Basic Info

Mohamed Hafez

13 years

Cairo, Egypt

Diploma

Manager

Work Experience

Sector Sales Manager at Truemega Technology Solutions

Experience Details

Sector Sales Manager

IT/Software Development, Business Development

Manager

The company is an Oracle Golden Partner and a distributor for Dynatrace in the region.
I sell Oracle solutions, Dynatrace as well as other technology services.


Company Details

Truemega Technology Solutions

Cairo, Egypt

101-500 employees

Computer Software, Information Technology Services

www.truemega.com

Nov 2016 to present (1 year 2 months)
Sales Account Manager at Microsoft

Experience Details

Sales Account Manager

IT/Software Development, Sales/Retail

Manager

•Working closely with accounts to determine their present and future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue.
•Acting as the main interface between the client and Microsoft to ensure an optimal level of service is provided at all times and continually seeking the opportunity to participate in client's strategic business planning processes.
•Conducting sales presentations and product demonstrations where applicable
•Conducting Software Asset Management (SAM) to each client to make sure of their licensing situation.
•Identifying and gaining new business through checking the licensing of clients.
•Coordinating with Technical Support staff regarding technical issues to ensure client retention and continued business
•Reporting pipeline activities, leads and opportunities’ status and maintaining assigned clients’ information.
•Building relationships with partners/vendors and identifying areas of mutual interest as a means of maintaining a business relationship.


Company Details

Microsoft (multinational)

Cairo, Egypt

N/A

Information Technology Services

www.microsoft.com

Nov 2013 to Oct 2016 (2 years 11 months)
Media Cordinator at MeaComs

Experience Details

Media Cordinator

Marketing/PR/Advertising

Entry Level

Working as a freelancer at the MeaComs


Company Details

MeaComs

Cairo, Egypt

11-50 employees

Marketing and Advertising

N/A

Sep 2009 to Jun 2014 (4 years 9 months)
Commercial Account Manager at Teleperformance

Experience Details

Commercial Account Manager

Sales/Retail

Manager

•Create a well-qualified pipeline of prospective Managed Services opportunities by
establishing and maintaining professional relationships with key decision-makers;
•Research, source, make initial contact (cold calling, telephone prospecting), and meet
potential clients at their locations to accurately qualify the prospect and establish needs;
•Prepare and present proposals and close new accounts in targeted verticals;
•Develop and maintain Sales Territory Plan and ensure achievement of Company sales
targets and profitability;
•Network and actively participate in User Groups, Associations, and Trade Shows in
targeted verticals.
•Work closely with the Marketing Specialist, Business Development to generate new leads
via vendors and distribution houses, understand competitors, End to End’s market
position.
•Provide timely feedback to the Director, Business Development – regarding
performance, sales activity reports and account strategy concerns;
•Strong understanding of customer and market dynamics and requirements;
•Work closely with the Marketing Specialist, Business Development to creatively develop ongoing Sales Scripting whether for Cold Calling, Emails, Presentations, Public-Speaking
Engagements, Testimonials, White Papers, RFP’s & unique proposals.
•Manage all activities through the Customer Relationship Management Software (CRM),
ensuring consistency and accuracy
•Working as an Account Manager for some of the projects in the company like: AstraZeneca, Siemens, Gemma, Mantronix & Huawei
•Establishes productive, professional relationships with key personnel in assigned customer accounts.
•Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
•Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.


Company Details

Teleperformance (multinational)

Cairo, Egypt

N/A

Outsourcing/Offshoring

www.teleperformance.com

Jun 2010 to Oct 2013 (3 years 4 months)
Senior Relation Ship Officer at Barclays Bank Egypt

Experience Details

Senior Relation Ship Officer

Sales/Retail, Banking

Experienced (Non-Manager)

N/A


Company Details

Barclays Bank Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Sep 2007 to Feb 2010 (2 years 5 months)

Education

Bachelor's Degree in English Litreture

Education Details

Bachelor's Degree

English Litreture

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Cairo University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

St. Joseph Language Schools

Egypt

2002

B / Very Good / 75 - 85%

N/A

St. Joseph Language Schools
2002

Training and Courses

Training/Course Details

Oracle ERP

Feb 2017

Oracle

N/A

Jobseeker photo

Profile Skills and Keywords

BankingBarclays Bank EgyptBusinessBusiness DevelopmentBusiness PlanningBusiness-orientedCRMCommercial Account ManagerComputer SoftwareCustomer ServiceEnglishEnglish LitretureFrenchGPSITInformation Technology ServicesInnovativeMarketingMarketing And AdvertisingMedia CordinatorMicrosoftMicrosoft LicensingMicrosoft OfficeMicrosoft ProjectOffice 365OffshoringOracle AppsOracle ERPOrganizerOutsourcingPersistentProject ManagementRetailSAPSalesSales Account ManagerSector Sales ManagerSenior Relation Ship OfficerSoftware DevelopmentSoftwaresTeam PlayerTelecommunicationsTeleperformance

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

GPS

GPS

: Advanced

: High

:

1-3 years

SAP

SAP

: Advanced

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Microsoft Project

Microsoft Project

: Advanced

: High

:

1-3 years

Sales

Sales

: Advanced

: High

:

More than 7 years

Project Management

Project Management

: Intermediate

: High

:

1-3 years

Fields of Expertise

Sales

Sales

: Expert

: High

:

More than 7 years

Business Planning

Business Planning

: Advanced

: High

:

3-5 years

Banking

Banking

: Advanced

: High

:

1-3 years

customer service

customer service

: Advanced

: High

:

5-7 years

Microsoft Licensing

Microsoft Licensing

: Advanced

: High

:

1-3 years

telecommunications

telecommunications

: Advanced

: High

:

3-5 years

Softwares

Softwares

: Advanced

: Extreme - I love it!

:

3-5 years

Oracle Apps

Oracle Apps

: Advanced

: High

:

1-3 years

CRM

CRM

: Advanced

: High

:

3-5 years

Office 365

Office 365

: Advanced

: Extreme - I love it!

:

3-5 years

Project Management

Project Management

: Advanced

: Medium

:

3-5 years

Key Skills

Business-oriented, Organizer, Innovative, Persistent, Team Player

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