Basic Info

Mostafa Elmandoh

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales at Al-Futtaim

Experience Details

Sales

Fashion

Manager

N/A


Company Details

Al-Futtaim (multinational)

Egypt

More than 1000 employees

Retail

www.alfuttaim.com/

Jan 2016 to present (11 months)
Sales at LC Waikiki

Experience Details

Sales

Sales/Retail, Fashion

Experienced (Non-Manager)

Replenished floor stock and processed shipments to ensure product availability for customers.
Answered customers’ questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.
Trained new employees on company customer service policies and service level standards.
Recommended merchandise based on customer needs.
Described merchandise and explain operation of merchandise to customers.
Explained information about the quality, value and style of products to Influence customer buying decisions.


Company Details

LC Waikiki (multinational)

Cairo, Egypt

More than 1000 employees

Apparel and Fashion , Retail

www.lcwaikiki.com

Jun 2014 to Nov 2015 (1 year 5 months)
Cashier at LC Waikiki

Experience Details

Cashier

Sales/Retail, Customer Service/Support, Fashion

Experienced (Non-Manager)

Processed an average of 100 transactions each day in a timely manner.

Greet customers as they arrive in the store and provide them with information about products and/or services

• Respond to customers’ complaints and resolve their issues

• Take payment in exchange of items sold

• Bag, box and wrap purchased items

• Identify prices of goods using memory or scanner

• Enter transactions in the cash register and provide customers with the total bill

• Sort and count currency and coins

• Issue receipts and change to customers

• Count money at the end and beginning of each shift

• Process exchanges and refunds

• Ensure that all checkout counters have enough cash

• Process credit card and check payments
• Maintain periodic sales reports and spreadsheets

• Assist in stocking shelves, rotating merchandise and marking prices

• Ensure management of daily cash accounts

• Maintain periodic transaction reports

• Ensure maintenance of check out areas

• Resolve customer complaints in a proactive manner

• Open and close tills

• Maintain knowledge of store inventory and sales activities

• Keep the work area tidy and clean


Company Details

LC Waikiki (multinational)

Cairo, Egypt

More than 1000 employees

Retail, Apparel and Fashion

www.lcwaikiki.com

Jun 2014 to Nov 2015 (1 year 5 months)
Manager in Training at LC WAIKIKI

Experience Details

Manager in Training

Sales/Retail, Fashion

Manager

Maximize Shop Sales and achieve Sales Target.
• Maximize the Customer Service Level
• Staff training and development(assuring that there’s always new potentials to be promoted to higher positions and managerial positions by end of every season )
• Staff recruitment
• Scheduling
• Inventory and cycle counts
• Follow up on Window and visual merchandising
• Ordering product for the store
• Block Orders for the Items that doesn’t sell well and we need to stop receiving it
• Shop business plan
• Reviewing all retail reports and commercial reports and take the proper action to improve the shop performance
• Communicating directly with top management , Brand Management and commercial management
• Controlling shop budget efficiently to achieve the Target
• Controlling Stock level and stock efficiency assuring its always a healthy stock
• SALE period plans and preparations
• Conducting daily Briefing and monthly Meeting
• Shipments receiving and displaying control
• Maintenance follow up and ordering the required


Company Details

LC WAIKIKI (multinational)

istanbul, Turkey

More than 1000 employees

Retail, Apparel and Fashion

WWW.LCWAIKIKI.COM

Aug 2015 to Nov 2015 (3 months)
Sales at Max Fashions

Experience Details

Sales

Fashion, Sales/Retail

Student

N/A


Company Details

Max Fashions

Cairo, Egypt

501-1000 employees

Apparel and Fashion

www.maxstores.com

Jan 2014 to Jun 2014 (5 months)
Telesales And Telemarketing at Compu Station

Experience Details

Telesales And Telemarketing

Sales/Retail, Customer Service/Support, Marketing/PR/Advertising

Experienced (Non-Manager)

N/A


Company Details

Compu Station

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Feb 2010 to Aug 2013 (3 years 6 months)
Data Entry at Compu Station

Experience Details

Data Entry

Customer Service/Support

Entry Level

N/A


Company Details

Compu Station

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Feb 2010 to Aug 2013 (3 years 6 months)

Education

Computer Information Systems in New Cairo Academy For Science & Arts - NCA

Education Details

Computer Information Systems

New Cairo Academy For Science & Arts - NCA

New Cairo Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

New Cairo Academy
2011 - 2015
High School - Other

High School Details

Other

Ahmed Oraby

Egypt

2011

C / Good / 65 - 75%

.

Ahmed Oraby
2011

Training and Courses

Training/Course Details

ICDL V5 2010

Dec 2013

Yat Education Center

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopAl-FuttaimAndroidApparel And FashionBusiness DevelopmentCashierCommunicatorComputerComputer SkillsCustomer ServiceData EntryEl-AhlyEnglishFashionHouse MucsicICDL V5 2010Information Technology (IT)Information Technology ServicesInteractiveInternetInternet SearchLC WaikikiLeaderManager In TrainingMarketingMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordMy WorkNew Cairo Academy For Science & Arts - NCAOrganizerPhotographyRetailSalesSocialSupportTelesales And TelemarketingTrance Music

Self-assesed Skills

Languages

English

English

: Advanced

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

1-3 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

5-7 years

Photography

Photography

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Office

Microsoft Office

: Advanced

: High

:

Less than 1 year

Information Technology (IT)

Information Technology (IT)

: Advanced

: High

:

1-3 years

Android

Android

: Advanced

: High

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

1-3 years

Fields of Expertise

Cashier

Cashier

: Expert

: High

:

1-3 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

Data entry

Data entry

: Advanced

: High

:

1-3 years

Photography

Photography

: Advanced

: High

:

1-3 years

Key Skills

Leader, Communicator, Organizer, Social, Interactive

Online Presence

www.facebook.com/MostafaTalal1https://twitter.com/MostafaTalal

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