Mohamed Zidan

Direct Sales at National Bank of Egypt

Egypt

National Bank of Egypt

Jul 2024 - Present -10 months

Egypt

Job Details:Identify and engage potential customers through various channels, including in-person interactions. Develop and maintain strong relationships with clients providing personalized financial solutions to meet their needs. Gain and demonstrate comprehensive knowledge of bank accounts including credit cards, loans, saving accounts, and insurance products. Work towards meeting or exceeding sales targets and KPIs. Stay informed about market trends, competitors' offerings, and customer preferences to adapt sales strategies effectively. Ensure accurate and complete customer documentation compliance with the bank’s policies. Regularly update the sales manager on sales progress and provide insights on market conditions and opportunities for growth.

Al Hussan Foods

Nov 2023 - May 2024 -6 months

Egypt

Karamesh

Apr 2017 - Sep 2022 -5 yrs, 5 months

Egypt

Job Details:Managed customer accounts and ensured timely and accurate invoicing and payment processing. Collaborated with sales team to generate sales leads and follow up on potential opportunities. Assisted in preparing sales reports, analyzing sales data, and identifying areas for improvement. Resolved customer inquiries and concerns regarding invoices, payments, and account balances. Maintained accurate records of customer transactions and updated account information in the system. Worked closely with the finance department to reconcile accounts and resolve any discrepancies. Provided exceptional customer service by assisting customers in their purchasing decisions and addressing their inquiries. Actively participated in sales activities, including product demonstrations and promotions, to drive sales and meet targets. Assisted in inventory management, including receiving and organizing merchandise and conducting stock counts. Collaborated with team members to ensure a seamless shopping experience for customers. Utilized strong product knowledge to make recommendations and upsell products to customers.