MA

Mohamed Ahmed

PC Technical Support at IBM

Egypt

Work Experience

  • PC Technical Support

    IBM

    Aug 2024 - Present -9 months

    Egypt

    • Job Details:Diagnosed and resolved hardware and software issues, achieving a high first-call resolution rate. Conducted remote support sessions to minimize downtime for clients. Generated detailed work orders for hardware repairs, improving repair turnaround time.

  • Software Developer (LIMS & Medical Software Solutions)

    Analysis - Egypt

    Aug 2023 - Present -1 yr, 9 months

    Egypt

    • Job Details:Developed and maintained LIMS and medical software solutions, ensuring compliance with industry standards. Optimized report generation processes, improving efficiency and user experience. Conducted SWOT analysis to identify system improvements and enhance operational performance.

  • Django & Flask Developer

    Bytesway Inc.

    Mar 2023 - Present -2 yrs, 2 months

    Egypt

    • Job Details:Designed and implemented API-driven systems for hospital and laboratory management. Integrated JWT authentication for secure access to sensitive data. Collaborated with cross-functional teams to deliver high-quality software solutions on time.

    • Education

    • Bachelor's Degree in Computer Science

      university for modern science and arts

    Skills

    • Python
    • Django
    • Flask
    • C++
    • C#
    • ASP.Net
    • HTML
    • CSS
    • PostgreSQL
    • Django Rest Framework
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    Languages

    • English

      Fluent

    • Arabic

      Fluent
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