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Mostafa Abdelwahab Gad

It Support Specialist at Erada Microfinance

Qena, Qena, Egypt

Work Experience

  • It Support SpecialistFull Time

    Erada Microfinance

    Egypt , Qena

    • Job Details:Responsible for maintaining the Infrastructure of the office working in its best condition, the Firewall, the Systems, the Computers, and the Printers as well as in other branches. Responsible for troubleshooting Laptops and Tablets of the sales representative in other branches like Qena, Luxor, Hurghada, and Aswan.
  • IT Help Desk TechnicianFull Time

    Elhandasya

    Aug 2024 - Jul 2025 -11 months

    Egypt , Qena

    • Job Details:- Installing, configuring, and maintaining operating systems, applications, and software. - Monitoring systems, identifying issues, and resolving them promptly. - Installing and configuring new hardware components such as printers, scanners, and routers. - Updating systems and applications to the latest versions.
  • It Support SpecialistFull Time

    P&g

    Dec 2023 - Jul 2024 -7 months

    Egypt , Qena

    • Job Details:- Responsible for maintaining the Infrastructure of the office working in its best condition, the Firewall, the Systems, the Computers, and the Printers as well as in other branches. - Responsible for troubleshooting Mobiles and PDAs of the sales representative in other branches like Qena, Luxor, Hurghada, and Aswan.
  • IT TechnicianFull Time

    Technova

    Oct 2021 - Nov 2023 -2 yrs, 1 month

    Egypt , Qena

    • Job Details:- Fixing computers, Cameras, and Printers as a Technician - Helping customers with their devices issues
  • Education

    • Bachelor's Degree in Agriculture

      South Valley University (SVU)

      Jan 2018 

    Skills

    • IT Support
    • IT Service Management
    • Information Technology (IT)

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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