Basic Info

Mohamed El Sayed

6 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Customer sevice & Quqlity control at Huawei Egypt

Experience Details

Customer sevice & Quqlity control

Quality, Customer Service/Support

Experienced (Non-Manager)

• Worked as customer care representative& quality specialist , receiving customer technical requests from more than 120 different countries, answering these requests in English & French, is responsible of the technical assistance customer environment and maintain it, carry out service satisfaction surveys and record customer comments.


Company Details

Huawei Egypt (multinational)

Giza, Egypt

More than 1000 employees

Telecommunications, Business Supplies and Equipment , Consumer Services

N/A

Jan 2015 to Jan 2014
Airport representative at Travco Company

Experience Details

Airport representative

Tourism/Travel, Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Travco Company

South Sinai, Egypt

501-1000 employees

Travel and Tourism

N/A

Jan 2012 to Jan 2013 (1 year)
Executive Director at Assoçiation du Développement de la Langue Française

Experience Details

Executive Director

Administration, Human Resources, Customer Service/Support

Manager

N/A


Company Details

Assoçiation du Développement de la Langue Française

Egypt

N/A

Education

N/A

Jan 2014 to Jan 2013
HR & Admin at Centre d etude de la langue francaise

Experience Details

HR & Admin

Administration, Human Resources

Experienced (Non-Manager)

• Worked as an administrator, human resources specialist, organizing courses and dates, supervising the educational process of the institute, and providing help to the new students.


Company Details

Centre d etude de la langue francaise (multinational)

Ismailia, Egypt

11-50 employees

Education

N/A

Jan 2011 to Jan 2012 (1 year)
French Instructor at Ministry of education

Experience Details

French Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Ministry of education

Ismailia, Egypt

More than 1000 employees

Education

N/A

Jan 2010 to Jan 2011 (1 year)
Sales representative at Canon

Experience Details

Sales representative

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Canon

Ismailia, Egypt

101-500 employees

Retail

N/A

Jan 2009 to Jan 2010 (1 year)

Education

Bachelor's Degree in faculty of eduaction

Education Details

Bachelor's Degree

faculty of eduaction

Suez Canal University, Egypt

C / Good / 65 - 75%

N/A

N/A

Suez Canal University
2005 - 2009

Certifications

DELF B1
Sep 2011

Certificate details

DELF B1

Sep 2011

N/A

N/A

N/A

N/A

DELF A1
Sep 2009

Certificate details

DELF A1

Sep 2009

N/A

N/A

N/A

N/A

Training and Courses

ICDL at armee
Mar 2011

Training/Course Details

ICDL

Mar 2011

armee

N/A

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAdminstrationAirport RepresentativeBusiness DevelopmentBusiness Supplies And EquipmentCentre D Etude De La Langue FrancaiseConsumer ServicesCustomer ServiceCustomer Sevice & Quqlity ControlDELF A1DELF B1EducationEnglishExecutive DirectorFaculty Of EduactionFlexibleFrenchFrench InstructorHR & AdminHuawei EgyptHuman ResourcesHuman ResoursesICDLInteractiveNegotiatorOrganizerQuality AssuranceQuality ControlRetailSalesSales RepresentativeSocialSupportTechnical SupportTelecommunicationsTourismTourismeTravelTravel And Tourism

Self-assesed Skills

Languages

French

French

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

ICDL

ICDL

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

technical support

technical support

: Expert

: Extreme - I love it!

:

Less than 1 year

tourisme

tourisme

: Expert

: Extreme - I love it!

:

1-3 years

Human resourses

Human resourses

: Expert

: Extreme - I love it!

:

3-5 years

Adminstration

Adminstration

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Negotiator, Organizer, Flexible / Adaptive, Social, Interactive

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