Basic Info

Mohamed omara

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Solution Consultant at International Information Technology Center

Experience Details

Solution Consultant

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

International Information Technology Center

Cairo, Egypt

1-10 employees

Information Technology Services

www.egyptwebsite.net

Jun 2016 to present (6 months)
Customer Service Representative and sales indoor (Retail Shop) at Hilti

Experience Details

Customer Service Representative and sales indoor (Retail Shop)

Customer Service/Support, Sales/Retail

Entry Level

1- I am the customer service at Mokattam Branch .
2- Interviewing customers and suggesting the right products for them
3- ordering customers needed products and following up with the customers when i receive them so they can pick them up
4- receiving tools from the customer to send it to be repaired and following up with the customers when it's done
5- handling all customers complains
6- responsible for making quotations and invoices for the customers
7- preparing goods for sales department
8- responsible for the Warehouse and monthly inventory
9- receive money from customers and export it to finance department


Company Details

Hilti (multinational)

Cairo, Egypt

11-50 employees

FMCG, Construction - Industrial Facilities and Infrastructure

N/A

Jan 2015 to Jun 2016 (1 year 5 months)
Technical Support at TE-Data

Experience Details

Technical Support

Customer Service/Support

Entry Level

Technical Support


Company Details

TE-Data

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

N/A

Jun 2014 to Sep 2014 (3 months)
Cafe Manager at Oreantal Cafe

Experience Details

Cafe Manager

Operations/Management

Manager

started as waiter in 2005, responsible for serving food and beverages then moved to be the accountant then by 2008 promoted to manager of the cafe, responsible for hiring employees, giving salaries, managing invoices, training the waiters buying the goods needed


Company Details

Oreantal Cafe

Egypt

1-10 employees

Food Services/Restaurants/Catering

N/A

Nov 2005 to Jun 2011 (5 years 7 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Benha University, Egypt

Not specified

N/A

N/A

Benha University
2005 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Omar Ibn Abd El Aziz

Egypt

2004

C / Good / 65 - 75%

N/A

Omar Ibn Abd El Aziz
2004

Training and Courses

Training/Course Details

English For Business

Jul 2016

Shaw Academy

N/A

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicBusiness DevelopmentBusiness PlanningCafe ManagerCateringConstruction - Industrial Facilities And InfrastructureConstruction ToolsCreativityCustomer ServiceCustomer Service Representative And Sales Indoor (Retail Shop)E-commerceEnglishEnglish For BusinessFMCGFood ServicesHard WorkerHiltiInformation Technology ServicesInternetManagementManagingMicrosoft OfficeMicrosoft PowerPointMicrosoft WordNegotiatorNew IdeasOrganizerProblem SolverRestaurantsRetailSalesSocial MediaSolution ConsultantSupportTeam PlayerTechnical Support

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Social Media

Social Media

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Managing

Managing

: Expert

: Extreme - I love it!

:

3-5 years

Business Planning

Business Planning

: Expert

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Advanced

: Extreme - I love it!

:

1-3 years

Construction Tools

Construction Tools

: Advanced

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Beginner

: High

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Organizer, Problem Solver, Team Player

Online Presence

Mohamed Gawdat

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