Basic Info

Mohamed Kadri

2 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical support specialist at Vodafone Ireland(VIS)

Experience Details

Technical support specialist

Customer Service/Support

Experienced (Non-Manager)

-Solve technical issues related to Vodafone products over the phone.
-log querie data into the CRM.
-Provide network support over Vodafone Ireland.


Company Details

Vodafone Ireland(VIS)

Cairo, Egypt

More than 1000 employees

Telecommunications

vodafone.ie

Aug 2016 to present (5 months)
International account adviser at Vodafone

Experience Details

International account adviser

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone

6 october city, Egypt

1-10 employees

Telecommunications

N/A

Mar 2015 to May 2016 (1 year 2 months)
Social responsibility Member at COMET (student activity)

Experience Details

Social responsibility Member

Project/Program Management

Student

N/A


Company Details

COMET (student activity)

Giza, Egypt

N/A

Oct 2012 to May 2013 (7 months)
Trainee (intern) at Housing and Development Bank

Experience Details

Trainee (intern)

Customer Service/Support

Student

N/A


Company Details

Housing and Development Bank

6th of October City, Egypt

More then 1000 employees

Banking

N/A

Jul 2012 to Sep 2012 (2 months)

Education

Bachelor's Degree in commerce in Accounting

Education Details

Bachelor's Degree in commerce

Accounting, Commerce

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

6th of October secondary school

Egypt

2011

A / Excellent / 85 -100%

N/A

6th of October secondary school
2011

Training and Courses

Training/Course Details

English Language

Jan 2015

British council

Upper intermediate Level

This profile is fresh!
Last update 21 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveBankingCommerceComputerCustomer SatisfactionCustomer ServiceCustomer-orientedEnglishEnglish LanguageFlexibleInternational Account AdviserMicrosoft OfficePersistentProgram ManagementProjectSocial Responsibility MemberSupportSupportiveTeam PlayerTechnical Support SpecialistTelecommunicationsTrainee

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Computer

Computer

: Intermediate

: High

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Customer satisfaction

Customer satisfaction

: Intermediate

: High

:

1-3 years

Key Skills

Customer-oriented, Flexible / Adaptive, Persistent, Team Player, Supportive

Online Presence

https://www.linkedin.com/profile/view?id=AAIAAA3ZBRMBlED_6nnFFpzP5OxrTvl3f6bOltg&trk=nav_responsive_tab_profilefacebook.com/qadrology

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