Basic Info

Moustafa Abd El Basset

8 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Human Resources Senior Specialist at B2B

Experience Details

Human Resources Senior Specialist

Sales/Retail, Human Resources, Engineering - Construction/Civil/Architecture

Experienced (Non-Manager)

N/A


Company Details

B2B

Cairo, Egypt

51-100 employees

Construction - Residential & Commercial/Office, Real Estate/Property Management

Www.b2b-egypt.com

Oct 2015 to present (1 year 2 months)
SME Recruitment Specialist at Sykes

Experience Details

SME Recruitment Specialist

Human Resources

Experienced (Non-Manager)

-Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.

-Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.

-Determines applicant requirements by studying job description and job qualifications.

-Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.

-Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.

-Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours.

-Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.

-Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.

-Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching.

-Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training.

-Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.


Company Details

Sykes (multinational)

Cairo, Egypt

101-500 employees

Telecommunications

www.sykes.com

May 2014 to Oct 2015 (1 year 5 months)
(Customer Service / Technical Support) Advisor at Etisalat

Experience Details

(Customer Service / Technical Support) Advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisalat (multinational)

Ajman, United Arab Emirates

More then 1000 employees

Telecommunications

N/A

Sep 2013 to Apr 2014 (7 months)
SME Recruitment Specialist at Sykes

Experience Details

SME Recruitment Specialist

Human Resources

Experienced (Non-Manager)

-Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.

-Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.

-Determines applicant requirements by studying job description and job qualifications.

-Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.

-Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.

-Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours.

-Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.

-Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.

-Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching.

-Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training.

-Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.


Company Details

Sykes (multinational)

Cairo, Egypt

101-500 employees

Telecommunications

www.sykes.com

Jan 2013 to Sep 2013 (8 months)
Technical Support Rep at Sykes

Experience Details

Technical Support Rep

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sykes (multinational)

Cairo, Egypt

101-500 employees

Telecommunications

www.sykes.com

May 2012 to Jan 2013 (8 months)
Technical Support Rep at Teleperformance

Experience Details

Technical Support Rep

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperformance (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications

www.teleperformance.com

Sep 2009 to Apr 2011 (1 year 7 months)

Achievements


Promoted to "Delegated Supervisor / Quality Assurance Member"


Promoted to "Marketing Campaign Manager"


Education

BA in Commerce, Foreign Trade

Education Details

BA

Commerce, Foreign Trade

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ismail El Qabany

Egypt

2005

A / Excellent / 85 -100%

N/A

Ismail El Qabany
2005

Certifications

HR Diploma
May 2016

Certificate details

HR Diploma

May 2016

N/A

N/A

N/A

American University in Cairo

N/A

Training and Courses

Training/Course Details

Neuro Linguistic Programming

May 2003

Canadian Center Of NLP – (Dr. Ibrahim El-fiky)

N/A

Training/Course Details

Marketing and Sales

Feb 2008

SIFE Helwan University

N/A

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

(Customer Service / Technical Support) AdvisorAdobe PhotoshopAnalyticalArabicBasketballBuilding ConstructionBusiness DevelopmentCommerce, Foreign TradeConstruction - Residential & CommercialCustomer ServiceDesigningDrawingEnglishEtisalatFootballHR DiplomaHard WorkerHuman ResourcesHuman Resources Senior SpecialistInnovativeMarketing And SalesMicrosoft ExcelMicrosoft PowerPointMicrosoft WordNeuro Linguistic ProgrammingOfficeOrganizerPhotographyProperty ManagementReal EstateReportingRetailSME Recruitment SpecialistSalesSkilled TradesSocialSocial MediaSupportSykesTechnical Support RepTelecommunicationsTeleperformanceTraveling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Photography

Photography

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

3-5 years

Fields of Expertise

Photography

Photography

: Expert

: Extreme - I love it!

:

3-5 years

Designing

Designing

: Expert

: Extreme - I love it!

:

More than 7 years

Reporting

Reporting

: Expert

: Extreme - I love it!

:

More than 7 years

Customer service

Customer service

: Expert

: High

:

More than 7 years

Social Media

Social Media

: Advanced

: Extreme - I love it!

:

1-3 years

Human Resources

Human Resources

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Hard worker, Organizer, Innovative, Social

Online Presence

https://www.linkedin.com/profile/view?id=238751022&trk=nav_responsive_tab_profilehttps://www.facebook.com/M.Scarhttps://twitter.com/MoustafaScar

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