Mohamed Afifi

Insurance & Contracts Specialist

• Job Details:Manage insurance files and contracts for corporate clients and financial institutions. Review company accounts, balances, and contractual agreements. Liaise with insurance companies for policy issuance, claims, and renewals. Oversee contract negotiation, documentation, and renewal schedules. Coordinate between departments for smooth financial and contractual operations.

Customer Service & Information Systems Officer

• Job Details:Handled customer support and post-sales service inquiries. Worked on internal information systems to streamline customer data and communication. Collaborated with the sales department to ensure proper client onboarding. Maintained records and followed up on contracts and customer complaints. Supported management in organizing project-related documentation and reports.