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Mohamed Massoud

Account Sales Manager at Marriott Mena House, Cairo

Mokattam, Cairo, Egypt

Work Experience

  • Account Sales ManagerFull Time

    Marriott Mena House, Cairo

    Apr 2022 - Present -3 yrs, 1 month

    • Job Details:Develop group/event sales strategies and operational budgets; generated $1.7M in revenue, exceeding 2024 targets by 250%. • Expand corporate client base and boosted loyalty through networking and personalized service. • Analyze market trends and competitors to optimize sales strategy. • Utilize strong negotiation skills to close business and contracts. • Monitor and analyze selling procedures to maximize room revenue and hotel occupancy
  • Sales ExecutiveFull Time

    Holiday Inn Cairo Maadi

    Aug 2021 - Mar 2022 -7 months

    Egypt

    • Job Details:• Created account plans in line with IHG standards; evaluated client potential. • Built and managed relationships with travel agents and corporate clients. • Identified new sales opportunities and executed targeted strategies. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Front desk supervisorFull Time

    Semramis InterContinental

    Sep 2014 - Jun 2021 -6 yrs, 9 months

    • Education

      • Bachelor's Degree in Hospitality management

        Helwan University

        Jan 2015 

      • High School - Thanaweya Amma

        college des freres bab el louk

        Jan 2011 

      Achievements

      • 2024 EMEA Top Performer Sales, Marriott International March 2025 • Appreciation Letter (COVID-19 hotel lockdown), InterContinental Semiramis April 2020 • 15 Recognition Cards for “Be charming”, “Make it memorable” and “Performa with flair” through (HB surveys, TripAdvisor and thanks letter), InterContinental Semiramis 2015 – 2021 • 3rd Best Upseller TSA Certification, InterContinental Semiramis February 2015

      Skills

      • Sales Target
      • Customer Service
      • Customer Satisfaction
      • Data Handling
      • Administration
      • Duty
      • Management
      • Operations
      • Business Development
      • Sales
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      Languages

      • English

        Fluent
      • French

        Advanced

      Training & Certifications

      • Elevate by Marriott International

        Marriott Mena House·2025
      • EMBARK - Introduction to Leadership

        Marriott Mena House·2024
      • Sales Negotiations: Pricing for Profit - EMEA

        Marriott Mena House·2024
      • Leading Others (CTH Level 3 Diploma in Hospitality Leadership)

        Semiramis InterContinental·2020
      • Reservation selling program training (ResPro)

        Semiramis InterContinental·2016
      • Best Upseller TSA

        Semiramis InterContinental·2015
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