Basic Info

Mohamed Zenhom

9 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Payable Accountant at Bayt ElKhebra Group

Experience Details

Payable Accountant

Accounting/Finance

Experienced (Non-Manager)

Responsible for vendors accounts and transactions with company and prepare


Company Details

Bayt ElKhebra Group

Cairo, Egypt

101-500 employees

Consumer Services , Wholesale Trade

N/A

Apr 2014 to present (2 years 8 months)
Customer Care Senior Representative at Vodafone Egypt

Experience Details

Customer Care Senior Representative

Customer Service/Support

Experienced (Non-Manager)

- Handle Complainer Customers and solve their problems from root cause
- Increase customer's loyalty
- prepare reports about repeated problems and how can solve them
- Handle NTRA Complains and CEO Complains


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.Vodafone.com.eg

Jul 2009 to Apr 2014 (4 years 9 months)
Accountant at North Africa For Systems

Experience Details

Accountant

Accounting/Finance

Experienced (Non-Manager)

Was responsible for accounts receivable and monitor payment behavior


Company Details

North Africa For Systems

Cairo, Egypt

501-1000 employees

Computer Hardware

N/A

Jan 2008 to Jan 2009 (1 year)
Cashier at Fruit Basket International

Experience Details

Cashier

Accounting/Finance

Experienced (Non-Manager)

N/A


Company Details

Fruit Basket International

Cairo, Egypt

51-100 employees

Food and Beverage Production

N/A

Jun 2007 to Nov 2007 (5 months)
Trainee at Bank of Cairo (student activity)

Experience Details

Trainee

Banking

Student

N/A


Company Details

Bank of Cairo (student activity)

Cairo, Egypt

N/A

Jul 2005 to Oct 2005 (3 months)

Achievements


Employee of the month more than times
Exceptional performance during support another area
Exceptional performance during Egyptian revolution 2011


employee of the month while supporting treasury accountant and inventory accountant
Best performance Recognition while supporting treasury accountant and inventory accountant


Education

BSc in Accounting

Education Details

BSc

Accounting

Faculty of Commerce - Cairo University, Egypt

C / Good / 65 - 75%

Faculty of Commerce , Accounting Section

N/A

Faculty of Commerce - Cairo University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Khedeweya School

Egypt

2003

A / Excellent / 85 -100%

N/A

Khedeweya School
2003

Certifications

Certificate details

Customer Care Acadamy

Apr 2015

80 out of 100

N/A

N/A

Vodafone Egypt

N/A

ICDL
Jul 2008

Certificate details

ICDL

Jul 2008

N/A

http://egy000144822

N/A

Dell Organization

egy000144822

Training and Courses

Training/Course Details

Basic Business Skills Acquisition

May 2009

the Future Generation Foundation

Developed Language and Computer Skills Enhanced Presentation & Project Development Skills

Training/Course Details

Acquired Basic Business Skills

Mar 2009

the Future Generation Foundation

including , Marketing, Sales, Banking, Accounting, Business Correspondence and Report Writing

Training/Course Details

Peachtree accounting program

Aug 2009

INTELLECT for training

Create accounting tree and prepare general ledger and other financial statements

This profile is fresh!
Last update 14 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountantAccountingAcquired Basic Business SkillsAdaptiveArabicBankingBasic Business Skills AcquisitionBusiness-orientedCashierCinemaComputer HardwareConsumer ServicesCookingCustomer CareCustomer Care AcadamyCustomer Care Senior RepresentativeCustomer ServiceEnglishFinanceFlexibleFood And Beverage ProductionHandles StressHard WorkerICDLInsuranceMicrosoft OfficePayable AccountantPeachtreePeachtree Accounting ProgramPlaying FootballProblem SolverReadingSupportTelecommunicationsTraineeVodafone EgyptWholesale Trade

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

3-5 years

Peachtree

Peachtree

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Customer Care

Customer Care

: Expert

: High

:

5-7 years

Accounting

Accounting

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Business-oriented, Hard worker, Problem Solver, Flexible / Adaptive, Handles Stress

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