Basic Info

Mohamed ElSamahy

5 years

Giza Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Design Teacher Leader and IT Manager at Greenland International School

Experience Details

Design Teacher Leader and IT Manager

Education/Teaching, IT/Software Development, Training/Instructor

Manager

- Teaching MYP Design subject
- Leader of the MYP Design subject on all campuses and volunteer school.
- Manage the IT department for the school.

Achievements:
As IB Design teacher, I gamified the MYP curriculum using 3D Game Lab into a tabletop adventure with RPG mechanics.
Implementation of the Google Apps for Education on all campuses + training the employees.


Company Details

Greenland International School

6 october city, Egypt

501-1000 employees

Education

greenlandschool.org

Apr 2015 to present (1 year 8 months)
Creative Associate at Unnamed.io

Experience Details

Creative Associate

Creative/Design/Art

Experienced (Non-Manager)

- Producing brand, business and product names for companies.
- Writing blog posts, articles and guides.
- Handling Twitter account and activity for unnamed.io.
- Handling customer questions, inquiries and issues.


Company Details

Unnamed.io (multinational)

Egypt

1-10 employees

Marketing and Advertising

unnamed.io

Nov 2014 to Apr 2015 (5 months)
Technology Teacher at Greenland International School

Experience Details

Technology Teacher

Education/Teaching, IT/Software Development, Training/Instructor

Entry Level

N/A


Company Details

Greenland International School

Giza, Egypt

101-500 employees

Education

N/A

Feb 2013 to Jun 2014 (1 year 3 months)
International Account Advisor at Vodafone

Experience Details

International Account Advisor

Customer Service/Support

Entry Level

Responsibilities:
 Billing issues.
 Level 1 Technical Support (iPhone, Android, Blackberry, USB Modems, etc…).
 Answering customer’s general inquiries.
 Created an application for SMS and technical troubleshooting
 Taking the role of delegate supervisor.
. Internal team Quality Coach.
Accomplishments:
First 6 months assessment done with a grade of Good(3/5).
Joining the iPhone Billing team after probation period.
Second Wave of Alpha Support (Blended Core Billing and Technical).


Company Details

Vodafone

Egypt

N/A

Telecommunications

N/A

Sep 2011 to Dec 2012 (1 year 3 months)
Customer Services Representative at Teleperformance

Experience Details

Customer Services Representative

Customer Service/Support

Entry Level

Responsibilities:
 Billing issues.
 Level 1 Technical Support.
 Answering customer’s general inquiries.
 Writing guides for the other agents.
 Assisting new agents.
 Taking the role of delegate supervisor.
Accomplishments:
 Member of the information committee team.
 100% Quality over four months.
 Nominated 3 times for a QA Coordinator position; first and second time the assessment
was delayed while the third time due to health problems I wasn’t able to complete the
assessment.


Company Details

Teleperformance

Egypt

N/A

Consumer Services

N/A

Aug 2010 to Dec 2010 (4 months)
Advisor of Rubi-Ka (volunteer) at Funcom

Experience Details

Advisor of Rubi-Ka (volunteer)

Creative/Design/Art

Experienced (Non-Manager)

 Handling petitions from Anarchy Online’s player base and solving their problems.
 Creating subsidiary storylines to Anarchy Online’s main storyline as an Advisor in the
Events Department.
 Designing and managing characters for roleplaying purposes (Long Term Characters,
Legacy Characters, etc… ).
 Planning, managing and producing events in the game world ranging from social events
(fashion shows, parties, etc…) to fully fledged storyline based events.
 Veteran Anarchy Online forums moderator.
 Reporting bugs when they are found as well as assisting the Bugs Hunter Team with all
information required.
Accomplishments:
 Sage title as a reward for one year of service.
 Veteran status as a Forum Moderator.
-


Company Details

Funcom

Norway

N/A

Computer Games

www.funcom.com

Jan 2009 to Aug 2010 (1 year 7 months)
Game Reviewer (volunteer) at Game On

Experience Details

Game Reviewer (volunteer)

Writing/Editorial

Entry Level

 Reviewing PC games.
 Writing articles about various aspects of the game industry.
Accomplishments:
 None


Company Details

Game On

United Kingdom

1-10 employees

Writing and Editing

www.gameon.co.uk

Jan 2008 to Jan 2009 (1 year)

Education

Bachelor's Degree in Architecture

Education Details

Bachelor's Degree

Architecture

institute of aviation engineering and technology, Egypt

C / Good / 65 - 75%

N/A

N/A

institute of aviation engineering and technology
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elite Language School

Egypt

2005

B / Very Good / 75 - 85%

N/A

Elite Language School
2005

Certifications

Certificate details

10266 Microsoft Visual Studio C# 2010 with .Net Frameworks 4.0

Apr 2012

N/A

N/A

N/A

New Horizon

N/A

Training and Courses

Training/Course Details

Microsoft Visual Studio 2010 With .Net Frameworks 4.0

Apr 2012

New Horizon

N/A

Training/Course Details

Creating IB Technology Unit

Oct 2013

International Baccalaureate Organization

How to create a unit in Technology and how to get the resources for it.

Training/Course Details

Fundamentals of Teaching

Nov 2013

Coursera.org

Fundamentals of Teaching and how to become a teacher from Coursera.org and the Commonwealth organization.

This profile is fresh!
Last update 10 days ago.

Jobseeker photo

Profile Skills and Keywords

10266 Microsoft Visual Studio C# 2010 With .Net Frameworks 4.03D Graphics3D Studio MaxAdobe PhotoshopAdvisor Of Rubi-KaAnalyticalArabicArchitectureArticle WritingAutoCAD 2DC#Computer GamesConsumer ServicesCreating IB Technology UnitCreativeCreative AssociateCreative WritingCustomer ServiceCustomer Services RepresentativeDesignDesign Teacher Leader And IT ManagerDetails-orientedEditorialEducationEnglishFundamentals Of TeachingGame DesignGame ReviewerGamesITInnovativeInternational Account AdvisorLearningMarketing And AdvertisingMicrosoft OfficeMicrosoft Visual StudioMicrosoft Visual Studio 2010 With .Net Frameworks 4.0MoviesNegotiatorProblem SolverProgrammingReadingSoftware DevelopmentSupportTeachingTechnology TeacherTelecommunicationsUnnamed.ioWritingWriting And Editing

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

3D Studio Max

3D Studio Max

: Advanced

: High

:

3-5 years

AutoCAD 2D

AutoCAD 2D

: Advanced

: Medium

:

1-3 years

Microsoft Visual Studio

Microsoft Visual Studio

: Advanced

: Medium

:

Less than 1 year

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

5-7 years

C#

C#

: Beginner

: High

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Beginner

: Little

:

Less than 1 year

Fields of Expertise

Creative Writing

Creative Writing

: Advanced

: Extreme - I love it!

:

3-5 years

Article Writing

Article Writing

: Advanced

: High

:

1-3 years

3D Graphics

3D Graphics

: Advanced

: Medium

:

3-5 years

Game Design

Game Design

: Advanced

: Extreme - I love it!

:

3-5 years

Programming

Programming

: Beginner

: Medium

:

Less than 1 year

Key Skills

Analytical, Negotiator, Problem Solver, Details-oriented, Innovative

Online Presence

www.behance.net/Vallarwww.behance.net/Vallar

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