ME
Mostafa Elbeyaly
Administrator & Operations Assistant at Iron Mountain
Sharjah, United Arab EmiratesWork Experience
Administrator & Operations Assistant
Iron Mountain
Oct 2023 - Present -1 yr, 7 months
- Job Details:Coordinated operational logistics and supported interdepartmental communication to ensure seamless workflow. Managed budgets, tracked expenses, and compiled detailed financial reports for accurate invoicing. Assisted with international and local logistics coordination, including supplier communications and documentation handling. Resolved pending operational issues during manager’s absence, improving team efficiency by 30%.
Warehouse Operations Supervisor
Wisetek
Aug 2021 - Oct 2023 -2 yrs, 2 months
Egypt
- Job Details:Led warehouse teams in daily operations, including inventory control and order processing to maintain 98% accuracy. Implemented data capture and reporting systems for incoming assets, reducing processing time by 20%. Developed procedures for data wiping, quality grading, and compliance tracking, ensuring 100% adherence to regulations. Reduced customer and supplier complaint response times by 75% through improved communication and issue resolution.
IMW
Jun 2019 - Jul 2021 -2 yrs, 1 month
- Job Details:Sourced and negotiated with suppliers to secure cost-effective and timely deliveries, reducing procurement costs by 20%. Managed purchase orders and vendor records while monitoring stock levels and lead times to ensure optimal inventory management. Conducted market research and built strong vendor relationships to optimize purchasing decisions and improve supply chain efficiency.
Cashier & Customer Service Representative
Landmark Group
Aug 2018 - May 2019 -9 months
- Job Details:Processed transactions, handled cash, and resolved customer issues professionally, achieving a 90% resolution rate. Supported sales teams in maintaining stock accuracy and checkout efficiency, contributing to a 15% increase in customer satisfaction. Selected as the sole team member to transition from sales to customer service due to exceptional problem-solving skills.
Education
Bachelor's Degree in Commerce
Cairo University (CU)Jan 2008 - Jan 2012 - 4 yr