Basic Info

Mohannad El Khouly

More than 15 years

Cairo Governorate, Egypt

Master's Degree

Experienced

Work Experience

Executive Account & Marketing Manager at Education for Programming & Training

Experience Details

Executive Account & Marketing Manager

Sales/Retail

Experienced (Non-Manager)

• Participate in expanding company portfolio by Initiating new deals with existing/new customers
• Responsible for achieving the annual sales target of 120K$ annually
• Develop the sales plan on quarterly basis to achieve the overall annual target
• Ensure that agreed services in concerned accounts are delivered as per agreed deals with customers
• Aligning and executing Marketing plans through social media
• Revamping company website and ensuring updated are reflected timely
• Aligning Sales plans and meeting target
• Providing product consultation as per customers’ needs
• Ensure deals finalization and returns


Company Details

Education for Programming & Training

Cairo, Egypt

51-100 employees

Information Technology Services

N/A

Nov 2015 to Jun 2016 (7 months)
Training Consultant at Education for Employment (EFE - Egypt)

Experience Details

Training Consultant

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Delivered a total of 600+ training hours in multiple training sessions
• Enhancing training materials to enable the Development of young professionals
• Mentoring General Skills of young professionals continuation of the delivered courses
• Orienting and Developing Entrepreneurship skills and providing awareness
• Train the trainer for the Microsoft Entrepreneurship Program for undergrads
• Preparing professionals for Interviews by hammering on the interviews main pillars and methodologies
• Assessing the individual needs of the young professionals to help them in developing the needed skills
• Improving Communication Skills, Email Etiquette and Facilitation Techniques to enable participants to deliver the Microsoft Entrepreneurship Program efficiently


Company Details

Education for Employment (EFE - Egypt)

Cairo, Egypt

11-50 employees

Education

N/A

Feb 2014 to Nov 2015 (1 year 9 months)
Commercial & Technical Roaming Specialist at Mobinil

Experience Details

Commercial & Technical Roaming Specialist

Business Development

Experienced (Non-Manager)

• Responsible for all business aspects between roaming partners and Mobinil
• Responsible for all business aspects for the major 5 roaming operators in Europe contributing with 80%+of roaming revenue
• Maintaining and developing strategic partnership with top roaming partners
• Forecasting roaming budget and associated costs on a year to year basis
• Communicating with roaming partners to manage contracts and agreements
• Preparing and Executing marketing activities regarding Roaming deals, in cooperation with marketing segment leaders
• Implementation of wholesale and retail negotiations regarding new/existing deals with roaming partners.
• Ensure cost efficient deals by monitoring costs and revenues and maximize revenue where possible.
• Meeting Roaming targets as per set annual plan
• Perform ad-hoc analysis regarding the European region
• Conducting regular analysis on existing deals performance and propose new areas to develop
• Performing roaming testing with new and old mobile operators, as a pre essential step to launch the services with minimal errors.
• Acting as a liaison person between Roaming Hubs and the technical team.
• Launching 360 services (voice, data, 3G, prepaid……..) in 160 countries, in cooperation with other countries operators ensuring all technical aspects are met


Company Details

Mobinil (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Mar 2009 to Dec 2013 (4 years 9 months)
HR Training specailist at Mobinil

Experience Details

HR Training specailist

Human Resources

Experienced (Non-Manager)

• Implement and monitor training development plans for the Technical and IT departments
• Develop training needs analysis for the technology department covering 50+ employees to reflect all technical skills needed helping the company achieve annual business plans.
• Ensure cost efficiency in vendor selection process
• Process all financials invoices with the finance department,
• Monitor training spending to ensure alignment with set annual plan
• Implementing all logistics and administrative work concerning the training programs locally/overseas.
• Preparing and organizing special training courses required to implement specific technical projects
• Ensure training sessions evaluations are scoring the targeted scores, to identify actions needed to enhance evaluation scores
• Ensure individuals are receiving the needed training courses as per set learning tracks to help them in their career growth
• Align with procurement team on selected supplier/vendor to ensure compliance with policies
• Design and update the training evaluation forms.
• Managed new projects technical training rollout.


Company Details

Mobinil (multinational)

Cairo, Egypt

N/A

Telecommunications

N/A

Jul 2006 to Mar 2009 (2 years 8 months)
IT helpdesk at Mobinil

Experience Details

IT helpdesk

IT/Software Development

Experienced (Non-Manager)

• Providing technical support to Mobinil end user for both MS and Mobinil applications.
• Installing software updates.
• Rebuilding user’s pc in case of operating system crash.
• Follow-up any hardware problems with the suppliers for
• Advising users how to avoid application problems.


Company Details

Mobinil (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Jul 2001 to Jun 2006 (4 years 11 months)
Customer service representative at Mobinil

Experience Details

Customer service representative

Customer Service/Support

Entry Level

• Selling Mobinil products and services over phone.
• Answering customers calls, solving their complaints and satisfying their requests.
• Follow-up the customers' bills and payments.


Company Details

Mobinil (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Oct 1998 to Jun 2001 (2 years 8 months)

Achievements


• Trained and mentored 120 young professionals with successful results


• Maximizing roaming services up to 360 services during years 2010 - 2013
• Responsible for initiating newly untapped roaming services in countries like Greenland, Iran, Caribbean islands and Brazil
• Revamp of the Roaming section within the Mobinil Website.


• Trained all personnel involved in the rollout of 3G technology during years 2007 - 2008


Education

MBA in Marketing

Education Details

MBA

Marketing, Strategic Management, International Business

The German University in Cairo, Egypt

A / Excellent / 85 -100%

Marketing, Economic, Ecommerce,International businees, Strategic management

Thesis Topic: Consumer Attitudes towards Mobile Marketing: An Empirical study of Egyptian Consumers;

The German University in Cairo
2004 - 2010
Bachelor of Commerce in Accounting

Education Details

Bachelor of Commerce

Accounting

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
1994 - 1998
High School - IGCSE

High School Details

IGCSE

Manor House School

Egypt

1994

C / Good / 65 - 75%

N/A

Manor House School
1994

Training and Courses

Training/Course Details

Problem Solving & Decision Making ava, Marketing, Quality Control

Jun 2009

logic

Training/Course Details

• Roaming training

Jul 2010

MACH

N/A

Training/Course Details

Facilitation course

Mar 2014

Education For Employment

N/A

Training/Course Details

De Bono lateral thinking

Aug 2009

logic

N/A

Training/Course Details

T.O.T

Aug 2015

Education For Employment

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveArabicBusinessBusiness DevelopmentBusiness-orientedCommercial & Technical Roaming SpecialistCustomer ServiceCustomer Service RepresentativeDe Bono Lateral ThinkingEducationEnglishExecutive Account & Marketing ManagerFacilitation CourseFlexibleHR Training SpecailistHard WorkerHikingHuman ResourcesITIT HelpdeskInformation Technology ServicesInternational BusinessInternetMBAMarketingMicrosoft ExcelMicrosoft PowerPointMobinilPartyingPhotographyPlaying DartsProblem SolverProblem Solving & Decision Making Ava, Marketing, Quality ControlReadingRetailRoamingSalesSoftware DevelopmentStrategic ManagementSupportT.O.TTeam PlayerTelecommunicationsTrainingTraining ConsultantWatching MMAWatching Soccer Roaming Training

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Advanced

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

5-7 years

Fields of Expertise

roaming

roaming

: Expert

: Extreme - I love it!

:

5-7 years

training

training

: Expert

: Extreme - I love it!

:

3-5 years

Business

Business

: Intermediate

: High

:

1-3 years

Key Skills

Business-oriented, Hard worker, Problem Solver, Flexible / Adaptive, Team Player

Online Presence

http://eg.linkedin.com/pub/mohannad-elkhouly-mba/b/324/6/@mkholy2010

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