Mostafa Attia

Senior training specialistFull Time

• Job Details:• Learning Program Design: Develop comprehensive learning programs, workshops, training materials and vocational training materials aligned with business goals and employee development needs. • Training Delivery: Deliver engaging and interactive training sessions that empower employees to excel in their roles. • Manage all logistical aspects of programs including scheduling, materials, travel, and vendors. • Track performance metrics and evaluate program and participant feedback to identify areas for continuous improvement. • Manage learning and development budgets, resources, and reporting of expenses. • Govern the Learning & Development policy and ensure targets are met. • Maintain training records and prepare reports on instructor performance and trainee progress. • Conduct needs assessments through surveys, focus groups, and stakeholder discussions. • Assess program effectiveness and the learners' experience through evaluations. • Oversee the development and delivery of internal e-learning programs. • Stay up-to-date on latest learning technologies, methods, and industry best practices. • Establish and maintain vocational training materials for skills-based programs.

Senior Learning & Development SpecialistFull Time

• Job Details:• Conduct TNA when needed to verify the actual needs. • Prepare training plan including budget based on conducted TNA by covering the development area required. • Prepare analysis report (as instructor, material, content, etc.) for learning programs with corrective action for improvement. • Manage all database required for recording and keeping safe all training records & documents (Hard Copy & Soft Copy). • Prepare data required for the HR system setup related to the training module. • Prepare the annual training report for the HR Department & the Audit Team (Internal Audit & External Audit). • Ensure the implementation of the training and development policies & procedures. • Prepare weekly learning article. • Discuss with different service provider the desired training outcomes, training methodology, fees and expenses. • Prepare the technical (objectives, outlines, target audience, etc.) and financial comparison sheet to select the optimum choice. • Support internal employee for preparation and adjustment for the training material and presentation. • Handle the preparation of all necessary logistics for In-House and on-job training required. • Handle the training implementation program (registrations, arrange schedule with provider, employee and manger, premises, etc.). • Handle the collection of training declarations, assessments and feedback required for the conducted trainings. • Apply the training deductions for any failure and resigned staff. • Collect training material for conducted training for preparing an electronic library (LMS). • Ensure the achievement of company goals and objectives.• Conduct TNA when needed to verify the actual needs. • Prepare training plan including budget based on conducted TNA by covering the development area required. • Prepare analysis report (as instructor, material, content, etc.) for learning programs with corrective action for improvement. • Manage all database required for recording and keeping safe all training records & documents (Hard Copy & Soft Copy). • Prepare data required for the HR system setup related to the training module. • Prepare the annual training report for the HR Department & the Audit Team (Internal Audit & External Audit). • Ensure the implementation of the training and development policies & procedures. • Prepare weekly learning article. • Discuss with different service provider the desired training outcomes, training methodology, fees and expenses. • Prepare the technical (objectives, outlines, target audience, etc.) and financial comparison sheet to select the optimum choice. • Support internal employee for preparation and adjustment for the training material and presentation. • Handle the preparation of all necessary logistics for In-House and on-job training required. • Handle the training implementation program (registrations, arrange schedule with provider, employee and manger, premises, etc.). • Handle the collection of training declarations, assessments and feedback required for the conducted trainings. • Apply the training deductions for any failure and resigned staff. • Collect training material for conducted training for preparing an electronic library (LMS). • Ensure the achievement of company goals and objectives. Skills: Educational Technology · Team Leadership · Leadership · Coaching · Training

Senior Corporate Account ManagerFull Time

• Job Details:•Following up on leads and winning new clients. •Developing and implementing strategic plans to manage and grow accounts. •Retaining clients and building strong, trusting relationships. •Understanding client needs and identifying new business opportunities within your portfolio. •Providing superior customer service and ensuring client satisfaction. •Communicating and coordinating with internal teams to deliver solutions. •Identifying opportunities for improvement and proposing new tools and processes. •Supporting sales teams to improve their performance and reach targets. •Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry. •Ensure the effective servicing of all external customers ensuring that all client requests and expectations are met. •Monitor the training and development needs of subordinates and ensuring the update of their skills to support the implementation of the department’s strategies and projects. •Manage the Health Operations processes for corporate clients ensuring adherence to the agreed service standards, process include the issuance of quotations, renewal terms and the overall policy management cycle. •The ongoing enhancement of business processes ensuring maximum automation of procedures in order to enhance quality and speed of operations. • Responsible for the preparation and delivery of business presentations and client meetings for corporate clients. • Responsible for the preparation of reinsurance reports and statistics together with the communication with external reinsurers.