Basic Info

Mohammed Shams El Din

More than 15 years

Alexandria, Egypt

High School

Experienced

Work Experience

Travel Consulting at Al Mosafer

Experience Details

Travel Consulting

Tourism/Travel

Manager

N/A


Company Details

Al Mosafer

cairo, El Salvador

N/A

Travel and Tourism

N/A

Apr 2017 to present (3 months)
Sales and Marketing executive at 1 DMA

Experience Details

Sales and Marketing executive

Marketing/PR/Advertising

Experienced (Non-Manager)

N/A


Company Details

1 DMA

Cairo, Egypt

N/A

Marketing and Advertising

N/A

Feb 2017 to Apr 2017 (2 months)
Customer Service Representative at Vodafone Ireland

Experience Details

Customer Service Representative

Customer Service/Support, Quality

Experienced (Non-Manager)

N/A


Company Details

Vodafone Ireland

6th of October, Egypt

More than 1000 employees

Consulting Services, Financial Services

N/A

Sep 2016 to Jan 2017 (4 months)
Technical Support at HTC UK

Experience Details

Technical Support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

HTC UK

6th of October, Egypt

N/A

Telecommunications

N/A

Mar 2016 to Sep 2016 (6 months)
Technical Support at Vodafone UK

Experience Details

Technical Support

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK

Egypt

N/A

Telecommunications

N/A

Jan 2015 to Feb 2016 (1 year 1 month)
Customer Service Representative at Stream Global Services

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Stream Global Services

Egypt

N/A

Consumer Services

N/A

May 2013 to Dec 2014 (1 year 7 months)
Customer Service Representative at Sutherland Global Services

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sutherland Global Services

Egypt

More than 1000 employees

Consumer Services

N/A

Mar 2012 to Mar 2013 (1 year)
Front Office Supervisor at Hilton Waterfalls

Experience Details

Front Office Supervisor

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Hilton Waterfalls

Sharm el-Sheikh, Egypt

N/A

Travel and Tourism

N/A

Jan 2009 to Jan 2010 (1 year)
Receptionist at The Desert Rose Resort

Experience Details

Receptionist

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

The Desert Rose Resort

Hurghada, Egypt

N/A

Travel and Tourism

N/A

Apr 2006 to Nov 2008 (2 years 7 months)
Receptionist at Concorde El Salam

Experience Details

Receptionist

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Concorde El Salam

Sharm el-Sheikh, Egypt

N/A

Travel and Tourism

N/A

Feb 2005 to Feb 2006 (1 year)
Telephone Operator at Concorde El Salam

Experience Details

Telephone Operator

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Concorde El Salam

Sharm el-Sheikh, Egypt

N/A

Travel and Tourism

N/A

Jan 2004 to Jan 2005 (1 year)
Order Taker / Housekeeping Department at Concorde El Salam

Experience Details

Order Taker / Housekeeping Department

Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Concorde El Salam

Sharm el-Sheikh, Egypt

N/A

Travel and Tourism

N/A

Dec 2002 to Dec 2003 (1 year)

Education

Technical Diploma in Electric Department

Education Details

Technical Diploma

Electric Department

Don Bosco institute, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Don Bosco institute
1997 - 2001
High School - Other

High School Details

Other

Don Bosco institute

Egypt

2001

A / Excellent / 85 -100%

N/A

Don Bosco institute
2001

Certifications

Ticketing
Mar 2011

Certificate details

Ticketing

Mar 2011

N/A

N/A

N/A

N/A

Photoshop
Aug 2008

Certificate details

Photoshop

Aug 2008

N/A

N/A

N/A

N/A

Electronics
Jan 2001

Certificate details

Electronics

Jan 2001

N/A

N/A

N/A

N/A

Motors Collect
Aug 1999

Certificate details

Motors Collect

Aug 1999

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

How To Handle Guest Complain

Jan 2002

Concorde El Salaam Hotels

N/A

Training/Course Details

Soft Skills

Jan 2012

Sutherland Global Services, Stream Global Services, Vodafone

N/A

This profile is fresh!
Last update 15 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicConsulting ServicesConsumer ServicesCustomer ServiceCustomer Service RepresentativeElectric DepartmentElectronicsEnglishFinancial ServicesFront Office SupervisorHard WorkerHotels ReservationHow To Handle Guest ComplainITInnovativeItalianMarketingMarketing And AdvertisingMobile PhonesMobile Phones Technical SupportMotors CollectMusicOrder Taker / Housekeeping DepartmentOrganizerPhotoshopPlannerPresenterQuality AssuranceQuality ControlReceptionistRussianSales And Marketing ExecutiveSoft SkillsSoftware DevelopmentSupportTechnical SupportTechnologyTelecommunicationsTelephone OperatorTicketingTourismTravelTravel And TourismTravel Consulting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Italian

Italian

: Advanced

: Advanced

: Advanced

: Advanced

Russian

Russian

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Mobile Phones

Mobile Phones

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Travel Consulting

Travel Consulting

: Expert

: Extreme - I love it!

:

3-5 years

Mobile Phones Technical Support

Mobile Phones Technical Support

: Expert

: Extreme - I love it!

:

5-7 years

Hotels Reservation

Hotels Reservation

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Hard worker, Presenter, Organizer, Innovative

Online Presence

www.LinkedIn.com/in/forsakenshamswww.Facebook.com/forsakenshams

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