Basic Info

Mohamed Abbas

10 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Consumer sales Programs,Attack & Upselling Supervisor at Mobinil

Experience Details

Consumer sales Programs,Attack & Upselling Supervisor

Sales/Retail

Experienced (Non-Manager)

- To assist the Sales Manager in leading, directing and motivating the sales team in order to
achieve the overall sales objectives.
- To assist the Sales Manager in revising and implementing the sales strategies & plans.
- To assist the Sales Manager in generating sales opportunities by identifying appropriate business
targets.
- To provide sales manager with all needed reports/presentations that analyzes the whole
performance, special reports & detailed analysis.
- Handle customer issues, resolution and solve/communicate escalated issues.
- Perform the recruiting process for new sales representatives, Conducting & providing new sales
staff with proper training.
- Supervise Sales representatives (direct & indirect sales teams ) including attendance, tracking,
sales and quality performance and adherence on daily basis .
- Monitoring calls and coaching to ensure maximum sales performance .
- Motivate and evaluate representative sales performance and provide immediate and constructive feedback to keep the high level performance.


Company Details

Mobinil

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

N/A

Aug 2008 to Apr 2015 (6 years 8 months)
Retail sales agent at Etisalat Egypt

Experience Details

Retail sales agent

Sales/Retail

Entry Level

- Handling inquires for the walk-in customers.
- Selling, up-selling & cross selling Etisalat different products & services to achieve sales targets.
- Interact with other departments to solve customers’ complaints & problems.


Company Details

Etisalat Egypt

Egypt

More than 1000 employees

Telecommunications

N/A

May 2008 to Sep 2008 (4 months)
Call center Representative at CIB

Experience Details

Call center Representative

Banking

Entry Level

- Handling bank customer's inquiries & complains .
- Introduce newly products & services for the Bank customers.
- Up-sell & cross sell the bank different products & services for the callers.


Company Details

CIB

Cairo, Egypt

More than 1000 employees

Banking

N/A

Jun 2006 to Jan 2007 (7 months)
Telesales Agent at Ameco Tech. Multinational company for telemarketing

Experience Details

Telesales Agent

Sales/Retail

Entry Level

- Sell long distance , National & international calls with different tariffs internationally.
- Targeting business segment IN USA , UK & Australia Markets.
- Manage to achieve personal Monthly Target.


Company Details

Ameco Tech. Multinational company for telemarketing

Egypt

101-500 employees

Telecommunications

N/A

Feb 2005 to Jan 2006 (11 months)

Education

Bachelor's Degree in Faculty of commerce & business administration - English department

Education Details

Bachelor's Degree

Faculty of commerce & business administration - English department

Helwan University, Egypt

C / Good / 65 - 75%

N/A

Management information system section

Helwan University
2003 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Manar Language School

Egypt

2003

A / Excellent / 85 -100%

N/A

Manar Language School
2003

Certifications

Certificate details

Sales Management Certificate

Feb 2015

N/A

N/A

N/A

American Chamber of Commerce

N/A

Training and Courses

Training/Course Details

Finance for non financials

Sep 2014

American Chamber of commerce

N/A

Training/Course Details

Communication Skills

Nov 2013

Link learning center

N/A

Training/Course Details

Creative Problem Solving Skills

Oct 2012

Link learning center

N/A

Training/Course Details

Stress Management

Aug 2012

Link learning center

N/A

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Last update was today

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Profile Skills and Keywords

AdaptiveAdobe PhotoshopArabicBankingBusiness DevelopmentBusiness-orientedCall Center RepresentativeCoachingCommunication SkillsComputerConsumer Sales Programs,Attack & Upselling SupervisorCreative Problem Solving SkillsE-commerceEnglishFaculty Of Commerce & Business Administration - English DepartmentFinance For Non FinancialsFlexibleFootballHard WorkerInternetLeaderMicrosoft OfficeMicrosoft PowerPointMotivationProblem SolverRetailRetail Sales AgentSalesSales Management CertificateSquachStress ManagementTelecommunicationTelecommunicationsTelesales Agent

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Telecommunication

Telecommunication

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

3-5 years

Banking

Banking

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Business-oriented, Hard worker, Problem Solver, Flexible / Adaptive

Online Presence

https://www.linkedin.com/in/mohamed-abbas-b8795418?trk=nav_responsive_tab_profilehttps://www.facebook.com/m.awahab.abbas

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