MF
Mohammad Fahs
Product Line Manager at Y.K. Glass Company
Accra, GhanaWork Experience
Y.K. Glass Company
Jan 2021 - Present -4 yrs, 4 months
Ghana
- Job Details:Take on global ownership role and be the mini-CEO of a diverse product portfolio. Be accountable of developing business plans, growing revenue/profitability, and meeting strategic/operational performance objectives/KPIs. Develop global product strategy, direction and priorities anchoring upon market research, business analytics and deep product knowledge. Effectively communicate plans and strategies to cross-functional teams and senior leadership. Create go-to-market strategy/plan including but not limited to product value proposition, sales/marketing collaterals, launch plan, pricing scheme, and training. Foster and maintain high-quality and collaborative relationships with key suppliers to lock in reliable long-term product sources while optimizing the balance between sales, gross margin, inventory turn, quality, and customer service level in order to meet key business objective and strategic focus.
Emperor Restaurant
Jan 2019 - Jan 2020 -1 yr
Lebanon
- Job Details:Coordinate daily restaurant management operations. Respond efficiently and accurately to restaurant customer complaints. Review regularly product quality and research new vendors. Organize and supervise shifts. Estimate needs for goods, utensils, and cleaning products. Ensure compliance with sanitation and safety regulations. Train new and current employees on proper customer service practices. Implement policies and protocols that will maintain future restaurant operations.
Al Majmoua – Non-Profit Microfinance Institution
Jan 2018 - Jan 2019 -1 yr
Lebanon
- Job Details:Recognize the needs of customers and develop respective solutions. Market loan disbursement to new and existing customers. Maintain positive customer relationships. Achieve outcomes as recommended. Coordinate sales effort with team members and other departments.
Glass Vision
Jan 2016 - Jan 2018 -2 yrs
Ghana
- Job Details:Act as a focal point for all cross functional departments to drive product development from concept to purchase order placement. Understand, articulate, and capture customer market problems and translate them into market requirements for product management. Create and utilize business plans and launch plans for your products. Suggest approaches to marketing and sales in order to drive growth. Generate market trends, consumer insights, and growth opportunities. Develop consumer and channel communication strategies for new product launch.
Education
Bachelor's Degree in International Hospitality Management
American University of Culture and Education (AUCE)Jan 2019 - Jan 2022 - 3 yr
Bachelor's Degree in Sociology and Economics
Jibshit High SchoolJan 2008 - Jan 2011 - 3 yr