Basic Info

Mohamed ali

Less than 1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Relationship Manager at CIB - Commercial International Bank

Experience Details

Relationship Manager

Banking

Entry Level

.Sell consumer banking products to existing and new branch customers. Cross sell, products based on customer potential and needs.
. Ensure that all customer interaction begins with the standard service greeting.
. Strive towards meeting and exceeding customer expectation and requirements in each interaction.
. Be vigilant and alert on any possible frauds/risks, and provide feedback to direct supervisor for guidance and assistance.
. Coordinate with departments/units to resolve any customer problems and queries.
. Provide customers with basic information on all products/services.
. Handle all allocated function with strict adherence to set processes.
. Maintain and meet the service quality standard that has been set.
. Responsible for customer complaints/inquiries & for Logging every customer complaint, inquiries and forward to the customer care unit.
. Ensure all knowledge of all processes activities and functionality of SSRs.
-Ensuring positive return on investments and ensuring


Company Details

CIB - Commercial International Bank

Cairo, Egypt

More than 1000 employees

Banking

http://www.cibeg.com/English/Pages/default.aspx

Mar 2015 to present (1 year 9 months)
Office Administrator at M-BIZ global

Experience Details

Office Administrator

Administration, Accounting/Finance, Human Resources

Entry Level

1-Assist in preparing and maintaining finance (including bank accounts and petty cash) and accounting documents, including preparing and financial reports.

2-preparing presentations (technical and non technical) for coworkers to develop their skills and expand their knowledge.

3-Maintain safe working environment, ensure confidentiality of data.

4-Monitor and maintain office supply inventories.

5-Support staff in assigned project based work where needed.

6-Providing HR administrative support to the Office Manager (e.g. recruitment).


Company Details

M-BIZ global (multinational)

Egypt

51-100 employees

Computer Software

http://www.mbizglobal.net/

Nov 2014 to Feb 2015 (3 months)
Instructor at Model of Egyptian stock exchange (student activity)

Experience Details

Instructor

Education/Teaching, Training/Instructor

Student

Giving sessions to the students to raise their economic awareness, know much information about stock market, how to invest in a real stock market.
at the end of the sessions they will have a good background about economics and the Egyptian stock market


Company Details

Model of Egyptian stock exchange (student activity)

Cairo, Egypt

https://www.facebook.com/MESEians

Sep 2013 to Jul 2014 (10 months)
Member in publicity team at Sadat academy employment fair (student activity)

Experience Details

Member in publicity team

Customer Service/Support

Entry Level

as a member in publicity team I was responsible for marketing, media coverage and organizing the event.
An event like these helped many unemployment people to get a job to start their career path


Company Details

Sadat academy employment fair (student activity)

Cairo, Egypt

N/A

May 2013 to May 2013 (1 month)
Banking (intern) at Alex bank

Experience Details

Banking (intern)

Banking

Student

N/A


Company Details

Alex bank (multinational)

Giza, Egypt

501-1000 employees

Banking

N/A

Jun 2012 to Aug 2012 (2 months)
Volunteer (volunteer) at Dar Resala

Experience Details

Volunteer (volunteer)

Banking, Hospitality/Hotels/Food Services

Student

N/A


Company Details

Dar Resala (multinational)

Giza, Egypt

N/A

Banking, Food and Beverage Production

N/A

Oct 2011 to Dec 2011 (2 months)

Education

Bachelor's Degree in International business administration-English section

Education Details

Bachelor's Degree

International business administration-English section

Sadat Academy for Management Sciences, Egypt

C / Good / 65 - 75%

N/A

N/A

Sadat Academy for Management Sciences
2009 - 2014

Certifications

CGC
Mar 2012

Certificate details

CGC

Mar 2012

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

banking

Aug 2012

Alex bank

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdministrationAlex BankBankingCGCComputer SoftwareCreativeCustomer ServiceDar ResalaEconomicsEnglishFinanceFlexibleFood And Beverage ProductionFood ServicesHospitalityHuman ResourcesInstructorInsuranceInteractiveInternational Business Administration-English SectionLeaderM-BIZ GlobalManagementMarketingMember In Publicity TeamMicrosoft ExcelMicrosoft WordOffice AdministratorPlannerRelationship ManagerResearch AnalysisStock MarketSupportTravellingVolunteer

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Fields of Expertise

research analysis

research analysis

: Advanced

: Extreme - I love it!

:

Less than 1 year

accounting

accounting

: Advanced

: Extreme - I love it!

:

Less than 1 year

economics

economics

: Intermediate

: Extreme - I love it!

:

Less than 1 year

stock market

stock market

: Intermediate

: Extreme - I love it!

:

Less than 1 year

management

management

: Intermediate

: Extreme - I love it!

:

Less than 1 year

marketing

marketing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Planner, Creative, Flexible / Adaptive, Interactive

Online Presence

https://www.linkedin.com/profile/view?id=358361598&trk=nav_responsive_tab_profile_picmohamed abdel mohsen

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