring system outputs


Company Details

Emerging Markets Payments

Cairo, Egypt

501-1000 employees

Banking

www.emp-group.com

Jan 2016 to present (1 year)
Customer serice representative (intern) at Vodafone

Experience Details

Customer serice representative (intern)

Customer Service/Support

Student

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Engineering Services

www.vodafone.com.eg

Jun 2008 to Sep 2008 (3 months)

Achievements


Introducing a new way for handling some internal technical challenges through an effective time plane


Education

BSc in communication Engineering

Education Details

BSc

communication Engineering

Modern Academy for engineering and technology, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy for engineering and technology
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

omar ebn abd el aziz experemental language school

Egypt

2006

A / Excellent / 85 -100%

N/A

omar ebn abd el aziz experemental language school
2006

Certifications

Certificate details

Vmware Certified Associate-Datacenter Virtualization

Jun 2015

N/A

N/A

16651939-86B2-3F2DFAD9B1DC

VMware

N/A

Training and Courses

Training/Course Details

LINUX OS

Mar 2014

Linux Plus

Linux admin 1 operating system

Training/Course Details

CCNAX

Mar 2014

Networkers

Cisco Certified Network Associate

Training/Course Details

EMC2 VNX5400

Feb 2016

EMC2 Premises

N/A

Training/Course Details

VMware Site Recovery Manager

Aug 2016

Global knowledge

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Active Directory (microsoft)AdaptiveArabicBankingCCNAXCiscoCommunication EngineeringCommunicatorCustomer Serice RepresentativeCustomer ServiceEMC2 VNX5400Emerging Markets PaymentsEngineering ServicesEnglishFlexibleFrenchHard WorkerITIT Infrastructure EngineerIT Technical Support EngineerInitiativeLINUX OSLinuxMicrosoft OfficeMicrosoft WindowsMusicPresenterRemote Support (Dameware)SerenitySoftware DevelopmentSupportTechnical AnalysisTechnical TroubleshootingVMware Site Recovery ManagerVirtualization (Citrix)Vmware Certified Associate-Datacenter VirtualizationVodafoneWatching MoviesWindows Server 2008Working In A TeamWorking Under Pressure

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

1-3 years

Technical Analysis

Technical Analysis

: Advanced

: Extreme - I love it!

:

1-3 years

Cisco

Cisco

: Intermediate

: Medium

:

1-3 years

Linux

Linux

: Beginner

: High

:

Less than 1 year

Windows Server 2008

Windows Server 2008

: Beginner

: High

:

1-3 years

Fields of Expertise

technical troubleshooting

technical troubleshooting

: Advanced

: Extreme - I love it!

:

1-3 years

working in a team

working in a team

: Advanced

: Extreme - I love it!

:

1-3 years

working under pressure

working under pressure

: Advanced

: High

:

1-3 years

Active directory (microsoft)

Active directory (microsoft)

: Advanced

: Extreme - I love it!

:

1-3 years

Remote support (Dameware)

Remote support (Dameware)

: Intermediate

: Extreme - I love it!

:

1-3 years

Virtualization (Citrix)

Virtualization (Citrix)

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Presenter, Initiative, Flexible / Adaptive

Online Presence

eg.linkedin.com/pub/mohamed-tawfik/83/582/414/

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