Basic Info

Mohsen Ali

5 years

Cairo Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Account Advisor at Raya Contact center

Experience Details

Account Advisor

IT/Software Development

Entry Level

Handling customers’ calls following agreed scripts and processes to guarantee consistency and meeting of global requirements and standards.
----------------------------------------------------------------------------------------------------------Get customer's problems solved, problems could be technical problems with ADSL, WEB TV or land line.
----------------------------------------------------------------------------------------------------------


Company Details

Raya Contact center (multinational)

Cairo, Egypt

More than 1000 employees

Information Technology Services

http://www.rayacorp.com/

Mar 2015 to Nov 2015 (8 months)
English Teacher at EL-Kabany language schools

Experience Details

English Teacher

Experienced (Non-Manager)

N/A


Company Details

EL-Kabany language schools

South sinai, Egypt

11-50 employees

Education

http://www.kabanyls.com/downloads/word_of_the_owner.pdf

Mar 2009 to Jul 2009 (4 months)
Agronomist at EL-Roda Farm

Experience Details

Agronomist

Experienced (Non-Manager)

N/A


Company Details

EL-Roda Farm

El-Behaira, Egypt

More than 1000 employees

Agriculture/Fishing/Farming

http://www.elroda.com/

May 2008 to Jan 2009 (8 months)

Education

B.Cs in IT

Education Details

B.Cs

IT

Egyptian E-Learning University, Egypt

B / Very Good / 75 - 85%

Software Engineering. Programming Languages. Mathematics. Computer Networking.

Comprehensive Software Engineering and testing courses.

Egyptian E-Learning University
2011 - 2014
B. Agr. Sc in Economics

Education Details

B. Agr. Sc

Economics

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2000 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Heliopolis military secondary School

Egypt

2000

C / Good / 65 - 75%

N/A

Heliopolis military secondary School
2000

Certifications

BBSA
May 2009

Certificate details

BBSA

May 2009

N/A

N/A

N/A

Berlitz

N/A

Training and Courses

Training/Course Details

Postgraduate Training Program: (9-Month Professional Diploma)

Apr 2015

Information technology institute: (ITI)

1-Introduction to SQL Server Programming. 2- JavaScript & Dynamic HTML & Advanced JavaScript. 3- XML Fundamentals. 4- Visual C# .Net Using Framework4.5. 5- ASP.NET. 6- JavaScript & AJAX & JQuery. 7- XML web Services and WCF. 8 - Windows Workflow Foundation. 9- Microsoft Share Point Server. 10- Agile Software Development Methodologies. 11- Object Oriented Analysis & Design using UML & Unit Testing. 12- Business Intelligence. 13- Data Mining Concepts. 14- Effective Communication Skills. 15- Effective Presentation Skills Interviewing Skills. 16- Creative Thinking. 17- Time and Stress Management. 18- Leadership and Motivation. 19- Team Building.

Training/Course Details

Quality management

Jan 2010

Arab Academy for Science, Technology & Maritime Transport

N/A

Training/Course Details

Future Generation foundation -FGF

May 2010

Basic Business Skills acquisition

N/A

Training/Course Details

Advanced English

May 2009

Berlitz

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AJAXAccount AdvisorAdvanced EnglishAgricultureAgronomistArabicBBSAC#C/C++CreativeEconomicsEducationEnglishEnglish TeacherFarmingFishingFrenchFuture Generation Foundation -FGFITImage ProcessingInformation Technology ServicesJQueryJava SEJavaScriptJmeterLeaderMicrosoft OfficeMicrosoft SQL ServerPlannerPostgraduate Training Program: (9-Month Professional Diploma)Quality ManagementRaya Contact CenterRussianSelenium Web DriverSharePointSoftware DevelopmentSoftware EngineeringSoftware TestingSportsSupportiveTeam Player

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Russian

Russian

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Java SE

Java SE

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Software Engineering

Software Engineering

: Advanced

: Extreme - I love it!

:

Less than 1 year

Jmeter

Jmeter

: Intermediate

: High

:

1-3 years

Image Processing

Image Processing

: Intermediate

: Medium

:

Less than 1 year

Software Testing

Software Testing

: Intermediate

: Medium

:

Less than 1 year

Selenium web driver

Selenium web driver

: Intermediate

: Medium

:

1-3 years

Microsoft SQL Server

Microsoft SQL Server

: Beginner

: Medium

:

Less than 1 year

javaScript

javaScript

: Beginner

: Medium

:

Less than 1 year

jQuery

jQuery

: Beginner

: Medium

:

Less than 1 year

C/C++

C/C++

: Beginner

: Medium

:

Less than 1 year

SharePoint

SharePoint

: Beginner

: Medium

:

Less than 1 year

AJAX

AJAX

: Beginner

: Medium

:

Less than 1 year

C#

C#

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Software Testing

Software Testing

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Planner, Creative, Team Player, Supportive

Online Presence

https://www.linkedin.com/in/mohsenali1https://www.facebook.com/profile.php?id=100006963979281

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