Basic Info

Mohammed Manzour

5 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Retail Sector & Customer Care Representative at Vodafone Egypt

Experience Details

Retail Sector & Customer Care Representative

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Vodafone Egypt

Fayoum, Egypt

More than 1000 employees

Consumer Services , Retail

N/A

May 2017 to present (3 months)
Customer Care Representative at Orange

Experience Details

Customer Care Representative

Customer Service/Support

Entry Level

• Agent In 110 Prepaid Call Canter
• Assist In Development Team
• Complaint Handling Specialist
• DSL Installation Team (Back Office)


Company Details

Orange (multinational)

Cairo, Egypt

More than 1000 employees

Retail, Consumer Services

https://www.facebook.com/Mohammed.Khaled.Manzour

Nov 2012 to Apr 2017 (4 years 5 months)
Accountant & Salasperson at Farouk Medical Company

Experience Details

Accountant & Salasperson

Sales/Retail, Accounting/Finance, Marketing/PR/Advertising

Entry Level

• Doing all accounting tasks from recording journal entries and posting on the GL.
• Inventory control and record weekly needs of the company.


Company Details

Farouk Medical Company (multinational)

Fayoum, Egypt

1-10 employees

Medical Devices and Supplies

https://www.facebook.com/Mohammed.Khaled.Manzour

Jan 2010 to Jan 2011 (1 year)
Customer service, Administrative and Financial Affairs, Collection and credit (intern) at Banque Misr

Experience Details

Customer service, Administrative and Financial Affairs, Collection and credit (intern)

Banking

Student

• Assist customers effectively by solving customer problems and dispute.
• Provide customer additional information or explains services.
• Analyzes transactions, corrects records, and adjusts errors.
• Following up on the customer, whose query had solved.
• Make the customer extremely comfortable so that they can tell of their problem.
• Further developed my communication, teamwork, and relationship building abilities.
• Review and Classification customer account statements.


Company Details

Banque Misr

Fayoum, Egypt

More then 1000 employees

Accounting and Auditing Services, Banking, Consumer Services

N/A

Jul 2010 to Sep 2010 (2 months)

Achievements


• Agent In 110 Prepaid Call Center
• Development Team " Assist On Floor "
• Assist On Hunt


• Doing all accounting tasks from recording journal entries and posting on the GL.
• Inventory control and record weekly needs of the company.



• Assist customers effectively by solving customer problems and dispute.
• Provide customer additional information or explains services.
• Analyzes transactions, corrects records, and adjusts errors.
• Following up on the customer, whose query had solved.
• Make the customer extremely comfortable so that they can tell of their problem.
• Further developed my communication, teamwork, and relationship building abilities.
• Review and Classification customer account statements.


Player Handball

Education

Faculty Of Commerce ( Accountant ) in Accountant

Education Details

Faculty Of Commerce ( Accountant )

Accountant

Beni-Sueif University, Egypt

C / Good / 65 - 75%

N/A

N/A

Beni-Sueif University
2008 - 2012
High School - Other

High School Details

Other

Gamal Abdel Nasser School Secondary Boys Military - El-Fayoum City

Egypt

2008

C / Good / 65 - 75%

High School, Scientific Mathematics

Gamal Abdel Nasser School Secondary Boys Military - El-Fayoum City
2008

Certifications

Certificate details

International Electronic Accounting

Sep 2012

N/A

N/A

N/A

VAN HOLLAND UNIVERSITY

Studied manual accounting, Accounting Excel, Peach-tree, Quick-books, Dace-easy And One-Write-plus.

Certificate details

INTERNATIONAL COMPUTER DRIVING LICENCE

Oct 2012

N/A

N/A

N/A

Cairo University

* Concepts of Information and Communication Technology (ICT)
* Using the Computer and Managing Files
* Word Processing
* Spreadsheets
* Using Databases
* Presentation
* Web Browsing and Communication

Training and Courses

Training/Course Details

Customer service, Administrative and Financial Affairs, Collection and credit

Sep 2010

Banque Misr

• Assist customers effectively by solving customer problems and dispute. • Provide customer additional information or explains services. • Analyzes transactions, corrects records, and adjusts errors. • Following up on the customer, whose query had solved. • Make the customer extremely comfortable so that they can tell of their problem. • Further developed my communication, teamwork, and relationship building abilities. • Review and Classification customer account statements.

Training/Course Details

International Electronic Accounting

Sep 2012

VAN HOLLAND UNIVERSITY

Studied manual accounting, Accounting Excel, Peach-tree, Quick-books, Dace-easy And One-Write-plus.

Training/Course Details

INTERNATIONAL COMPUTER DRIVING LICENCE

Oct 2012

Cairo University

* Concepts of Information and Communication Technology (ICT) * Using the Computer and Managing Files * Word Processing * Spreadsheets * Using Databases * Presentation * Web Browsing and Communication

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountantAccountant & Salas OutdoorAccountant & SalaspersonAccountingAccounting And Auditing ServicesAnalyticalArabicBankingBusiness DevelopmentBusiness-orientedCatsConsumer ServicesCustomer Care RepresentativeCustomer ServiceCustomer Service, Administrative And Financial Affairs, Collection And CreditCustomer-orientedDace EasyEnglishFarouk Medical CompanyFinanceHandballINTERNATIONAL COMPUTER DRIVING LICENCEInsuranceInternational Electronic AccountingMarketingMedical Devices And SuppliesMichael JacksonMicrosoft AccessMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMohammad Is The Messenger Of GodMy Family & My FriendsOne-WritePlusOrangePeachtreeQuickBooksQuranRetailRetail Sector & Customer Care RepresentativeSalesSupportSupportiveTeam PlayerThe Late President Mohammed Anwar Sadat

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

1-3 years

Peachtree

Peachtree

: Expert

: Extreme - I love it!

:

Less than 1 year

QuickBooks

QuickBooks

: Expert

: Extreme - I love it!

:

Less than 1 year

Dace Easy

Dace Easy

: Expert

: Extreme - I love it!

:

Less than 1 year

One-WritePlus

One-WritePlus

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Access

Microsoft Access

: Expert

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service, Administrative and Financial Affairs, Collection and Credit

Customer Service, Administrative and Financial Affairs, Collection and Credit

: Expert

: Extreme - I love it!

:

Less than 1 year

Accountant & Salas Outdoor

Accountant & Salas Outdoor

: Expert

: Extreme - I love it!

:

1-3 years

Customer Care Representative

Customer Care Representative

: Expert

: Extreme - I love it!

:

1-3 years

International Electronic Accounting

International Electronic Accounting

: Expert

: Extreme - I love it!

:

Less than 1 year

INTERNATIONAL COMPUTER DRIVING LICENCE

INTERNATIONAL COMPUTER DRIVING LICENCE

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Business-oriented, Customer-oriented, Team Player, Supportive

Online Presence

Https://eg.linkedin.com/pub/mohammed-khaled-manzour/70/9b3/968/https://www.facebook.com/Mohammed.Khaled.Manzourhttps://twitter.com/MoodyManzourhttps://www.facebook.com/pages/Ҳҳ-MдйzØùя-ŁøVяŞ-Ҳҳ/130763193614736?ref=hl

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