IM
Ibrahim mosalam
IT Help Desk
Shubra, Cairo, EgyptWork Experience
Education
High School - Other
agaJan 2000
Skills
- Windows operating systems (installation, configuration, and maintenance)
- Engineering software installation (AutoCAD, other industry-specific apps)
- Hardware troubleshooting and repair
- Network management (LAN, WAN, DHCP, IP configuration)
- Customer support (providing IT support for internal users or clients)
- Windows share server (file sharing, access control, and permissions)
- Backup and data recovery (including hard drive repairs)
- Software Installation and Configuration
- Active Directory (user and permissions management)
- Network security and access control
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Languages
Arabic
FluentEnglish
Intermediate