Basic Info

Mohammed Elewa

2 years

Cairo, Egypt

High School

Entry level

Work Experience

Customer service agent at Teleperformance

Experience Details

Customer service agent

Customer Service/Support

Entry Level

Billing and technical support agent


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring

N/A

Jun 2017 to Dec 2017 (6 months)
Call center agent at Vodafone UK

Experience Details

Call center agent

Tourism/Travel, Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More then 1000 employees

Travel and Tourism, Consumer Services

N/A

Jun 2015 to Aug 2015 (2 months)
Representative at Eyres tours

Experience Details

Representative

Tourism/Travel

Student

N/A


Company Details

Eyres tours

Cairo, Egypt

1-10 employees

Travel and Tourism

N/A

Jun 2013 to Sep 2013 (3 months)
Representative at Al helal tours

Experience Details

Representative

Tourism/Travel

Student

N/A


Company Details

Al helal tours

Cairo, Egypt

1-10 employees

Travel and Tourism

N/A

Jun 2010 to Jun 2012 (2 years)

Education

Bachelor's Degree in Simultaneous interpretation

Education Details

Bachelor's Degree

Simultaneous interpretation , Linguistics, Literature

Al Azhar University, Egypt

Not specified

N/A

N/A

Al Azhar University
2015 - 2020 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al azhar integrated school

Egypt

2014

A / Excellent / 85 -100%

N/A

Al azhar integrated school
2014

Training and Courses

Training/Course Details

General English

May 2016

British council

Pre advanced level 4

Training/Course Details

German language

Jun 2017

ÄDK

German B1.

Jobseeker photo

Verified Badges

Verified skills from trusted partners. Awarded badges are strong signal of high potential in certain skills.

Profile Skills and Keywords

AdaptiveArabicCall Center AgentConsumer ServicesCustomer ServiceCustomer Service AgentEnglishFlexibleGeneral EnglishGermanGerman LanguageHard WorkerLinguisticsLiteratureMicrosoft OfficeMicrosoft PowerPointOffshoringOutsourcingPersistentProblem SolverReligious TourismRepresentativeSimultaneous InterpretationSubtitle EditSupportTeam PlayerTeleperformanceThunderbirdTourismTranslationTravelTravel And TourismVodafone UK

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Thunderbird

Thunderbird

: Expert

: Medium

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Beginner

: Medium

:

Less than 1 year

Subtitle edit

Subtitle edit

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Religious tourism

Religious tourism

: Intermediate

: High

:

1-3 years

Customer service

Customer service

: Intermediate

: Medium

:

Less than 1 year

Translation

Translation

: Beginner

: High

:

Less than 1 year

Key Skills

Hard worker, Problem Solver, Flexible / Adaptive, Persistent, Team Player

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