Basic Info

Mohamed Mohamed

5 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Call Center Team Leader at EGY DRUG

Experience Details

Call Center Team Leader

Customer Service/Support, Marketing/PR/Advertising , Sales/Retail

Manager

•Takes orders by obtaining and verifying information.
•Enters orders by transmitting information.
•Provides product/service information by answering questions; offering assistance.
•Maintains call center database by entering and verifying information; updating contact log.
•Improves quality results by recommending changes.
•Keeps equipment operational by following established procedures; reporting malfunctions.
•Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
•selling The Medicine and response about team work.


Company Details

EGY DRUG

Cairo, Egypt

More than 1000 employees

Medical Devices and Supplies, Pharmaceuticals , Government

N/A

Feb 2012 to present (5 years 2 months)
Data entrey at Allied doctors

Experience Details

Data entrey

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Allied doctors

Cairo, Egypt

51-100 employees

Medical Devices and Supplies

N/A

Aug 2011 to Feb 2012 (6 months)
Insurance agent at Metlife ALICO

Experience Details

Insurance agent

Accounting/Finance

Experienced (Non-Manager)

N/A


Company Details

Metlife ALICO (multinational)

Cairo, Egypt

More than 1000 employees

Insurance

N/A

Nov 2010 to Jan 2011 (2 months)

Education

Bachelor's Degree in Faculty of Commerce

Education Details

Bachelor's Degree

Faculty of Commerce

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el tawfekya

Egypt

2005

A / Excellent / 85 -100%

N/A

el tawfekya
2005

Certifications

Certificate details

Diploma conversation

Aug 2008

N/A

N/A

N/A

UNESCO

N/A

Training and Courses

Training/Course Details

Diploma conversation

Aug 2008

UNESCO

N/A

Training/Course Details

Employee under Training

Jul 2008

National Bank of Egypt

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingActivitesArabicBusiness DevelopmentCall Center Team LeaderCommunicatorCreativeCustomer ServiceCustomer-orientedData EntreyDiploma ConversationEmployee Under TrainingEnglishFaculty Of CommerceFinanceGovernmentHandling ProblemsHard WorkerInsuranceInsurance AgentLeaderMarketingMedical Devices And SuppliesMetlife ALICOMicrosoft OfficePharmaceuticalsPlannerReadingRetailSalesSales MangerSportsSupportTelesales Agent

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft office

Microsoft office

: Expert

: Extreme - I love it!

:

3-5 years

Handling problems

Handling problems

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Call center team leader

Call center team leader

: Expert

: Extreme - I love it!

:

3-5 years

Sales manger

Sales manger

: Expert

: Extreme - I love it!

:

3-5 years

Telesales agent

Telesales agent

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Planner, Communicator, Hard worker, Customer-oriented

Online Presence

https://www.linkedin.com/in/mohamed-amin-1002aaa3

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