Basic Info

Mohamed Zedan

12 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Infrastructure Manager at AHCC

Experience Details

Infrastructure Manager

IT/Software Development

Manager

• Creates and executes development plans and revises as appropriate to meet changing needs and requirements.
• Assist in the pre-sales efforts by speaking with customers, preparing Proof of Concept information, gathering requirements and assisting in the preparation of statements of work.
• Perform Infrastructure Optimization.
• Assist the application team for infrastructure related issues.
• Develop, execute and manage all new projects related to IT Infrastructure
• Create and maintain optimum deployment procedures on the company servers ensuring maximum up time and stability.
• Designing an IT Infrastructure Network, server, Storage and UPS Solutions.
• Design, Implement, Installing, Configuring, and Administering VM V-sphere environment.
• Implement a MS TFS 2008 and TFS 2010 building service.
• Implementing and Configuring GFI LANGaurd for Vulnerability, Security Assessment
• Design and Implement IT Microsoft infrastructure, Installing, Configuring, and Administering
SharePoint / Microsoft Exchange.2010, 2013 and DAG/Microsoft CRM / Microsoft AX Dynamics.
• Implement Windows Clusters ,Network Load Balancing and High Availability
• Supervisor for Maintain all computers & support the Microsoft and Cisco networks. Manage, implement & configure LAN infrastructure such as DNS, DHCP & Network's protocols.
• Control day to day operations problems through an internal ticketing system.

• Complex Troubleshooting as and when needed. Maintaining the network and implementing more system policy to control it. Audit the network to control the errors using .
• Implement and managing site to site VPN with all branches( Egypt,US and OMAN).
• Implementing and Configuring Symantec Exec Two-Way offsite backup between Egypt and US.
• Manage and assist with inventory assets management of both hardware and software inventory
• Ensure that all systems and equipment are operating successfully.
• Managing and Administering HP Blade Hardware Servers, HP ML Series and DL Series.
• Research and recommend high level functional and/or technical solutions.
• Follow up on market and suppliers to guarantee an excellent combination of lowest prices, best quality & best services Configuring,


Company Details

AHCC (multinational)

Cairo, Egypt

51-100 employees

Information Technology Services

www.ahccinc.com

May 2009 to present (7 years 7 months)
IT team Leader at Speed Send

Experience Details

IT team Leader

IT/Software Development

Experienced (Non-Manager)

- Networking
• Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.
• Implements network security at the regional level as established by corporate Technical Director.
• Oversees the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary.
• Oversees the administration of the company's WAN.
- Telephony
• Manages and develops upgrades to the company's telephone system at the regional level.
• Oversees all telephone changes, including routing for seating assignments.
- Internal Systems
• Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
• Works with project teams to help implement Internal Systems.

- Help Desk Administration
• Oversees all help desk activities at the regional level.
• Responds to escalated help desk issues.
• Oversees the administration and maintenance of our tracking software.
• Interacts with internal and external clients on all levels to help resolve IT-related issues and provides answers in a timely manner.
- Asset Management
• Builds and maintains vendor relationships ,Manages the purchasing of all software, hardware and other IT supplies at the regional level.
• Ensures that company assets are maintained responsibly


Company Details

Speed Send

Cairo, Egypt

101-500 employees

Business Services - Other

www.speedsend.com

Mar 2007 to Apr 2009 (2 years 1 month)
Senior systems Administrator at Amr Helmy Designs

Experience Details

Senior systems Administrator

IT/Software Development

Experienced (Non-Manager)

• Manage and administer Microsoft Windows 2003 environment
o MS Exchange 2003 and Active Directory servers
o DNS and DHCP servers Support and maintain Mobile Messaging on BlackBerry and Good link servers
o MS ISA Server 2006
• Administer back-up solution for all IT production systems
• Symantec Norton Antivirus Corporate Edition
• Manage Storage solutions
• Lead and manage IT technology Implementations
• RSA Server deployment, maintenance and upgrade.
• System monitoring
• Remote troubleshooting
• Manage and assist with inventory management of both hardware and hardware inventory
• Assist with network management including routers, L2/L3 switches, load balancers, VPN, Firewalls, WLAN and WAN links
• MS Exchange 2003 and Active Directory servers
• DNS and DHCP servers Support and maintain Mobile Messaging on BlackBerry and Good link servers MS ISA Server 2006
• Assist with monitoring and maintenance of UPS systems
• Administering and monitoring of EPABX / IP Telephony systems
• Maintain enterprise security model and best practices


Company Details

Amr Helmy Designs

Cairo, Egypt

51-100 employees

Manufacturing

www.amrhelmydesigns.com

Mar 2005 to Feb 2007 (1 year 11 months)
Senior Systems Admin / IT Head Section. at ELShorouk Academy

Experience Details

Senior Systems Admin / IT Head Section.

IT/Software Development

Senior Management (e.g. VP, CEO)

Manage IT staffing, including plan MIS , recruitment, supervision, scheduling, development,
Evaluation, Budget plan and disciplinary actions.
• design Network infrastructure, Installing, Configuring, and Administering
• Implementing Microsoft Windows 2003 Network infrastructure & Managing a Microsoft Win2003
Network environment.
• Setup and maintenance of a domain controller network based on Windows 2003 server
• Administering and maintenance of ISA 2004 Server, Exchange 2003 Server & Norton antivirus.
• Hardware trouble shooting.
• Manage program for time attends by print finger which is working on the network
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all
IT systems, including hardware and software

• Ensure that all systems have maximum security, reliability, and uptime Identify, track and
Resolve information systems .


Company Details

ELShorouk Academy

Cairo, Egypt

501-1000 employees

Education

www.elshoroukcademy.edu.eg

Feb 2002 to Feb 2005 (3 years)
System Administrator at Emmar for Constructing & real estate development Co.

Experience Details

System Administrator

IT/Software Development

Entry Level

Responsible for Network installation including Network Local Domains, maintains all the company's hardware equipment and software within company in addition to systems upgrade and reporting. Follow the hardware providers with the new hardware technologies and prices, and keep records for it.


Company Details

Emmar for Constructing & real estate development Co.

Cairo, Egypt

51-100 employees

Real Estate/Property Management

N/A

Oct 2000 to Feb 2002 (1 year 4 months)

Education

College Diploma in information System

Education Details

College Diploma

information System

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2012 - 2014
Bachelor's Degree in Mass Communication

Education Details

Bachelor's Degree

Mass Communication

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
1996 - 2000

Certifications

Certificate details

MCP "Microsoft Certified Professional"

Oct 2001

N/A

N/A

N/A

N/A

Certificate details

 MCSE Windows 2000 "Microsoft Certified Systems Engineer".

Oct 2001

N/A

N/A

N/A

N/A

Certificate details

 Microsoft Dynamics CRM Certification

Jun 2008

N/A

N/A

N/A

N/A

Certificate details

 CIW - (Certified Internet Webmaster)

Aug 2000

N/A

N/A

N/A

N/A

Certificate details

 VSP VMware Sales Professional

Oct 2012

N/A

N/A

N/A

N/A

Certificate details

VSTP VMware Technical Sales Professional

Oct 2012

N/A

N/A

N/A

N/A

Certificate details

 Management Training Program (ISO 9001 – 2000)

Mar 2004

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Management Training Program (ISO 9001 – 2000)

Mar 2005

Career Development and Consultations Academy

N/A

This profile is fresh!
Last update 27 days ago.

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Profile Skills and Keywords

? CIW - (Certified Internet Webmaster)? MCSE Windows 2000 "Microsoft Certified Systems Engineer".? Management Training Program (ISO 9001 2000)? Microsoft Dynamics CRM Certification? VSP VMware Sales ProfessionalAHCCAll Network Equipment ( Switches, Router ,KVM )AnalyticalAntivirus And Spam SolutionApplication Security And Testing (IBM Application Security HP Load Runner )ArabicBackup SolutionsBusiness Services - OtherComputer MaintenanceCustomer-orientedDesign Infrastructure Windows Network EnvironmentDetails-orientedEducationEnglishFirewalls ( Juniper Internet Security , Sonic Wall )Firewalls ( Juniper Internet Security , Sonic Wall )ITIT Team LeaderIT TechnologyInformation SystemInformation Technology ServicesInfrastructure ManagerLAN ManagerLoad BalanceMCP "Microsoft Certified Professional"Management Training Program (ISO 9001 2000)ManufacturingMass CommunicationMicrosoft ExchangeMicrosoft ISA 2004 - 2006 And TMGMicrosoft InfrastructureMicrosoft Systems Center Suite (SCCM- SCOM- SCDPM- SCVMM)Microsoft TechnologiesNetwork InfrastructureOperating Systems (Win 2008-@003 )OrganizerPCs/Servers Hardware (HP-IBM-Dell)PCs/Servers Hardware (HP-IBM-Dell-Toshiba )Problem SolverProperty ManagementReal EstateSQL ServerSQL Server (high Availability Solution )Senior Systems Admin / IT Head Section.Senior Systems AdministratorSoftware DevelopmentSystem AdministratorVMware VirtualizationVSTP VMware Technical Sales ProfessionalVirtualization

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Microsoft Exchange

Microsoft Exchange

: Advanced

: High

:

More than 7 years

SQL server

SQL server

: Advanced

: High

:

3-5 years

Virtualization

Virtualization

: Advanced

: High

:

5-7 years

Backup Solutions

Backup Solutions

: Advanced

: High

:

5-7 years

Antivirus and Spam Solution

Antivirus and Spam Solution

: Advanced

: High

:

More than 7 years

Design Infrastructure Windows Network environment

Design Infrastructure Windows Network environment

: Advanced

: High

:

More than 7 years

LAN Manager

LAN Manager

: Advanced

: High

:

More than 7 years

Microsoft ISA 2004 - 2006 and TMG

Microsoft ISA 2004 - 2006 and TMG

: Advanced

: High

:

More than 7 years

SQL server (high availability solution )

SQL server (high availability solution )

: Advanced

: High

:

5-7 years

Microsoft Systems Center suite (SCCM- SCOM- SCDPM- SCVMM)

Microsoft Systems Center suite (SCCM- SCOM- SCDPM- SCVMM)

: Advanced

: High

:

3-5 years

Application Security and testing (IBM application security – HP load runner )

Application Security and testing (IBM application security – HP load runner )

: Advanced

: High

:

3-5 years

All Network Equipment ( Switches, Router ,KVM )

All Network Equipment ( Switches, Router ,KVM )

: Advanced

: High

:

More than 7 years

Firewalls ( Juniper Internet security , Sonic Wall )

Firewalls ( Juniper Internet security , Sonic Wall )

: Advanced

: High

:

5-7 years

PCs/Servers Hardware (HP-IBM-Dell-Toshiba )

PCs/Servers Hardware (HP-IBM-Dell-Toshiba )

: Advanced

: Extreme - I love it!

:

More than 7 years

Load balance

Load balance

: Advanced

: High

:

3-5 years

Operating Systems (Win 2008-@003 )

Operating Systems (Win 2008-@003 )

: Advanced

: High

:

More than 7 years

Computer Maintenance

Computer Maintenance

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

All Network Equipment ( Switches, Router ,KVM )

All Network Equipment ( Switches, Router ,KVM )

: Expert

: High

:

More than 7 years

PCs/Servers Hardware (HP-IBM-Dell)

PCs/Servers Hardware (HP-IBM-Dell)

: Expert

: Extreme - I love it!

:

More than 7 years

Firewalls ( Juniper Internet security , Sonic Wall )

Firewalls ( Juniper Internet security , Sonic Wall )

: Expert

: Extreme - I love it!

:

More than 7 years

network infrastructure

network infrastructure

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft infrastructure

Microsoft infrastructure

: Expert

: Extreme - I love it!

:

More than 7 years

IT

IT

: Expert

: Extreme - I love it!

:

More than 7 years

Design Infrastructure Windows Network environment

Design Infrastructure Windows Network environment

: Advanced

: Extreme - I love it!

:

More than 7 years

VMware virtualization

VMware virtualization

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft technologies

Microsoft technologies

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Customer-oriented, Organizer, Problem Solver, Details-oriented

Online Presence

https://www.linkedin.com/home?trk=nav_responsive_tab_home

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