Basic Info

Mostafa ali

7 years

Menya, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service agent at Teleperformance

Experience Details

Customer service agent

Customer Service/Support

Entry Level

N/A


Company Details

Teleperformance (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services , FMCG

www.teleperformance.com

Jan 2016 to present (11 months)
Hotel representative at MTS globe Egyptian Touristic Service

Experience Details

Hotel representative

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

MTS globe Egyptian Touristic Service

Sharm el-Sheikh, Egypt

101-500 employees

Travel and Tourism

www.mtsglobe.com.eg

Jan 2014 to Jan 2016 (2 years)
Tour guide at Travco travel company of Egypt

Experience Details

Tour guide

Tourism/Travel

Manager

N/A


Company Details

Travco travel company of Egypt

Sharm el-Sheikh, Egypt

More than 1000 employees

Travel and Tourism

N/A

Sep 2009 to Oct 2014 (5 years 1 month)

Education

Bachelor's Degree in English

Education Details

Bachelor's Degree

English

Faculty of Education, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Education
2005 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abdulrahman Abulmakarim Secondery School

Egypt

2005

A / Excellent / 85 -100%

N/A

Abdulrahman Abulmakarim Secondery School
2005

Certifications

Certificate details

Certificate of achievment and excellent attitude

Oct 2013

100 out of 100

N/A

N/A

Travco travel company of Egypt

N/A

Training and Courses

Training/Course Details

Soft skills and System navigation

Jan 2016

Teleperformance Egypt

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCertificate Of Achievment And Excellent AttitudeConsumer ServicesCustomer ServiceCustomer Service AgentCustomer-orientedEnglishFMCGFrenchHard WorkerHotel RepresentativeInteractivePresenterProblem SolverRussianSoft Skills And System NavigationSupportTeleperformanceTour GuideTourismTravelTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Beginner

Russian

Russian

: Intermediate

: Intermediate

: Beginner

: Beginner

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Fields of Expertise

tourism

tourism

: Advanced

: High

:

3-5 years

Customer service

Customer service

: Intermediate

: High

:

Less than 1 year

Key Skills

Hard worker, Presenter, Customer-oriented, Problem Solver, Interactive

Online Presence

mostafa.amro.16@facebook.commostafa_amr86@live.com

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