profile-img

MOHAMED Ibrahim BAIOUMY

It Operations Manager

Hadayek Alahram, Giza, Egypt

Work Experience

  • It Operations ManagerFull Time

    Al-Khaleeej Computers & Electronic Systems

    Aug 2017 - Dec 2024 -7 yrs, 4 months

    Saudi Arabia , Riyadh

    • Job Details:• Contributed in Building Solution Architecture for “24 hospitals CloudCare project” to migrate (24) hospitals around all KSA from On-Premise based environment to cloud-based environment with a collaboration of Saudi Ministry of Health and STCS for cloud hosting. The project was with four-phases. • Oversee the daily operations of the IT Operations to ensure the functionality, availability, and security IT systems, data, backups, and communications; troubleshoot and remediate issues that arise. • Coordinate internal and external resources, timetables, and the reporting to project stakeholders. • Develop department policies, process and procedures documentation and provide internal training to department and impacted end users. • Align IT infrastructure with current and future business requirements and strategic goals. • Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies. • Manage IT department services and prepare management reports of department activities, tasks, and operational metrics. • Ensure compliance of department and organizational polices. • Manage IT vendors and service level agreements.  Increased application performance by 30% by implementing a new configuration inside IIS for Pools and applications.
  • Senior IT Systems AdministratorFull Time

    Atheeb Intergraph Saudi Company

    Apr 2011 - Jun 2017 -6 yrs, 2 months

    Saudi Arabia , Riyadh

    • Job Details: Contributed in Building Solution Architecture for a project (Implementing Atheeb Archiving System in all Of Riyadh Sub municipalities). The archiving system is to store all archived documents from all planning departments spreads across Riyadh region in a centralize place in Riyadh Municipality.  Oversaw data Center implementation including active and passive components while providing oversight on day-to-day technical support issues and implement network security measures in order to protect data.
  • Senior IT Systems AdministratorFull Time

    Itjar Trading Co

    Feb 2010 - Jan 2011 -11 months

    Saudi Arabia , Riyadh

    • Job Details:• responsible for planning, making decisions about infrastructure Information Systems and delineating responsibility for the completion of organizations' specific information technology (IT) goals.
  • System AdministratorFull Time

    Telecom Egypt

    Jan 2009 - Jan 2010 -1 yr

    Egypt , Giza

    • Job Details:• Using Oracle (9i) Developer / Designer for database Applications. • Administrating, managing and mapping the database objects to visualized objects using TOAD which is a simple Developer oriented interface. • Using UNIX to run Patches related to FRAUD SYSTEM.
  • Education

    • Bachelor's Degree in Project Management

      Shoubra Faculty Of engineering

      Jan 2003 

    Achievements

     Saudi Ministry of Health “24 hospitals CloudCare project” Saudi Ministry of Health “24 hospitals CloudCare project” Aug 2017 - Jul 2023Aug 2017 - Jul 2023 Associated with Al-Khaleeej Computers & Electronic SystemsAssociated with Al-Khaleeej Computers & Electronic Systems • Support for Creating and managing Host with STC Cloud Environment. • Contributed to defining policies and procedures including, server consolidation, disaster recovery, enterprise backups, and provide capacity-planning, performance and exceptional problem-solving, general systems health reports. • Contributed to define all requirements for all (24) hospitals to migrate from On-Prem Environment to Cloud Environment. • Simultaneously supporting teams with over 80 members at 24 sites for O/S. • Updated with Monitored system and network activity to quickly detect any problems related to system security, performance, or system failures in a timely fashion and meet SLA agreements. • Implemented all phases from design

    Skills

    • Project Management
    • Microsoft Azure
    • Active Directory
    • ITIL
    • Technical Support
    • PMP
    • Vmware
    • Windows Operating System
    • ITSM

    Languages

    • English

      Intermediate
    Share this Profile