Basic Info

Mostafa Salah el Din

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

System Admin at Teleperformance

Experience Details

System Admin

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.teleperformance.com

Mar 2017 to present (8 months)
It Specialist at Teleperformance

Experience Details

It Specialist

IT/Software Development, Installation/Maintenance/Repair, Engineering - Telecom/Technology

Experienced (Non-Manager)

• Responsible for maintaining and installing computer networks based around
• Manage Active Directory, for permissions over shared folders and users & security groups
• System Center Configuration Manager Overview ( SCCM )
• Managing VLANS on cisco switches
• Managing DHCP & webserver
• Managing Port Security
• Managing CMS & Nice application
•Managing SCCM 2012 (System Center Configuration Manager)
• Knowledge of Cisco IP communicator & ICRS
• Provide Logical or physical support
• Managing Citrix Xenapp
• Maintaining maximum availability of supported services for users.
• High Experience in AVAYA IP telephony systems.


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

https://www.teleperformance.com/en-us/egypt

Mar 2015 to Mar 2017 (2 years)
Technical Support Engineer at Daralmimar (DMG) Constructions

Experience Details

Technical Support Engineer

Customer Service/Support, IT/Software Development

Experienced (Non-Manager)

• Installing Windows XP , Windows 7 and Windows 8
• Installing Standard Applications for Almimar as well as (MS Office 2010, AutoCAD2009, SAP, Primavera,
Time Sheet)
• Create and close tickets on Intranet Ticket System (Intranet Web Application)
• Installing and configuring print service( Local Print and Network Print)
• Installing MS Office 2007 and Office 2010 and troubleshooting.
• Installing and configuring MS Outlook Mail client and troubleshooting.
• Network troubleshooting (Configure RGs for C 5 & C 6 – Configure Nodes – Troubleshooting Network
Cables by Tester)
• Support to all users for Software and Hardware problems.
• Well-known of Active Directory, Event Viewer, Team Viewer
• Documentations (Assets, inventory and Access form)


Company Details

Daralmimar (DMG) Constructions

Cairo, Egypt

101-500 employees

Construction - Industrial Facilities and Infrastructure

http://www.dmg.com.eg/

Jul 2014 to Feb 2015 (7 months)
Backup Engineer at Qsource

Experience Details

Backup Engineer

IT/Software Development, Customer Service/Support

Entry Level

Help desk Specialist at:
Pfizer – Juhayna –Bechtel – Bupa Health Insurance


Company Details

Qsource

Cairo, Egypt

101-500 employees

Information Technology Services, Outsourcing/Offshoring

N/A

Sep 2013 to Jun 2014 (9 months)
Call Center Representative at LinkdotNet

Experience Details

Call Center Representative

Customer Service/Support

Entry Level

N/A


Company Details

LinkdotNet

Cairo, Egypt

501-1000 employees

Telecommunications

N/A

Sep 2012 to Apr 2013 (7 months)

Education

Bachelor's Degree in Management Information System

Education Details

Bachelor's Degree

Management Information System

Modern Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy
2008 - 2011

Training and Courses

MCSA at YAT
Apr 2014

Training/Course Details

MCSA

Apr 2014

YAT

N/A

MCSE at YAT
May 2009

Training/Course Details

MCSE

May 2009

YAT

N/A

Training/Course Details

CCNA

Oct 2014

Networkers

N/A

ICDL at YAT
Sep 2008

Training/Course Details

ICDL

Sep 2008

YAT

N/A

Training/Course Details

Red Hat Certified Engineer (RHCE)

Jun 2016

computech

N/A

Training/Course Details

VMware VSphere

Apr 2017

Self Study

N/A

Training/Course Details

VMware Horizon

Jun 2017

Self Study

N/A

This profile is fresh!
Last update 8 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBackup EngineerCCNACall Center RepresentativeConstruction - Industrial Facilities And InfrastructureConsumer ServicesCustomer ServiceCustomer-orientedEnglishICDLITInformation Technology ServicesInstallationIt SpecialistMCSAMCSEMaintenanceManagement Information SystemOffshoringOutsourcingPlannerProblem SolverRed Hat Certified Engineer (RHCE)RepairSocialSoftware DevelopmentSupportSystem AdminTeam PlayerTechnical Support EngineerTelecommunicationsTeleperformanceVMware HorizonVMware VSphere

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Fields of Expertise

IT

IT

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Customer-oriented, Problem Solver, Social, Team Player

Online Presence

https://www.linkedin.com/in/mostafa-salah-76327bb1/https://www.facebook.com/mostafa.salaheldine

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