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Mohamed Atef Ahmed

Senior Supply Chain Operations Manager at Zoomcar

Maadi, Cairo, Egypt

Work Experience

  • Senior Supply Chain Operations ManagerFull Time

    Zoomcar

    Aug 2021 - Present -3 yrs, 11 months

    Egypt , Cairo

    • Job Details:• Managing Suppliers of raw materials using IoT devices like FMB320 & FMB 330 solutions to keep track of technological processes, gather real-time data and livestock health. • Managing Manufacturers introduce IoT solutions to monitor manufacturing operations and equipment condition in real-time. • Improves the visibility and accuracy of warehousing operations & Livestock of devices. • Leading team of 10 technicians making sure of the installing procedure being followed. • Handling Importing tracking devices procedures, clearance and delivery. • Responsible for overall operations metrics of Cairo city with focus on customer experience, operations cost, accidents rates and car conditions. • Responsible for renter side experience and renter retention through stellar experience and processes, process improvement and data analytics. • Supply side – Responsible to setup and maintain processes for host acquisition, onboarding, listing enhancement, host Experience and host retention
  • Cluster Expansion Head - Business OperationsFull Time

    DeliveryHero - Talabat

    Jan 2020 - Nov 2021 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:● Identifying and acquiring brands/cuisines in the areas needed to grow in 9 cities. ● Ensuring assigned Lead Generation team provide the necessary requirements for leads. ● Sustaining a healthy ratio of brands vs customers within the city on a biweekly basis. ● Managing all accounts within a cluster scope and building sustainable business relationships. ● Ensuring proper on-boarding for the newly acquired restaurants and in compliance with the standard legal and internal procedures. ● Recruiting, training and managing, sales, account management, content team, sales force admin, and logistics team. ● Managing P&L of the whole cluster. Managing Overall Commercial and Operations Growth. ● Working closely with other teams to ensure managing all administrative & operational workflow in the cluster effectively like; Finance, HR, Logistics & Marketing. ● Managing Non Food Vertical supplier relationships to ensure the quality of products and services by implementing KPIs to set expectations and monitor the suppliers' performance. ● Evaluating overall performance in liaison with Supply Chain Team / Procurement for supply issues, and med/log referents for technical issues, and solving a dispute with suppliers, if any. ● Controlling and maintaining the quality of data related to commercial agreements with suppliers (price lists, SLAs, contracts). ● Conducting market assessments and benchmark analysis (including local, regional, and international sourcing options) in order to define action plans, and report market evolution/change that could influence the procurement strategy.
  • Global Market LauncherFull Time

    SWVL

    Nov 2018 - Dec 2019 -1 yr, 1 month

    Kenya , Nairobi

    • Job Details:- Build a launch plan and budget for each market we're launching to operationalize a fleet of buses in a matter of weeks. - Define and implement Swvl operational, marketing, and policy strategy in global launching cities. - Recruit, build, and lead a team of Operations rockstars. - Hiring needs in and bringing on top Ops talent to help execute on the day-to-day, while also setting the future strategy. - Own budgeting, P&L performance, and financial optimization to reach profitability targets. Growth of the business and execution. Being responsible for growing trips, ridership, and revenue in a highly competitive space. - Manage all aspects of operational activities, such as process creation, expansion plans, deployment, optimization of routes with the goal of creating a highly efficient operations. - Initiate key marketing activities, communications, social media, partnerships, and events. - Represent SWVL at in the community local events, in local media, and in communication with external stakeholders.
  • Operations ManagerFull Time

    SWVL

    Jan 2017 - Nov 2018 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:- Leasing operations in the city end to end. - Manage the team of City Managers and fleet coordinators to ensure that business is growing and that there is process compliance. - Manage the P&L for the city. - Monitor the overall health of the fleet and the business. - Monitor total deployments as per target and keep track of progress. - Ensures that supply of buses is balanced with the demand for buses in the particular City. - Analytics. Utilize data to understand marketplace dynamics, driver behavior or areas for improvement in our sign-up or incentive programs. - Optimize Processes. Take big picture ideas and break them into actionable steps. - Product Improvement. Localize Swvl's product offering to captains, pro-actively search for new features that could improve the driver and rider experience.
  • Education

    • Technical Diploma in Product Management

      Udemy

      Jan 2019 - Jan 2020 - 1 Year

    • College Diploma in Certified Supply Chain Certificate

      American University in Cairo (AUC)

      Jan 2018 - Jan 2019 - 1 Year

    • Bachelor's Degree in Petroleum Engineering

      American University in Cairo (AUC)

      Jan 2009 - Jan 2015 - 6 yr

    • Bachelor's Degree in Economics

      American University in Cairo (AUC)

      Jan 2013 - Jan 2015 - 2 yr

    Skills

    • Internet
    • Microsoft Office
    • Community Service
    • Human Resources (HR)
    • Human Resources
    • Operations Support
    • Adobe Photoshop
    • AutoCAD
    • C

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Beginner

    Training & Certifications

    • Problem Solving & Decision Making

      Dale Carnegie Egypt ·2014
    • TOEFL

      The American University in Cairo ·2013
    • Best Team Player

      Leadership Education and Development Office_ The American University of Cairo ·2012
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