Basic Info

Mohamed Hussien

More than 15 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Travel & operations Manager at Viking Travel & Nile cruises

Experience Details

Travel & operations Manager

Tourism/Travel

Manager

My job description including promoting our Nile cruises and tour programs, negotiation of contracts with Hotels, Nile cruises and other business suppliers on behalf of my company, also I am responsible for preparing offers and contract rates for international tour operators.
I am also supervising all company’s operations at all branches in Cairo, Hurghada, Aswan and our Head office in Luxor. Which include clients Hotel’s reservations, transfers, sight seeing, client complaint & comments and controlling accounts specially invoices


Company Details

Viking Travel & Nile cruises

Luxor Governorate, Egypt

101-500 employees

Travel and Tourism

www.viking-egypt.net

Nov 1999 to Mar 2016 (16 years 4 months)
Front Office manager at Mercure Luxor

Experience Details

Front Office manager

Hospitality/Hotels/Food Services

Manager

I was responsible for setting and controlling all Front office department procedures, including reservations, Reception, telephone operator
Also I was responsible for preparing annual Budget and marketing plan and for the rooms department, checking on daily basis other hotels occupancy percentage and what type of business they have
Preparing rates and special offers for Travel agents and corporate companies
Controlling Hotel orientation to Travel agents and corporate companies.
Handling guest complaints and comments
Interviewing, recruitment and annual assessments of front office staff ,


Company Details

Mercure Luxor

luxor, Egypt

101-500 employees

Hospitality/Hotels

www.accor.com

Mar 1995 to Nov 1999 (4 years 8 months)
Front Office Shift leader at Cornish Residence Hilton

Experience Details

Front Office Shift leader

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

I was responsible for controlling all Front office department procedures, check-in , check-out and any handling guest complaints and comments


Company Details

Cornish Residence Hilton

Abu Dhabi, United Arab Emirates

11-50 employees

Hospitality/Hotels

www,hilton.com

May 1995 to Mar 1996 (10 months)
House Manager at Hilton Luxor

Experience Details

House Manager

Hospitality/Hotels/Food Services

Manager

House Manager means assistant Manger, I was responsible for controlling all hotel operation, including Front office , Housekeeping , Food & Beverages and Engineering department . Handling guest complains and make sure that the whole hotel operation is going very smooth.


Company Details

Hilton Luxor

luxor, Egypt

11-50 employees

Hospitality/Hotels

www,hilton.com

Jun 1989 to Mar 1995 (5 years 9 months)
Receptionist at Sheraton Luxor

Experience Details

Receptionist

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

I was responsible implementing all reception procedure


Company Details

Sheraton Luxor

luxor, Egypt

11-50 employees

Hospitality/Hotels

www,Sheraton.com

Jun 1988 to Jun 1989 (1 year)

Education

Business Administration in Business Adminstration

Education Details

Business Administration

Business Adminstration

Helwan University, Egypt

Not specified

Business Administration Accounting Marketing Human Resources Low

N/A

Helwan University
1983 - 1988
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Qatif Secondary School

Saudi Arabia

1983

A / Excellent / 85 -100%

N/A

Al Qatif Secondary School
1983

Training and Courses

Training/Course Details

Front office Traning

Dec 1988

Hilton Luxor

N/A

Training/Course Details

F & B training

May 1990

Hilton Luxor

N/A

This profile is fresh!
Last update 19 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness AdminstrationContractingEnglishF & B TrainingFinanceFood ServicesFront Office ManagerFront Office Shift LeaderFront Office TraningHospitalityHotelsHouse ManagerInternetManagementMicrosoft ExcelMicrosoft WordPlannerReceptionistSocial MediaTourismTravelTravel & Operations ManagerTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Social Media

Social Media

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

management

management

: Expert

: Extreme - I love it!

:

More than 7 years

Planner

Planner

: Expert

: Extreme - I love it!

:

More than 7 years

contracting

contracting

: Expert

: Extreme - I love it!

:

More than 7 years

Finance

Finance

: Advanced

: High

:

More than 7 years

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