Basic Info

Mohamed Shoman

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Enterprise Network Engineer at TEData ISP

Experience Details

Enterprise Network Engineer

IT/Software Development

Experienced (Non-Manager)

At this Internet Service Provider I’m working as an Enterprise Network Engineer who’s mainly supporting Leased Lines; Internet and MPLS VPNs for different enterprises.
•Layer 2 and Layer 3 MPLS VPN solutions troubleshooting across TE Data Edge.
•Maintaining professional level of troubleshooting procedures in order to minimize service down time.
•Editing Configured SHDSL local loop terminations on ATM , IP DSLAMs and MSAN (Alcatel,Huawei.ZTE).
•Monitoring customers CE connectivity through SNMP and Orion Servers.
•Gathering information and making analysis to figure out where was the problem (after recovering it) to report customer with the reason for outage RFO.
•Tracking customer service availability and compare it with its service level agreement SLA.
•Working on multiple brands of layer 1, layer 2 and layer 3 modems, also multiple brands of EFMs and Antennas.
•Installation & configuration of customers’ premises (SHDSL modems and CE/CPE routers).
•Troubleshooting PE-CE routing protocols (BGP, OSPF, EIGRP, RIP, static).
•Troubleshooting MPLS PE issues on CISCO 7200, 7600, ASR, GSR & Juniper M7i,M10i & M320.
•Troubleshooting Global Data Services issues with upstream and third party providers (Telecom Italy, Verizon Business, PCCW, TATA communication…).


Company Details

TEData ISP

Egypt

More than 1000 employees

Information Technology Services

http://www.tedata.net/eg/en/

Sep 2015 to present (1 year 3 months)
Freelancer IT Technical Support&Networks; Instructor at Many Small Companies

Experience Details

Freelancer IT Technical Support&Networks; Instructor

IT/Software Development

Entry Level

*Trainer for Cisco Networks.
*Set up new computers operating systems.
*Set up new computers from viruses protection programs.
*Set up new computers users special programs such as Microsoft Office...etc.
*Training new users on the use of programs.
*Monitor and maintain the computer systems and networks of an organization.
*Install and configure computer systems, diagnose software faults and solve
technical and applications problems, either over the phone or in person.
*Providing support, including procedural documentation and relevant reports.
*Following diagrams and written instructions to repair a fault or set up a system.


Company Details

Many Small Companies

Egypt

101-500 employees

Information Technology Services

N/A

Apr 2015 to Aug 2015 (4 months)
Technical Support Engineer&Networks; Instructor. at Egyptian Army

Experience Details

Technical Support Engineer&Networks; Instructor.

IT/Software Development

Entry Level

*Training of new officers at Cisco Systems networks(CCNA).
*Training new users on the use of programs.
*Monitor and maintain the computer systems and networks of an organization.
*Install and configure computer systems, diagnose software faults and solve
technical and applications problems, either over the phone or in person.
*Providing support, including procedural documentation and relevant reports.
*Following diagrams and written instructions to repair a fault or set up a system.
*Supporting the roll-out of new applications.
*Setting up new users' accounts and profiles and dealing with password issues.
*Working continuously on a task until completion (or referral to third parties, if appropriate).
*Testing and evaluating new technology.


Company Details

Egyptian Army

Egypt

101-500 employees

Information Technology Services

N/A

Mar 2014 to Mar 2015 (1 year)

Achievements


*Bachelor Degree In :Bachelor of mangment information systems(MIS). *Graduated From :Delta Higher Institute For Computers. *Graduated Date :May 2013. *Last year Grade :Excellent(Third place). *Last year Percentage :94.50%. *Cumulative Grade :Honours Excellent(Seventh place). *Cumulative Percentage :89.63%. *Graduation Project :Cisco applications for managing Institute network *Graduation Project Grade :Excellent. *Project Summary :Development Academy Institutes network to connect all other institutes in academy efficiently.

Education

Bachelor of mangment information systems(MIS). in Information systems

Education Details

Bachelor of mangment information systems(MIS).

Information systems, Mangment Information Systems

Delta Academy for Science and Technology, Egypt

A / Excellent / 85 -100%

N/A

*Cumulative grade:Honors Excellent,(Seventh place),(89.63%). *Graduation Project :Cisco applications for managing Institute network. *Project Grade:Excellent.

Delta Academy for Science and Technology
2009 - 2013

Certifications

Certificate details

Cisco Certified Network Associate(CCNA)

Oct 2013

973 out of 1000

N/A

N/A

EGYCET MANS

N/A

Certificate details

*International Computer Driving License(ICDL).

Sep 2012

N/A

N/A

N/A

Mansoura Universty

N/A

Training and Courses

Training/Course Details

CCNP

Mar 2015

Self Study

N/A

Training/Course Details

Comptia Network+

Jun 2012

Self Study

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

*Able To Work Under Stress.*International Computer Driving License(ICDL).*Leader Ship*Searching For Updating My Skills.*Time Management Skills.AdaptiveArabicCcnaCcnpCisco Certified Network Associate(CCNA)Cisco SystemsCommunication And Presentation Skills.Comptia Network +Comptia Network+Configuration And Troubleshooting Microsoft Windows Xp/seven.EnglishEnterprise Network EngineerEnterprise Technical SupportFlexibleFreelancer IT Technical Support&Networks; InstructorHard WorkerITIcdlInformation SystemsInformation Technology ServicesKnowledge In Software And HardwareLeaderMangment Information SystemsMicrosoft Officeskills And Internet Browsing.Network EngineerSelf MotivationSocialSoftware DevelopmentSportsTeam PlayerTeam Working And Self Study.Technical SupportTechnical Support Engineer&Networks; Instructor.Troubleshooting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

ccna

ccna

: Advanced

: Extreme - I love it!

:

Less than 1 year

ICDL

ICDL

: Advanced

: Extreme - I love it!

:

1-3 years

comptia network +

comptia network +

: Advanced

: Extreme - I love it!

:

1-3 years

ccnp

ccnp

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Icdl

Icdl

: Expert

: Extreme - I love it!

:

1-3 years

ccna

ccna

: Advanced

: Extreme - I love it!

:

Less than 1 year

Enterprise Network Engineer

Enterprise Network Engineer

: Advanced

: Extreme - I love it!

:

Less than 1 year

Enterprise Technical Support

Enterprise Technical Support

: Advanced

: Extreme - I love it!

:

Less than 1 year

Technical Support

Technical Support

: Advanced

: Extreme - I love it!

:

Less than 1 year

ccnp

ccnp

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Cisco systems

Cisco systems

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Network Engineer

Network Engineer

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Flexible / Adaptive, Social, Team Player

Online Presence

eg.linkedin.com/in/mohamed92shomaneg.linkedin.com/in/mohamed92shoman

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