
MOHAMED Ibrahim BAIOUMY
It Operations Manager
Hadayek Alahram, Giza, EgyptWork Experience
It Operations ManagerFull Time
Al-Khaleeej Computers & Electronic Systems
Aug 2017 - Dec 2024 -7 yrs, 4 months
Saudi Arabia , Riyadh
- Job Details:• Contributed in Building Solution Architecture for “24 hospitals CloudCare project” to migrate (24) hospitals around all KSA from On-Premise based environment to cloud-based environment with a collaboration of Saudi Ministry of Health and STCS for cloud hosting. The project was with four-phases. • Oversee the daily operations of the IT Operations to ensure the functionality, availability, and security IT systems, data, backups, and communications; troubleshoot and remediate issues that arise. • Coordinate internal and external resources, timetables, and the reporting to project stakeholders. • Develop department policies, process and procedures documentation and provide internal training to department and impacted end users. • Align IT infrastructure with current and future business requirements and strategic goals. • Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies. • Manage IT department services and prepare management reports of department activities, tasks, and operational metrics. • Ensure compliance of department and organizational polices. • Manage IT vendors and service level agreements. Increased application performance by 30% by implementing a new configuration inside IIS for Pools and applications.
Senior IT Systems AdministratorFull Time
Atheeb Intergraph Saudi Company
Apr 2011 - Jun 2017 -6 yrs, 2 months
Saudi Arabia , Riyadh
- Job Details: Contributed in Building Solution Architecture for a project (Implementing Atheeb Archiving System in all Of Riyadh Sub municipalities). The archiving system is to store all archived documents from all planning departments spreads across Riyadh region in a centralize place in Riyadh Municipality. Oversaw data Center implementation including active and passive components while providing oversight on day-to-day technical support issues and implement network security measures in order to protect data.
Senior IT Systems AdministratorFull Time
Itjar Trading Co
Feb 2010 - Jan 2011 -11 months
Saudi Arabia , Riyadh
- Job Details:• responsible for planning, making decisions about infrastructure Information Systems and delineating responsibility for the completion of organizations' specific information technology (IT) goals.
System AdministratorFull Time
Telecom Egypt
Jan 2009 - Jan 2010 -1 yr
Egypt , Giza
- Job Details:• Using Oracle (9i) Developer / Designer for database Applications. • Administrating, managing and mapping the database objects to visualized objects using TOAD which is a simple Developer oriented interface. • Using UNIX to run Patches related to FRAUD SYSTEM.
Education
Bachelor's Degree in Project Management
Shoubra Faculty Of engineeringJan 2003
Achievements
Saudi Ministry of Health “24 hospitals CloudCare project” Saudi Ministry of Health “24 hospitals CloudCare project” Aug 2017 - Jul 2023Aug 2017 - Jul 2023 Associated with Al-Khaleeej Computers & Electronic SystemsAssociated with Al-Khaleeej Computers & Electronic Systems • Support for Creating and managing Host with STC Cloud Environment. • Contributed to defining policies and procedures including, server consolidation, disaster recovery, enterprise backups, and provide capacity-planning, performance and exceptional problem-solving, general systems health reports. • Contributed to define all requirements for all (24) hospitals to migrate from On-Prem Environment to Cloud Environment. • Simultaneously supporting teams with over 80 members at 24 sites for O/S. • Updated with Monitored system and network activity to quickly detect any problems related to system security, performance, or system failures in a timely fashion and meet SLA agreements. • Implemented all phases from design
Skills
Languages
English
Intermediate