Basic Info

Mahmoud Seleem

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Young Learner Assistant at British Council

Experience Details

Young Learner Assistant

Education/Teaching, Quality, Customer Service/Support

Entry Level

My Duties were :-
1- Help prepare lessons and class activities.
2- Managing and organizing school days starts,ends and breaks.
3- Following Child Protection Laws and its procedures.
3- Coexisting with teachers in classes especially in junior classes (7 years old)
4- Dealing with Parents complaints and inquires.
5- Facilitating in advise session given by Teachers.

Required Qualifications and Skills :-

1- Fluent English.
2- Teamwork.
3- Working under pressure.
4- Positive Outlook.



Company Details

British Council

Cairo, Egypt

501-1000 employees

Education

www.britishcouncil.org.eg/en

Jun 2010 to present (7 years 1 month)
ُEnglish Tutor (volunteer) at St Andrew's

Experience Details

ُEnglish Tutor (volunteer)

Education/Teaching, Training/Instructor

Entry Level

- Giving a face-to-face language understanding assistance to a wide range of multi-national African refugees. (from pre-teens to adults).
- Conversation dictation and English sounds correction using different materials.
-Helping refugees with their school work and homework.
- Facilitating in psychological aid sessions to refugee’s African families using mind mapping.


Company Details

St Andrew's

Cairo, Egypt

51-100 employees

Education

http://stars-egypt.org/

Oct 2015 to present (1 year 9 months)
Volunteer (volunteer) at Educate Me

Experience Details

Volunteer (volunteer)

Education/Teaching, Training/Instructor

Entry Level

- preparing educational material for children.


Company Details

Educate Me

Giza, Egypt, Egypt

51-100 employees

Education

http://www.educateme-egypt.org/

Oct 2015 to present (1 year 9 months)
Social Media Moderator at Gooandback

Experience Details

Social Media Moderator

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Gooandback

Cairo, Egypt

11-50 employees

Transportation

http://gooandback.com/

Jan 2017 to present (6 months)
Travel Consultant at Teleperformance

Experience Details

Travel Consultant

Customer Service/Support

Experienced (Non-Manager)

I work as a travel consultant for a newly established company named 'tajawal', a digital flights and hotels booking platform. My duties varies from answering customers' quires, liaising with company vendors such as Airlines and Hotels to protecting customers' financial data.


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Consulting Services, Consumer Services , Human Resources

http://www.teleperformance.com/en-us/

Aug 2016 to Jan 2017 (5 months)

Education

BA in Economics and Political Science

Education Details

BA

Economics and Political Science , Marketing Professional Certificate

Cairo University, Egypt

C / Good / 65 - 75%

Economics Political Science Statistics Mathematics Management Accounting

I also had an online Child protection training on how to stop children bullying.

Cairo University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Nokrashy Military High School

Egypt

2009

A / Excellent / 85 -100%

I scored first over my school. You can check this out with school records.

Al Nokrashy Military High School
2009

Certifications

MPC
Apr 2013

Certificate details

MPC

Apr 2013

N/A

N/A

N/A

American Chamber Cairo University

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

?English TutorAdobe PhotoshopAnalyticalCommunicationCommunicatorConsulting ServicesConsumer ServicesCustomer CareCustomer ServiceCustomer-orientedEconomics And Political ScienceEducationEnglishField WorkHard WorkerHuman ResourcesInternet ResearchMPCMarketing Professional CertificateMicrosoft OfficePlannerQuality AssuranceQuality ControlResearchSocial Media ModeratorSupportTeleperformanceTraining And FacilitationTransportationTravel ConsultantVolunteerYoung Learner Assistant

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

Internet Research

Internet Research

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Field Work

Field Work

: Advanced

: High

:

3-5 years

Communication

Communication

: Advanced

: High

:

3-5 years

Research

Research

: Advanced

: High

:

3-5 years

Customer Care

Customer Care

: Advanced

: High

:

3-5 years

Training and Facilitation

Training and Facilitation

: Beginner

: High

:

1-3 years

Key Skills

Analytical, Planner, Communicator, Hard worker, Customer-oriented

Online Presence

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