Basic Info

Mohamed El Hageen

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Social Media Supervisor at Egyptair

Experience Details

Social Media Supervisor

Marketing/PR/Advertising

Experienced (Non-Manager)

Create relevant proposals, ideas and content for social media presence
Monitor social media team to ensure proper customer service
Report and track internally engagement rate, activity on site effective and ROI of promotions
Assist with content seeding efforts to blogs and forums
Work internally with other departments for content curation
Develop weekly editorial content for social assets
Analyzing social media presence of competitors
Handle moderation team in response time, rate, tone of brand voice
Manage standard brand voice across social media accounts


Company Details

Egyptair

Egypt

N/A

Travel and Tourism

N/A

Apr 2012 to present (4 years 8 months)
Social Media Executive at Thomas Cook

Experience Details

Social Media Executive

Marketing/PR/Advertising

Experienced (Non-Manager)

N/A


Company Details

Thomas Cook

Egypt

N/A

Travel and Tourism

N/A

Sep 2011 to Apr 2012 (7 months)
Sales Agent at Egyptair

Experience Details

Sales Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Egyptair

Egypt

N/A

Travel and Tourism

N/A

Oct 2008 to Nov 2010 (2 years 1 month)

Education

Commerce in Commerce Englis Dept.

Education Details

Commerce

Commerce Englis Dept.

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
1998 - 2002
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Lycee El Horeyya

Egypt

1998

A / Excellent / 85 -100%

N/A

Lycee El Horeyya
1998

Certifications

Certificate details

Professional Marketing Certificate

Feb 2010

B

http://www.cim.co.uk

10058099

Chartered Institute of Marketing

N/A

Certificate details

HootSuite Certification

Aug 2013

92 out of 100

http://learn.hootsuite.com/u/moh_elhageen

N/A

HootSuite

N/A

Web Copywriting
Aug 2013

Certificate details

Web Copywriting

Aug 2013

N/A

http://ude.my/UC-QNR6UBHL

/UC-QNR6UBHL

Oxford Learning Lab

N/A

Training and Courses

Training/Course Details

Graphics Design

May 2011

Fusion FX Graphics Center

N/A

Training/Course Details

MS Excel

Mar 2002

League MS certified center

N/A

Training/Course Details

General English

Jun 2001

AUC

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe IllustratorAdobe IndesignAdobe PhotoshopAnalyticalCommerce Englis Dept.Customer ServiceCustomer-orientedDetails-orientedDigital AdvertisingEnglishFrenchGeneral EnglishGoogle Analytics Advanced ReportingGraphics DesignHTMLHobbiesHootSuite CertificationInnovativeMS ExcelMarketingMicrosoft ExcelProfessional Marketing CertificateSEOSales AgentSocial MediaSocial Media ExecutiveSocial Media SupervisorSupportSupportiveTravel And TourismWeb CopywritingWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Advanced

: High

:

1-3 years

Adobe Indesign

Adobe Indesign

: Advanced

: High

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

3-5 years

Google Analytics Advanced Reporting

Google Analytics Advanced Reporting

: Advanced

: High

:

1-3 years

SEO

SEO

: Intermediate

: High

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Intermediate

: High

:

Less than 1 year

HTML

HTML

: Beginner

: High

:

1-3 years

Fields of Expertise

MS Excel

MS Excel

: Advanced

: High

:

3-5 years

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Social Media

Social Media

: Advanced

: High

:

1-3 years

Digital Advertising

Digital Advertising

: Intermediate

: High

:

1-3 years

Graphics Design

Graphics Design

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Customer-oriented, Details-oriented, Innovative, Supportive

Online Presence

http://www.linkedin.com/pub/mohamed-el-hageen/48/487/6a5http://www.facebook/mohelhageenwww.twitter.com/moh_elhageenhttp://about.me/moh_elhageen

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