Basic Info

Mohamed AbdelMoiz

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service Team Leader at Amer Group

Experience Details

Customer service Team Leader

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Amer Group (multinational)

Cairo, Egypt

More than 1000 employees

Real Estate/Property Management, Hospitality/Hotels, Construction - Residential & Commercial/Office

www.Amer-group.com

Dec 2016 to present (1 year)
Customer service agent at Amer Group

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

Solving the customer problems direct and send emails to the development of the company like contact department and solving the customer problem in the location ( like porto marina site and client having problem in his unit on spot )


Company Details

Amer Group (multinational)

Cairo, Egypt

N/A

Real Estate/Property Management, Construction - Residential & Commercial/Office, Hospitality/Hotels

www.Amer-group.com

Dec 2012 to Nov 2016 (3 years 11 months)
Sales Agent at Tuwa Real state

Experience Details

Sales Agent

Sales/Retail

Entry Level

N/A


Company Details

Tuwa Real state

Cairo, Egypt

11-50 employees

Real Estate/Property Management

N/A

Jun 2011 to Dec 2012 (1 year 6 months)

Achievements


My rank in the year 2013 on customer service department is the 2nd


Education

Bachelor's Degree in business administration

Education Details

Bachelor's Degree

business administration

Modern Academy, Egypt

C / Good / 65 - 75%

Marketing and sales and management

N/A

Modern Academy
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

doctor abdel azizelsayed

Egypt

2004

B / Very Good / 75 - 85%

N/A

doctor abdel azizelsayed
2004

Certifications

Certificate details

banking training - Graduate program

Feb 2010

85 out of 100

N/A

N/A

Central bank of Egypt Egyptian banking Institute Accredited by ACCET

It's a program help you to know marketing plans and sales skills and customer service problem fix

Training and Courses

English at AUC
Feb 2009

Training/Course Details

English

Feb 2009

AUC

N/A

This profile is not updated!
Last update more than 5 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAmer GroupBanking Training - Graduate ProgramBusiness AdministrationBusiness DevelopmentConstruction - Residential & CommercialCreativeCustomer ServiceCustomer Service AgentCustomer Service Team LeaderEnglishFlexibleHandles StressHospitalityHotelsListening To MusicOfficeOffice 2010PlannerPlay StationProblem SolvingProperty ManagementReal EstateRetailSalesSales AgentSapSocialSportSuger CRMSupportWatching Documentary FilmsWatching Movies

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Tools and Technologies

Office 2010

Office 2010

: Advanced

: Extreme - I love it!

:

1-3 years

Suger CRM

Suger CRM

: Advanced

: High

:

1-3 years

Sap

Sap

: Intermediate

: High

:

1-3 years

Fields of Expertise

problem solving

problem solving

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Creative, Flexible / Adaptive, Social, Handles Stress

Online Presence

dark_gaber@hotmail.comMabdelmoiz@Amer-group.com

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