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Mahmoud Mohamed Ahmed Moussa

Customer Care & Network Engineer

Cairo, Egypt
  • Customer Care
  • Network
  • Sales

Work Experience

  • CCR Enterprise Network Complaint Managment at Vodafone

    Nov 2014 to present · 3 Years 8 Months
  • Customer Care Specialist (M.N.C EU) Enterprise at Vodafone

    Nov 2013 to Nov 2014 · 1 Years 5 Months
  • Sales Specialist at TE Data

    Oct 2012 to Oct 2013 · 1 Years 5 Months
  • Customer Care at Vodafone

    Mar 2012 to Jul 2012 · 5 Months

Education

  • Bachelor's Degree in Accounting

    Cairo University - Egypt 2005 to 2011 · 6 Years
  • High School - Thanaweya Amma

    El Khedwaya - Egypt 2005

Achievments

I have a very good Communication Skills such as (Good Listener, friendly, calm, Persuading, Giving advice, Making recommendations, like to help people, Handling, focus with the customer to understand him very well, I have the ability to work in team work and the most Important thing is satisfy the customer). I have a very good skill in Computer and Internet.

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Skills
Tools and Fields of Expertise

  • Customer Care
  • Network
  • Sales

Languages

  • Arabic

    Fluent
  • English

    Advanced

Training & Certifications

  • CCNA Cloud

    Eng. Ahmed Nabil's Center · 2017
  • Cisco Certified Network Associate (CCNA)

    Cisco · 2016
  • IT Essential PC Hardware & Software v5

    Cisco Egypt · 2013
  • IT Essential PC Hardware & Software v4

    Cisco Egypt · 2012