Basic Info

Mohamed Moin

12 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Operations Manager at Abu Dhabi Islamic Bank

Experience Details

Operations Manager

Administration

Manager

• Managing sales& Leasingof “Burooj Views” 39 stories building located in Al-ReemIsland, JAWAHER MOHAMED BIN ZAYED PROJECT 50 villas located in Mohamed bin zayed city- ABU DHAB ,AL QARM VILLAGE Abu Dhabi 80 standalone high end villas- ABU DHABI ,managing the common facilities, overseeing tenant handovers and ensuring the company's standards are upheld.
• Demonstrating ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
• Maintaining accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Ensuring that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
• Generating necessary legal action, documents and process in accordance with State and Company guidelines.
• Providing constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.



• Leading emergency team for community ensuring proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).
• Maintaining community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours.
• Assuring quality and quantity of market ready apartments.
• Handling the sales procedures for the Bank’s prominent project in Egypt VGK-PALM HILLS DEVELOPMENTShttp://www.palmhillsdevelopments.com/Project.aspx?Id=14 managing the common facilities, overseeing owners’ handovers and ensuring the company's standards are upheld.
• After sale & leasing service supervision to maintain the quality assurance.
• Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
• Planning weekly/daily office staff schedules and assignments.
• Administrating action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary.
• Providing support to staff to encourage team work and lead as an example in creating a harmonious environment.
• Identifying opportunities to exploit/ enhance them for the business advantages.
• Preparing weekly/ monthly statistic report showing the sales& leasing track.
• Compiling reports on customers' feedback.
• Generating business from own sources and marketing properties developed by the companies
• Feedback responsibility reporting to the Sales Director providing inputs on the customer profile studies
• Setting up appointments with buyers to assess their needs and educating customers in order to match property options with the buyers’ needs.


Company Details

Abu Dhabi Islamic Bank (multinational)

Abu Dhabi, United Arab Emirates

More than 1000 employees

Banking

N/A

Feb 2012 to present (4 years 10 months)
Senior Sales and Leasing- property management at MANAZEL REAL ESTATE

Experience Details

Senior Sales and Leasing- property management

Administration

Manager

• Official representative to the Company in all foreign event & exhibitions.
• Achieved all income and business targets set by managing individual and team performance.
• Managing sales &Leasing; of “Dunes Village” a project with Dubai Investment park http://www.dipark.com/SitePages/index.aspx&“AL REEF” community in NEW SHAHAMA ABU DHABIhttp://www.manazel-re.com/en/projects.phpmanaging the common facilities, overseeing tenant handovers and ensuring the company's standards are upheld.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested.
• Ensuring detailed snagging working is carried out prior to taking over any properties and new development
• Working closely with inter-company departments to ensure information regarding the state of readiness/availability of all managed stock is up to date and accurate to maximize occupancy levels
• Confirming all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis.
• Dealing with resident concerns and requests on timely basis to ensure resident satisfaction with management.
• Managing effective communication between clients, landlords and suppliers in order to forge strong business relationships.
• Ensure that all customer complaints are dealt with effectively and to a satisfactory conclusion
• In-conjunction with the Group Procurement Department, select, manage and control suppliers and contractors required to secure the delivery of products and services on time, to quality standard and within budget.
• Maintaining community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours.
• Ensuring that models and market ready apartments are walked daily and communicate any service related needs to maintenance.
• Ensuring that all service requests are recorded and communicated appropriately to maintenance.
• Following up the legalization and the leasing contract registration with RERA.
• Maintained and expanded business relationships with existing clients.
• Secured and managed new accounts in line with the monthly sales target provided.
• Provide MIS report on weekly / monthly basis to keep track of sales.
• Ensuring that all Head Office HR Policies and Procedures are being adhered to and practiced at the workplace.


Company Details

MANAZEL REAL ESTATE

Abu Dhabi, United Arab Emirates

More than 1000 employees

Real Estate/Property Management

N/A

May 2010 to Jan 2012 (1 year 8 months)
Property Sales Consultant at LLJ PROPERTY

Experience Details

Property Sales Consultant

Administration

Experienced (Non-Manager)

• Official representative to the Company in all foreign event & exhibitions.
• Achieved all income and business targets set by managing individual and team performance
• Completing and closing the leases for the tenants
• Property viewing
• Following up customer calls, emails
• Feedback responsibility reporting to the sales manager providing inputs on the customer profile studies
• Liaising with SOROUH PROPERTIES handling the leasing and the sales properties’ transfers


Company Details

LLJ PROPERTY

Abu Dhabi, United Arab Emirates

101-500 employees

Real Estate/Property Management

N/A

Apr 2008 to Apr 2010 (2 years)
Sales Executive at AL FUTTAIM GROUP

Experience Details

Sales Executive

Sales/Retail

Experienced (Non-Manager)

• Applied communication and negotiation skills to attract different clients
• Involved in post sales customer relationship management collecting customer suggestions, complaints and needs, ensuring their satisfaction
• Feedback responsibility reporting to the retail sales manager providing inputs on the customer profile studies
• Merchandising responsibility by entering the requisition of the required brands sold coordinating with the warehouse checking stocks against delivery orders
• Maintaining the application of the standard operating procedures
• Monitoring the achievement of the monthly target and the incentives formulas
• Documentation responsibility preparing the cash memos entering, duty rosters and staff HR formalities.


Company Details

AL FUTTAIM GROUP (multinational)

Dubai, United Arab Emirates

More than 1000 employees

Retail

N/A

May 2006 to Mar 2008 (1 year 10 months)
Operations Manager at Lozan Fashion

Experience Details

Operations Manager

Administration

Manager

• Managing the sales, storage and shipment department overall production, in addition to HR operational processes in the company
• Solely responsible for staff recruitment, evaluation and interviews
• Organizing the human resources needs and structure implemented in coordination with temporary staff and preparing salary reviews as well as conducting staff evaluation, training programs and establishing wage incentives
• Full responsibility for all company benefits, including health care policies, insurance, medical plans, bonuses, attendance awards, and special awards
• Developed a time keeping labor cost system used by cost controllers to maintain construction performance and schedule within budget
• Direct and coordinate activities of projects through delegated subordinates
• Estimating production costs and Scheduling work flow
• Directing fashions lines, style trends and use of accessories and supervise overall production activities
• Leading the exporting operation for company products abroad
• Monitoring union-management relations
• Hardware maintenance administration.


Company Details

Lozan Fashion

Alexandria, Egypt

101-500 employees

Textile and Clothing

N/A

May 2004 to Sep 2005 (1 year 4 months)

Education

Bachelor in Languages and Simultaneous interpretations in Languages and Simultaneous interpretation

Education Details

Bachelor in Languages and Simultaneous interpretations

Languages and Simultaneous interpretation

mokattam academy for modern sciences, Egypt

B / Very Good / 75 - 85%

N/A

N/A

mokattam academy for modern sciences
1999 - 2002
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Victoria College

Egypt

1998

B / Very Good / 75 - 85%

N/A

Victoria College
1998

Certifications

MBA
Dec 2015

Certificate details

MBA

Dec 2015

N/A

N/A

N/A

wollonging university

Master of business admin.

Training and Courses

Training/Course Details

Customer care

Sep 2007

Alfuttaim training centre

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AL FUTTAIM GROUPAbu Dhabi Islamic BankAdministrationAnalyticalArabicBankingBusiness DevelopmentCustomer CareEnglishInitiativeInnovativeLanguages And Simultaneous InterpretationLeaderMBAMS OfficeOperations ManagerOracle DeveloperOrganizerProperty ManagementProperty Sales ConsultantReal EstateRetailSAPSalesSales ExecutiveSenior Sales And Leasing- Property ManagementTextile And Clothing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

MS office

MS office

: Expert

: Extreme - I love it!

:

More than 7 years

SAP

SAP

: Expert

: Extreme - I love it!

:

1-3 years

Oracle developer

Oracle developer

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Real Estate

Real Estate

: Expert

: Extreme - I love it!

:

More than 7 years

sales

sales

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Leader, Initiative, Organizer, Innovative

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