Basic Info

Mohamed Mostafa

8 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales & Reservation Officer at Rehlat Almuslim for Hotels Booking

Experience Details

Sales & Reservation Officer

Tourism/Travel

Entry Level

o Receiving hotels reservation requests from potential clients.
o Contact Hotels to confirm reservation.
o Review reservations and confirm with the clients.
o Collecting reservations fees from clients.
o Review Hotels bills and confirm it.


Company Details

Rehlat Almuslim for Hotels Booking

Saudi Arabia

N/A

Travel and Tourism

N/A

May 2015 to Sep 2016 (1 year 4 months)
Quality Assurance Officer at Med Right for Medical Services

Experience Details

Quality Assurance Officer

Quality

Experienced (Non-Manager)

o Provide guidance to staff in resolving operational issues and problems.
o Preparing reports for evaluating performance specified departments.
o Identify business field for new hired employees.
o Submission of Client data, and benefits.
o Review Policies and Issue Contracts.
o Support “Underwriting Dep.” by providing reports and analyzing data.
o Design and execute test plans on computer applications.
o Provide application instructions for users.
o Detect software failures so that defects may be discovered and corrected.
o Analyze data to identify areas for improvement in the quality system.
o Coordinate with other departments.


Company Details

Med Right for Medical Services

Egypt

N/A

Insurance

N/A

Jan 2013 to Apr 2015 (2 years 2 months)
Account Executive at Prime Health for Medical Services

Experience Details

Account Executive

Customer Service/Support

Entry Level

o Responsible for all client communication, conflict resolution, and compliance on client deliverable and revenue.
o Reviews all major deliverable (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
o Ensures that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise.
o Responsible of the contract and contract renewals for new and existing client.
o Approves Change Orders and invoices, and is responsible for payment collections.
o Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
o Understanding of company capabilities and service, and effectively communicates all offerings to the client.


Company Details

Prime Health for Medical Services

Egypt

N/A

Insurance

N/A

Apr 2010 to Dec 2012 (2 years 8 months)
Sales retail at Compu Services

Experience Details

Sales retail

Sales/Retail

Entry Level

o Welcomes customers by greeting them & offering them assistance.
o Advises customers by providing information on products.
o Helps customer make selections by building customer confidence; offering suggestions and opinions.
o Ensure high levels of customer satisfaction through excellent sales service.


Company Details

Compu Services

Egypt

N/A

Computer Hardware

N/A

Jul 2008 to Feb 2010 (1 year 7 months)

Education

Bachelor's Degree in Business Administration

Education Details

Bachelor's Degree

Business Administration

Faculty of Commerce - Cairo University, Egypt

Not specified

N/A

N/A

Faculty of Commerce - Cairo University
2005 - 2010

Certifications

Certificate details

Quality Management System

Nov 2013

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Tourism Checks

May 2006

Egypt Bank

N/A

Training/Course Details

English

Sep 2008

British Council

N/A

This profile is fresh!
Last update 10 days ago.

Jobseeker photo

Profile Skills and Keywords

Account ExecutiveAdaptiveAdobe PhotoshopArabicBusiness AdministrationBusiness DevelopmentComputer HardwareCustomer ServiceCustomer-orientedEnglishFlexibleHard WorkerInsuranceInternetMicrosoft OfficeNegotiatorNetwork AdministrationQuality AssuranceQuality Assurance OfficerQuality ControlQuality Management SystemRetailSalesSales & Reservation OfficerSales RetailSportsSupportSupportiveTourismTourism ChecksTravelTravel And TourismTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: High

:

5-7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Advanced

: High

:

3-5 years

Network Administration

Network Administration

: Intermediate

: High

:

1-3 years

Sales

Sales

: Intermediate

: High

:

3-5 years

Quality Assurance

Quality Assurance

: Intermediate

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Insurance

Insurance

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Hard worker, Negotiator, Customer-oriented, Flexible / Adaptive, Supportive

Online Presence

https://www.facebook.com/profile.php?id=100000605835942

Mohamed is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mohamed's full profile and find more great talent and professionals to join your team.