MM

Mohamed Mahmoud

Kia ceed

Hadayek October, Giza, Egypt

Work Experience

  • Operation managerFull Time

    EgyGamer

    Oct 2023 - Present -1 yr, 9 months

    Egypt , Giza

    • Job Details:• Supervised day-to-day operations across marketing, sales, logistics, and customer service departments. • Coordinated cross-functional teams to ensure smooth project execution and timely delivery of tasks. • Managed internal workflow systems, delegated tasks, and followed up to meet operational targets. • Maintained communication between departments and external stakeholders (clients, vendors, partners). • Handled order processing, inventory tracking, and logistics coordination with warehouse staff. • Supported onboarding of new team members and provided regular training and task orientation. • Collaborated with upper management to align operational plans with business goals. Resolved operational bottlenecks and implemented improvements that enhanced team productivity. • Oversaw marketplace listings, pricing updates, and promotional planning for online platforms.
  • Junior AccountantInternship

    Rasha Ortam Office for Accounting

    Jan 2023 - Jan 2024 -1 yr

    Egypt

    • Job Details:• Assisted in preparing journal entries, general ledger postings, and monthly closing reports. • Participated in auditing tasks and helped in reviewing client financial documents. • Supported senior accountants in managing invoices, receipts, and filing tax documents. • Worked with accounting software and Excel to record and organize client data. • Gained hands-on experience in bookkeeping, account reconciliation, and document archiving.
  • Moderator - Customer Services E-MarketingFull Time

    Auto Store

    Jan 2021 - Jul 2023 -2 yrs, 6 months

    Egypt , Giza

    • Job Details:Retrieving customer data, conflict resolution, product knowledge, resolving customer complaints, active listening, answering to inquiries, customer feedback.
  • Education

    • Bachelor's Degree

      University of Cairo

      Jan 2020 - Jan 2024 - 4 yr

    • Bachelor's Degree in English

      American University in Cairo (AUC)

      Jan 2024   1 Year 6 Months

    Skills

    • Management
    • Problem Solving
    • Leadership
    • Creativity
    • Organized
    • Good communication
    • Excellent conceptual and analytical skills
    • Communicative Confidence

    Languages

    • English

      Fluent
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